For customers of Memphis Light, Gas and Water (MLGW), paying your utility bills can be fast and easy through MLGW’s online, mobile and automated Pay My Bill options Read on to understand how MLGW Pay My Bill provides convenient, secure ways to pay each month.
Overview of MLGW Pay My Bill
MLGW Pay My Bill refers to the various payment methods offered to MLGW customers for quick, simple bill payment including
- Online account management
- Mobile app payments
- Auto-payments from bank account
- Text and phone payments
- Email/text reminders and alerts
- Multiple payment channels
- Paperless billing
These options allow customers to pay MLGW bills without the hassles of checks, stamps or in-person payments.
Benefits of MLGW Pay My Bill
MLGW Pay My Bill offers many advantages:
Convenience
- Pay anytime, anywhere online or via mobile app
- Avoid late fees with automated payments
- Get reminders when your bill is due
Control
- View account history and billing details
- Update payment method and account info
- Go paperless and stop clutter
Savings
- No late fees with on-time automated payments
- Avoid postage costs for mailed payments
- Online-only discounts and promotions
Security
- Payment information encrypted
- No lost/stolen checks or cash to worry about
- Account protected by multifactor authentication
How to Enroll in MLGW Pay My Bill
Enrolling in Pay My Bill is quick and easy:
To enroll online:
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Go to mlgw.com and click “My Account”
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Select “Create an Online Profile”
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Enter your MLGW account details
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Create username and password
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Choose payment method
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Accept terms and conditions
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Start managing your account online!
To enroll on the mobile app:
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Download the MLGW app and open it
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Tap “Sign Up”
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Enter your MLGW account number and info
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Create your username and password
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Select payment method
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Accept terms and conditions
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Use the app to pay, monitor usage and more!
Once registered, simply log in anytime to pay bills, check your balance, view history and manage account details.
Making Payments with MLGW Pay My Bill
Pay My Bill allows flexibility in how and when you pay:
Payment Options:
- Bank account
- Credit/debit cards
- Apple Pay, Google Pay
- PayNearMe locations
- Recurring auto-payments
When You Can Pay:
- One-time payments anytime online
- Schedule future-dated payments
- Recurring auto-payments on your date
- Text payments on-the-go
- Pay by phone 24/7
Payments are typically processed within 1 business day. You’ll receive confirmation by email, text or in your account.
Other Pay My Bill Features
In addition to payment options, Pay My Bill offers convenient account management tools:
- Paperless billing and auto-pay setup
- Customized payment reminders
- Account balance and history
- Usage tracking and trends
- Customer support access
- Profile and settings management
You can update your personal information, contact preferences and account details at any time.
Who Can Benefit from MLGW Pay My Bill?
While convenient for all customers, Pay My Bill is ideal for:
- Busy households who want automated payments
- Renters or travelers without dependable mail service
- Those who prefer electronic billing and account access
- Customers who want 24/7 account and payment management
- Anyone seeking an easy, secure payment experience
MLGW Pay My Bill allows customers to pay bills quickly, track usage, manage accounts digitally and avoid late fees each month. Simplify payment – sign up for MLGW Pay My Bill today.
MLGW’s Paperless Billing – View Bill
FAQ
Where can I pay my Memphis light gas and water bill?
Pay your bill at an authorized agent and your payment typically posts in an hour. MLGW bills have barcodes printed on the bottom and back. VanillaDirect Pay™ barcodes allow you to pay at stores including Dollar General®, Family Dollar® or CVS®.
How long is the MLGW extension?
With a payment arrangement, the payment date will be extended beyond the current due date. Balances less than $400 can be extended eight days without a payment. If your balance is more than $400, you need to pay 45% of the cutoff notice amount within four days of the date the notice was supposed to be disconnected.
Who is the power provider in Memphis?
Memphis Light, Gas and Water Division (MLGW) serves Shelby County in West Tennessee with electricity, gas, and water. The company has been around since 1939 and now has more than 7,000 miles of transmission lines and about 405,000 business and residential customers.
How do I change my payment method on MLGW?
You must first let MLGW know by calling our Payments and Banking department at 528-4643 if you need to change your banking information. A change form will be sent to you by mail, or you can get it on the web at mlgw.com. com.
How do I pay my MLGW Bill?
You can also go to any MLGW Community Office, an Authorized Paying Agent, or a Third-Party Paying Agent to pay your bill. For faster service, please bring both parts of your bill and, if you’re paying by check, your 16-digit MLGW account number. You can pay your bill at any one of the four MLGW Community Offices.
How does MLGW autopay work?
Pay automatically (AutoPay): Every month, your MLGW utility bill is taken out of your bank account through the AutoPay program. You still get a bill so you can keep track of how much you’ve used, but on the net due date shown on your bill, the money is taken out of your checking account automatically.
What is MLGW prepay?
MLGW PrePay is a plan like a prepaid cell phone or filling up your gas tank: you pay up front, and as you use it, your balance goes down. You can “refuel” by adding money to your MLGW PrePay account any time you choose. Convenient email, text or phone notifications alert you when you need to add money to your account.
How do I refuel my MLGW Prepay Account?
You can “refuel” by adding money to your MLGW PrePay account any time you choose. Convenient email, text or phone notifications alert you when you need to add money to your account. PrePay customers also have access to the MyUsage website to track their consumption, payments and balance.
Does MLGW charge PGA?
The PGA cost per unit now appears on your bill, but the separate charge does not. A Fuel Cost Adjustment (FCA) was put in place by Tennessee Valley Authority, MLGW’s electric provider, with the October 2006 billing cycle. Like all other TVA rates, MLGW must pass the FCA through to customers.