Paying your utilities bill on time every month is important to maintain uninterrupted service Colorado Springs Utilities offers various convenient payment options to fit your needs Read on to learn the 8 easy ways you can pay your Colorado Springs utilities bill,
Online Payment
The easiest way to pay your bill is online through MyAccount, You can set up automatic payments or make one-time payments at any time using your checking or savings account
To pay online
- Go to MyAccount and log in
- Select “Make Payment”
- Choose whether to make a one-time payment or set up recurring autopay
- Enter your payment details and submit
Online payments are fast, secure, and you can view payment history right in your MyAccount. You can also enroll in paperless billing to receive and view bills electronically.
Phone Payment
Call 719-448-4800 to pay your Colorado Springs Utilities bill over the phone using your checking or savings account. Have your account number ready when you call.
Phone payments are processed immediately, so you don’t have to worry about your payment getting lost in the mail. Speaking with a customer service agent also gives you the chance to ask any questions about your bill.
Mail-In Payment
If you prefer to mail in a payment, you can send a check or money order to:
Colorado Springs Utilities
P.O. Box 1103, mail code 960
Colorado Springs, CO 80947-0960
Be sure to include your payment stub to ensure proper crediting to your account. Allow 5-7 business days for your mailed payment to process.
Drive-Up Payment Drop Boxes
For a contactless payment option, use one of Colorado Springs Utilities’ drive-up payment drop boxes located at:
- Leon Young Service Center (890 S. Circle Dr.)
- North Service Center (2855 Mesa Rd.)
- Southeast Service Center (1007 S. Tejon St.)
Simply place your payment in an envelope with your stub and drop it in the slot anytime. Payments made before 5 p.m. Monday-Friday are processed same-day.
In-Person Payment
You can pay your utility bill in-person at one of two Colorado Springs Utilities customer service offices:
- Leon Young Service Center (890 S. Circle Dr.)
- Southeast Service Center (1007 S. Tejon St.)
Both locations are open Monday-Friday from 8 a.m. to 5 p.m. In-person payments can be made by cash, check, money order, or credit/debit card.
Payment by Text
Colorado Springs Utilities offers a text payment feature through their third-party vendor, Paymentus. To pay by text:
- Text PAYNOW to 833-245-6362
- Receive a link to complete payment
- Enter details and submit
It’s easy to pay on-the-go with text payments. You’ll receive payment confirmations and receipts directly via text message.
Recurring Bank Draft
For automatic bill payment each month, enroll in Colorado Springs Utilities’ Bank Draft program. On your bill’s due date each month, the total will be drafted directly from your designated checking or savings account.
To enroll in Bank Draft:
- Download the authorization form
- Fill out the form with your account and banking details
- Mail the completed form with a voided check to the address provided
Bank Draft ensures timely payment and eliminates late fees. You can cancel enrollment at any time by contacting customer service.
Third-Party Bill Pay
Many banks and credit unions offer bill pay services that allow you to pay your Colorado Springs Utilities bill directly from your account. You can set up Colorado Springs Utilities as a payee and schedule one-time or recurring payments.
Check your financial institution’s website or mobile app to enroll in bill pay. Payments are delivered electronically or by mailed check. Processing times vary, so allow enough time before your bill’s due date.
Ready to pay your bill? Search for your provider below
A KUBRA EZ-PAY account is the best path to quick, on-time bill payments. Try it for free and gain access to a suite of useful features.
- Smart Reminders
- Pay-by-Text
- Digital Wallet
- Bill History Access
- Bill View and Share
- Mobile App
Colorado Springs Utilities promotes programs to provide assistance for paying bills
FAQ
Can I pay Colorado Springs utilities with a credit card?
Our kiosk is available 24/7 and accepts cash, checks and credit/debit cards. It’s located outside of our Customer Service Center at 111 S Cascade Ave, Colorado Springs, CO 80903.
Does Colorado Springs utilities have an app?
How do I pay my bills?
You can pay your bills in a lot of different ways, such as by writing a check, using online banking, or even setting up automated clearing house (ACH) systems to have money sent directly from your bank account to your creditors. However, it’s important to establish the pros and cons associated with each payment method.
Who is eligible for Project Cope in Colorado Springs?
TO BE ELIGIBLE FOR ASSISTANCE, YOU MUST: Be a Colorado Springs Utilities customer. Have a past due balance. Experience an emergency situation.
Does Colorado Springs Utilities have a privacy policy?
In this version, you’ll see enhancements and improved app performance. Colorado Springs Utilities, the company that made the app, said that it may handle data in the ways described below as part of its privacy practices. For more information, see the developer’s privacy policy.
Where can I drop a payment in Colorado Springs & Manitou Springs?
Payment drop boxes are located in convenient locations around Colorado Springs & Manitou Springs. Simply drop your payment, and we’ll pick it up. Our kiosk is available 24/7 and accepts cash, checks and credit/debit cards. Our Customer Service Center lobby is open from 8 a. m. to 5 p. m. Monday – Friday (excluding holidays).
What services does Colorado Springs offer?
Services include insulation in the attic, floors and walls, furnace repair or replacement and high efficiency appliances. The City of Colorado Springs offers financial assistance to eligible low-income households for some home repairs. Eligible services include sewer and water line repairs, leak repairs, efficiency upgrades and more.
Do I need a payment plan if I’m Out of town?
One possible solution is a payment plan. This is useful if you need a little extra time to make a payment, like when you’re away from home or until your next paycheck. You can make a payment plan in My Account online, or you can call (719) 448-4800 and talk to a person or our automated system.
Does Colorado Springs offer home repairs?
The City of Colorado Springs offers financial assistance to eligible low-income households for some home repairs. Eligible services include sewer and water line repairs, leak repairs, efficiency upgrades and more. It’s how we’re all connected. Download our app!.