Paying your monthly utility bill to the Clinton Utility Board (CUB) is easy when you know all the options available. This article will outline the various methods CUB offers its customers to pay bills conveniently. Whether online, by phone, in person or by mail, CUB aims to provide flexible payment solutions to fit different needs.
Online Bill Pay
The easiest and most convenient way to pay your CUB bill is online through their website. To access the online payment system, visit CUB’s website and click on “Account Access & Bill Pay.”
You can then either log into your existing account or enroll in a new online account. Once logged in you can
- View your current CUB account balance and billing information
- Sign up for paperless billing
- Make a one-time payment by credit card or check
- Set up recurring automatic payments
Online payments post instantly to your account. It’s fast, secure, available 24/7, and saves the time/cost of mailing in payments.
Pay by Phone
To pay your CUB bill over the phone, call 1-888-703-9195. This automated number allows you to make credit card or check payments 24 hours a day.
When paying by phone. have ready
- CUB account number
- Card number and security code (for credit payments)
- Bank account and routing numbers (for check by phone)
There is a 2.25% convenience fee for credit/debit card phone payments. Phone payments via check do not incur a fee.
In-Person Payments
You have a couple options for paying your CUB bill in person:
-
CUB Office – Located at 1001 N. Charles G. Seivers Blvd. Open 8am-5pm Monday-Friday. Can pay by cash, check, money order, or card.
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Payment Kiosks – Three self-serve kiosks located around Clinton. Accept cash, check, or card payments.
Kiosk locations:
- CUB Office Lobby – 24/7
- Norwood Marathon – 7am-9pm
- Fastop Market – 6am-11pm
Cash and check payments are free at the kiosks. Credit/debit payments incur a 2.25% convenience fee.
Pay by Mail
Mail your CUB payment to:
Clinton Utility Board
P.O. Box 296
Clinton, TN 37716
Allow 5-7 business days for standard mail delivery. Write your CUB account number on the check or money order.
Bank Bill Pay
You can pay your CUB bill at partner bank branches including:
- One Bank of Tennessee – Oliver Springs
- Southern Bank of Tennessee – Clinton
- Community Trust Bank – Clinton
Take your CUB bill to the bank branch to make a cash or check payment. Verify they accept CUB payments before going.
Auto Bill Pay
For hassle-free payments, enroll in Auto Bill Pay through CUB’s online account portal. This automatically deducts your bill from a checking/savings account or credit card each month.
Never worry about late fees again. Customize the payment date as long as it’s before your due date.
Budget Billing
To make bills more predictable, CUB offers Budget Billing which averages payments over 12 months based on past usage. This results in consistent monthly bills versus fluctuating highs/lows.
Contact CUB to enroll. Must have 12 months of service history and a zero balance.
Financial Assistance
CUB partners with local assistance programs to help customers facing financial hardship pay utility bills. Contact them about eligibility for bill payment assistance if needed.
With many options, paying your CUB utility bill is quick and easy. Online payments are fastest, but you can also pay by phone, mail, or in-person. Setup auto-billing for hands-free payments. Contact CUB if you need help managing bill payments.
Exceleron Customer Spotlight: Clinton Utilities Board, Dudley Fagan
FAQ
What is paying bills online?
Online bill pay is an electronic payment service offered by many banks, credit unions and bill-pay services. It allows consumers to make various types of payments through a website or app, such as: One-time payments. Recurring bill payments. Scheduled future payments.
Can I pay my Clinton utility bill online?
No, you can’t pay your utility bill online in any other way than through the Clinton Utilities Board’s Customer Portal and Mobile App. If you pay someone else, the money doesn’t go straight to Clinton Utilities Board. This could cause your payment to be late or your service to be disconnected.
Will payments update my Clinton Utilities Board Account balance?
Payments will immediately update your Clinton Utilities Board account balance. However, please allow up to 24 hours for your payment to post to your financial institution. A may be charged for this service. A confirmation email/text message will be sent upon payment completion.
What is the Clinton Utilities Board mobile app?
Clinton Utilities Board’s Mobile App enables you to manage your account right from your smart device, anywhere, anytime. The app is secure, easy to get and simple to use. If you scan the Mobile App QR code below, your device will show you the Apple or Google Play app that was made for your model of phone.
What is the city of Clinton utility billing department?
Welcome! The goal of the City of Clinton’s utility billing department is to help our customers in any way possible so that we can give you the best service possible when it comes to billing. The city offers water, sewer, and garbage pick-up services to our residents. Bills are due on or before the 12th of each month.
How do I Pay my Cub Bill?
CUB offers 24 hour bill payment using Visa, MasterCard, Discover or check. To make your credit card or check payment by phone, please call 1-888-703-9195. Note: There is a 2. 25% convenience fee for credit/debit card payments. Paying your bill in person has never been easier.