As a Frederick resident, you likely receive monthly bills for Town-provided services like water, sewer, trash pickup, and stormwater management. And paying these utilities each month by mail can feel like a chore. Thankfully, the Town of Frederick offers easy online payment options to eliminate the hassle of writing and mailing checks. Read on to learn how Frederick’s online utility billing system works and how to pay your bill conveniently from home.
Why Pay Utility Bills Online?
The Town of Frederick provides online bill payment as an alternative to traditional paper bills and mail payments Here are some key reasons to go digital
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It’s faster and more convenient than mailing paper checks each month
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Pay anytime 24/7 on your computer or mobile device
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Avoid late fees by scheduling automatic recurring payments
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Store payment methods securely without worrying about checks being lost/stolen
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Access real-time account balances and payment history
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Receive email reminders when bills are ready and due dates approach
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Reduce paper waste and clutter from mailed bills and checks
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Sync utility bills directly with your bank account or credit card
As you can see, paying online provides major time-saving benefits and peace of mind. Read on to learn how to get started.
How To Pay Your Frederick Utility Bill Online
Paying your Town of Frederick utility bill online is easy and only takes a few minutes. Here are the step-by-step instructions:
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Visit the payment portal – Go to FrederickCO.gov and click on “Utility Online Bill Pay” to access the secure payment site.
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Choose your option – First-time users should register for an account. Already registered? Simply sign in.
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Enter your details – Provide your Frederick account number, service address, email/phone and bank account or card information.
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Pick a payment method – Choose the account or card you want payments auto-debited from each month.
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Review and submit – Double check the payment amount and process date before submitting.
Once your payment processes, you’ll receive a confirmation email for your records. And your utility account balance will automatically update. It’s that easy!
Payment Portal Account Benefits
Creating an online account with the Town of Frederick provides additional benefits like:
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Storing payment information securely to skip re-entering details each month
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Viewing current monthly bills as soon as they generate
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Accessing 12 months of past bills and payment history
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Downloading or printing bills and account statements
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Signing up for paperless billing to reduce waste
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Setting up automatic recurring payments so you never miss a bill
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Receiving email reminders when new bills and due dates approach
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Monitoring your water usage and sewer charges each billing cycle
Having these tools makes managing utility bills much more convenient. No more waiting for snail mail!
Auto Pay Simplifies Monthly Payments
The best online account feature for hands-free bill payment is setting up automatic withdrawals, also known as Auto Pay. With Auto Pay, you can:
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Schedule fixed recurring payments to debit automatically on due dates
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Avoid late fees, free up your schedule, and reduce stress
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Pick the payment date that aligns best with your pay cycle
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Change or cancel scheduled payments at any time
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Receive email confirmations each time a payment processes
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Pay utility bills without ever thinking about it again!
Activating Auto Pay payments provides true peace of mind knowing your account stays current.
Tips for Managing Your Online Account
Here are some tips for getting the most out of your Town of Frederick online utility account:
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Check your balance regularly and monitor usage trends
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Notify the utility billing department promptly if you need to defer a payment
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Update your stored payment method if your credit card expires or is lost/stolen
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Review bills closely to catch any unusual spikes in usage
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Change account settings and contact info if you move residences
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Leverage paperless billing to eliminate waste and clutter
Staying organized helps avoid any payment issues or surprise late fees. The Town’s online portal makes utility account management a breeze.
Go Paperless and Simplify Billing
If you’re still receiving paper utility bills and mailing check payments each month, we highly recommend switching to the Town of Frederick’s online billing system. Signing up is quick and easy. And in no time, you’ll enjoy the convenience of viewing bills electronically, scheduling automatic payments, and having your account info at your fingertips 24/7.
Join the digital revolution taking over utility billing! Ditch the paper clutter, avoid the postal mail hassle, and log in today to pay your Frederick water, sewer, trash, and stormwater bills online. It just takes a few clicks to simplify bill management and make your monthly utility payments stress-free.
When to Pay Your Bill
Due Date: All charges are due within 30 days of the bill dates. Payments received (at City Hall) after the due date are subject to a 1% penalty per month. Failure to pay this bill within 60 days of the bill date may result in a discontinuance of service.
Section 25 of the Frederick City Code provides for additional charges to restore service suspended for failure to pay. Service charges shall be a first lien against said property.
- To pay by phone, call 1-844-906-1472.
- Account Names: Water and sewer accounts are maintained in the name of the property owner. Account names are changed when a property is transferred.
- Returned Check Policy: A return payment fee will be charged if a payment is returned by your bank for any reason.
The City offers a one-time reduction to water and sewer charges on excessive bills resulting from an interior or exterior leak. This program is open to any residential customer. It is not offered to apartments, condominiums, or any multi-family structure that is served by one meter.
Eligibility and other details are as follows:
- A Water and Sewer bill that is at least 2x normal usage, based on the average of the last three billing cycles will be considered.
- The Water and Sewer Finance Team (Team) will instruct the resident to have the leak repaired and/or coordinate with the Water Department to have the property inspected. Once repaired, the Water Department will perform two readings to ensure usage has returned to normal.
- After the Team has confirmed normal usage has resumed, the bill will be adjusted from the first service day on the protested bill to the first normal reading.
- The resident should continue to make payments based on the average of the last three billing cycles.
- For more information, please contract Utility Billing at 301-600-1421.
Storm Water Management Fee
Storm water is created when water, mostly rain, cannot be absorbed into the ground. Most residential properties have about 30% impervious surface, multi-residential and commercial properties have about 70% impervious surface, and agricultural or country clubs have about 5% impervious surface. Impervious means the ground is covered and water cannot be absorbed, i.e. house, driveway, parking lot, etc. The City is processing that runoff in its sewer systems.
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FAQ
What is the phone number for the city of Frederick utilities?
How do I pay my Pinellas County utility bill?
One of the easiest ways is to pay your bill online using the button below. Electronic check payments submitted after 5 p. m. will post on your utilities account within two business days. To make a payment other than the amount shown, call Pinellas County Utilities at 727-464-4000.
What is the phone number for Frederick County Water and Sewers?
How do I pay my Frederick utility bill?
The Town of Frederick has many options for you to pay your utility bill. It’s easy to make a new online account, use online Quick Pay, pay by phone, drive-thru, or in person. Just go to the Payment Options page and follow the steps. Frederick residents East of I25 – This is your Water, Trash, and Stormwater bill.
How do I make a payment to the city of Fredericksburg?
Checks and money orders should be made out to “City of Fredericksburg” if you want to pay the city of Fredericksburg. An after hours drop box is located in the front of the building. For payments by credit, debit, or prepaid debit cards, there is a service processing fee. All payments can be made using these methods.
How do I pay my village of Frederic utility & property tax bill?
Pay your Village of Frederic Utility and Property Tax bill. You can pay your bill via debit, credit, bank account and Apple Pay. There is a third-party fee for credit and debit cards. Call us: Find us:
Can I pay my Frederick County real estate tax bill?
Frederick County doesn’t have a set payment plan, but they do let people pay their real estate tax bills in parts. You can pay any amount of your bill whenever you want until the Friday before the County’s May tax lien sale of the year.
Where should I send a bill to Frederick County?
Please send the bill to the Frederick County Treasury Department at 30 North Market Street Frederick, Maryland 21701. Be sure to include a short note indicating that the property was sold.
How do I pay my municipal bill online?
Municipal Online Services is open 24 hours a day, seven days a week for you to safely pay your bill online with a debit or credit card. Payments made online will post to your account within one business day. Many banks allow account holders to pay bills through banking Bill Pay.