Paying your utility bill on time every month is an essential part of being a responsible homeowner or renter in Winfield, Kansas However, with so many payment options available, it can get confusing. This comprehensive guide will walk you through everything you need to know about paying your City of Winfield utility bill conveniently and on time.
Overview of City of Winfield Utility Services
The City of Winfield provides residents and businesses with essential utility services including
- Electricity
- Natural gas
- Water
- Wastewater treatment
- Trash and recycling
Keeping your utility payments up-to-date allows the City to continue providing these important services to the community,
When Utility Bills Are Due
City of Winfield utility bills are issued monthly. The due date is shown on your utility bill and is typically around the 20th of each month.
It’s important to pay your bill by the due date to avoid late fees or service disconnection. If the due date falls on a weekend or holiday, you have until the next business day to pay.
Understanding Your Utility Bill
Your City of Winfield utility bill provides a summary of your monthly charges. It will include:
- Account number
- Service address
- Billing period
- Meter read dates
- Usage for each service (electricity, water, etc.)
- Current charges
- Past due balance if any
- Total amount due
- Due date
Review your bill carefully each month to ensure there are no errors. Notify the City immediately if you see any discrepancies.
No Fee Payment Options
The City of Winfield offers several ways to pay your utility bill without paying extra fees.
By Mail
- Send a check or money order using the payment stub from your bill. Mail to: City of Winfield Utility Billing, PO Box 646, Winfield, KS 67156. Allow 3-5 business days for delivery.
In Person
- Bring cash, check or money order to the Customer Service Office at City Hall (200 E 9th Ave). Open Monday-Thursday 8am-5:30pm and Friday 8am-11:30am.
ACH/EFT
- Sign up to have payments automatically withdrawn from your bank account each month. Call (620) 221-5500 for info.
Drop Boxes
- City Hall (200 E 9th Ave) and Dillons Store (2310 Main St) have 24/7 drop boxes to leave a check or money order.
Online Banking
- Many banks allow you to pay bills online through your bank’s website. Log in and search for City of Winfield Utility Billing to set up payments.
Fee-Based Payment Options
The City also provides ways to pay your utility bill online, by phone or by mobile device for a small fee:
Online
- Pay by credit/debit card or eCheck at www.winfieldks.org. Click “Online Payment” and enter your account number. Fee is $1.50 for eCheck, 2.5% for cards.
Phone
- Call (620) 221-5500 to pay by credit/debit card. Fee is 2.5% of payment amount.
Mobile App
- Download the Paymentus app on your smart device. Pay bills on-the-go. Standard credit/debit card fees apply.
Payment Arrangements and Assistance
If you are having trouble paying your utility bill, the City of Winfield offers payment plans and financial assistance:
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Payment Arrangements – Call (620) 221-5500 to set up a payment plan to pay your balance over time if you cannot pay in full.
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Project Share – This assistance program helps income-qualified households pay utility bills. Call United Way at (620) 221-4350 for details.
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LIEAP – Low Income Energy Assistance Program provides federal money to help pay home heating bills. Call (620) 221-4350.
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At Risk – Limited emergency assistance for delinquent bills to avoid disconnection. Call United Way at (620) 221-4350.
Information about Online Bill Pay for City Utilities
FAQ
What is the phone number for the city of Winfield KS?
A variety of services are offered by the Customer Service Office, located in City Hall, 200 E. 9th Ave. , 620-221-5500.
What services does Winfield Public utilities offer?
Our customers receive electric, natural gas, water, Stormwater, solid waste, and wastewater services. Winfield Public Utilities is owned and run by its customers, so those customers can set prices and decide how good the service is. We are always working to better our utilities and Winfield.
How do I pay my utility bill?
Mail- Enclose the return portion of the Utility Bill with your check or money order. In-person- Cash, Check or Money Order-The Customer Service Office in City Hall at 200 E. 9th is open 8:00 a. m. to 5:30 p. m. Monday-Thursday, 8:00 a. m. to 11:30 a. m. on Friday. ACH or EFT (Electronic Funds Transfer)- This is the most convenient way to pay.
How do I pay my water-sewer-trash bill online?
For your convenience, we offer an online service for paying your water-sewer-trash bill. To enroll, follow the instructions below: Go to www. ub-pay. com or click the icon to the left. Fill in remaining fields with information exactly as it is printed on your water bill. The fields are case sensitive.