Living in the city of Bartlett Tennessee means having access to clean safe drinking water delivered right to your home. But like most utilities, you have to pay for this service by covering your water usage costs. The city tries to make paying your water bill as easy as possible. This article will explain the different ways Bartlett residents can pay their water bills.
The City of Bartlett provides water service to homes and businesses located within the city limits. They also supply water to most addresses in the unincorporated areas of the Annexation Reserve. For a few locations in the Annexation Reserve, water service is handled by Memphis Light, Gas and Water Division instead.
It’s important to note that water rates are different for addresses within the Bartlett city limits compared to the Annexation Reserve The rate you pay depends on where your home or business is located
How Often are Water Bills Sent Out in Bartlett?
Water bills are sent out on a monthly basis in Bartlett. This means you should expect to receive a bill around the same time every month. It will show your usage for the past month and the amount you owe.
Bills are typically sent at the very beginning of the month and payment is due by the end of that same month. For example you would get your March water bill near the beginning of March and need to pay it before March 31st.
When is My Bartlett Water Bill Due?
The due date for paying your Bartlett water bill is the last day of the month in which the bill was issued. So if you receive your water bill for January on January 5th, payment must be made by January 31st to avoid late fees or service disruption.
The city recommends paying as soon as you receive your bill to ensure it’s taken care of by the due date. Don’t wait until the last minute!
How Can I Pay My Water Bill in Bartlett?
The City of Bartlett offers several convenient options for paying water bills:
Pay Online
The easiest way to pay is through the city’s online payment portal. You can pay by credit card or electronic check. Just visit the website and click on the “Payments” tab.
Pay by Phone
Call the Utility Billing department at 901-385-5585 and pay over the phone using a credit card or electronic check.
Pay by Mail
Mail a check or money order to the address listed on your water bill. Be sure it arrives by the due date.
Drop Box
Place your payment (check or money order only) in the secure drop box located behind Bartlett City Hall.
In Person
Bring payment to the Utility Billing department at Bartlett City Hall during business hours. They accept cash, check, money order, and credit card.
Bank Draft
Sign up to have your water bill payment automatically drafted from your bank account each month. The form is available on the city website or at the Utility Billing department.
What Happens if I’m Late on My Bartlett Water Bill?
The City of Bartlett charges a 10% penalty on any water bill not paid by the due date. This late fee will be applied to the outstanding balance.
If your water bill remains unpaid for 30 days past the due date, the city will issue a written notice that water service will be disconnected if the bill is not paid in full within 10 days.
This gives delinquent customers a final chance to settle their balance before service interruption occurs. Disconnection will proceed if full payment is still not received after the additional 10 day notice period.
A $30 fee will also be charged for the disconnection visit by a city technician. Water service will only be restored after receiving full payment on the past due balance plus all incurred fees.
Can I Get Payment Assistance for My Bartlett Water Bill?
The city offers payment assistance for qualifying low income Bartlett residents who are struggling to cover their water bills.
You can apply to the Family Funds program which provides grants that pay a portion of the water bill for approved applicants. The money comes from voluntary donations by other Bartlett water customers.
Contact the Utility Billing department for details on eligibility and how to apply. They will determine if you meet the requirements to receive a grant from the Family Funds assistance program.
Tips for Reducing Your Bartlett Water Bill
If your water bills seem excessively high, there are things you can do to use less water and reduce costs:
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Fix any leaky faucets, showerheads or toilets that are wasting water. This is one of the biggest causes of high usage.
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Install water-efficient models when replacing old showers, toilets, washing machines, etc.
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Adjust sprinkler systems to avoid overwatering lawns and gardens.
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Take shorter showers.
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Turn off the faucet while brushing teeth or shaving.
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Run full loads in the dishwasher and washing machine.
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Check for hidden leaks by examining your meter when water isn’t being used. Movement indicates a leak.
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Insulate hot water pipes to avoid wasting water as it heats up.
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Install low-flow aerators on bathroom and kitchen faucets.
Following these tips can help Bartlett residents reduce the amount of water used in their home and hopefully lower their monthly bills. Contact the city’s Water Administration department if you need help troubleshooting unusually high usage.
Bartlett Water Department Contact Information
If you have any questions or issues related to your City of Bartlett water service or billing, contact the Water Administration department:
Physical Address:
6400 Stage Rd
Bartlett, TN 38134
Phone:
(901) 385-5585
Email:
[email protected]
Website:
https://www.cityofbartlett.org/101/Utility-BillingWater-Administration
The friendly and knowledgeable staff can assist Bartlett residents with starting new service, managing existing accounts, billing questions, payment issues, and any other water-related concerns. They are available Monday through Friday from 8am to 5pm.
Paying your monthly water bill is a necessary expense for all Bartlett homeowners and tenants. Hopefully this overview has provided useful information on how and when to pay your City of Bartlett water bill, as well as some tips for reducing costs. Reach out to the Water Administration department if you need any additional guidance or support.
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Water Bill Information
FAQ
Does Bartlett, TN use Mlgw water?
The City of Bartlett also provides water service outside the city limits in most of the Annexation Reserve. Memphis Light, Gas, and Water Division provides water service in some parts of the Annexation Reserve.
What is the phone number for Bartlett water emergency?
How do I pay my water bill in Bartlett TN?
And, as always, the City offers Cash or Check payments by mail or in-person at City Hall. Thank you for your business. The Bartlett Water Department is located at 6400 Stage Road, Bartlett, TN 38134, and can be reached at 901-385-5585.
What changes have been made to Bartlett water bill payment process?
The Bartlett Water Department wants to let you know that there are changes to how you pay your water bills that take effect right away. As of March 2, 2022, the new fees for using a credit card went into effect because we switched credit card service providers.
How do I make a payment for my City of Bartlett utility account?
To view and make a payment for your City of Bartlett Utility Account and Court Fines. Utility customers need to register their account. To do this, they will need to find their account number and PIN on their bill statement and enter them.
How do I start or terminate water service in Bartlett?
To begin or terminate water service, call Bartlett Village Hall at 630-837-0800. One monthly bill is sent for both water and sewer service. It is important to pay your bill on time or you will be charged a fee equal to 10% of the total amount due.
Does Bartlett water department have a credit card service provider?
The Bartlett Water Department is making changes to the way residents pay their water bills. The department has switched to a new credit card service provider. Bartlett said in a statement that the new fees for using a credit card started on March 2.
Does Bartlett provide water service outside the city limits?
The City of Bartlett also provides water service outside the city limits in most of the Annexation Reserve. Memphis Light, Gas, and Water Division provides water service in some parts of the Annexation Reserve. Note: Rates vary according to location within or outside city limits.