Living and owning property in Prairie Grove, AR means you receive water services from the Prairie Grove Water Department And with those essential services comes a monthly bill that needs paid The water department offers several ways to pay your bill conveniently online, by phone, in person or by mail.
This guide will walk through all your options for paying your Prairie Grove water bill plus tips for avoiding late fees. Keep reading for everything you need to know!
Overview of Prairie Grove Water Billing
Let’s first review some key facts about the billing process in Prairie Grove
- Bills are sent monthly for water/sewer usage
- Payment is due by the 10th of each month
- A 10% late fee applies after the due date
- Bills show usage, account info, due date and amount owed
- The utility office can answer billing questions
Familiarizing yourself with the basics of water billing in Prairie Grove will help you best manage your account.
Paying Your Water Bill Online
The fastest and most convenient way to pay your monthly Prairie Grove water bill is online through the payment portal on the city’s website. Here’s how it works:
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Go to www.prairiegrovearkansas.org/publicworks/page/pay-water-bill
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Click the “Pay Water Bill Online” button
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Register for an account or login if already registered
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Select Pay Bill and enter your payment info
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Receive instant payment confirmation
Payments made online by midnight on the due date are considered on time. The online payment portal accepts Visa, MasterCard, Discover and debit cards.
Benefits of Online Bill Pay
Paying your water bill online offers many perks:
- It’s fast, easy and can be done in just minutes
- Available 24/7 access from your computer or mobile device
- Avoid late fees by paying by the due date
- Secure encrypted payment processing
- Save time not having to mail payments
- Access payment history quickly
- Reduce paper waste and need for stamps/envelopes
With its simplicity and convenience, the online payment system is hands-down the best way to pay your Prairie Grove water bill.
Paying by Phone
Don’t want to get online to pay your bill? No problem! You can pay by automated phone system as well.
To utilize the pay-by-phone option:
- Call 1-844-817-6632
- Follow the voice prompts to enter your account number and payment info
- Payment will be processed instantly
The automated phone payment system is available 24/7 for your convenience. Just have your account number handy when you call.
Paying by Mail
For those who prefer paying bills the old-fashioned way, you can always mail in a check or money order using the payment stub from your water bill.
To pay by mail:
- Make check or money order payable to City of Prairie Grove
- Fill out the payment stub completely
- Mail to City of Prairie Grove, PO Box 68, Prairie Grove, AR 72753
- Allow 5+ days for mail delivery to avoid late fees
Just be sure to put your mail-in payment in the mailbox well before the 10th of the month due date to ensure it arrives on time. Late payments mean late fees.
Paying In Person
You can also pay your water bill in person at Prairie Grove City Hall:
City Hall
104 E Buchanan St
Prairie Grove, AR 72753
In person payments can be made:
Monday-Friday
8:00 am – 4:30 pm
When paying in person, you can pay by cash, check, money order or credit/debit card. The front desk staff can assist you with getting your bill paid.
Avoid Late Fees
Now that you know the various payment options, make sure you utilize them properly to avoid ever getting hit with late fees. Here are some tips:
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Pay online and utilize the 24/7 access to pay by the due date
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Set up auto-pay or recurring payments through the online bill pay
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If mailing payment, allow 5+ days for mail time
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Mark your calendar with reminders for the due date
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Contact the utility office immediately if you anticipate a delay
Avoiding those pesky late fees is easy with all the convenient payment options. Just be sure to pay the bill in full by the 10th of each month.
Reviewing Your Monthly Bill
When you receive your bill in the mail or can view it online, be sure to review it carefully each month. Look for:
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Any usage spikes that could indicate leaks
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Verifying account and billing information
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Checking on previous balances or credits
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Monitoring high usage during peak season
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Confirming your auto-pay enrollment if set up
Carefully looking over the details monthly can help you stay on top of your water usage and address any issues proactively.
Contact Utility Billing With Questions
The friendly staff at the Prairie Grove Utility Billing Office can help with any questions about your water service or billing account.
Contact them at:
In person: City Hall, 104 E Buchanan St
Phone: (479) 846-2961
Email: [email protected]
Reach out to them for help with:
- Questions about your bill or charges
- Making payment arrangements
- Resolving payment issues
- Checking your account balance
- Establishing new service
- Disconnecting service
Having responsive customer service makes managing your water account in Prairie Grove even easier.
Convenient Payment Options
Whether you prefer the simplicity of online bill pay, dropping a check in the mail, or stopping by City Hall, Prairie Grove offers convenient choices for paying your water bill.
Paying on time means clean, running water and avoiding any late fees. Utilize the payment method that works best for your needs, and your Prairie Grove water service will continue flowing smoothly!
Prairie Grove fans camp out for Luke Bryan concert
FAQ
What is the phone number for the city of Prairie Grove?
Call (479) 846-3467 or fax (479) 846-5548. The City offers two types of trash service for homes: a cart service and a green bag service.
Where do I pay my water bill in Laurel Mississippi?
Our water bill drop box is on the side of City Hall that faces Yates Avenue. You can also pay in person at City Hall, or you can mail your payment to us. You can also pay online from this website.