Living in the beautiful city of Valdosta means enjoying convenient utilities like water, sewer, sanitation, and more from the city. But before you can continue enjoying those services, it’s time to pay the bill. The City of Valdosta offers multiple ways to pay your utilities bill either online, by phone, by mail, or in person.
Below we’ll explore the various payment options available and key tips to ensure on-time payment of your City of Valdosta utilities bill.
Pay Online
The fastest and most convenient way to pay your City of Valdosta utilities bill is online through the eSuite portal. Just go to https://www.valdostabillpay.com/eSuite.Utilities/ and log into your account.
You’ll need your account number and ZIP code from your latest bill to sign in. Once logged in, you can view your account balance and due date. Then click “Pay Bill” and enter your credit card or bank account information to make the payment.
Online payments are processed immediately, so you can have peace of mind knowing your account is current. You’ll receive an email confirmation after the transaction is complete.
Pay by Phone
To pay your utilities bill by phone, call 229-259-3530 and follow the prompts. Have your account number ready along with your credit card or debit card to make the payment.
After the automated system processes the payment, you’ll receive a confirmation number to note for your records. Paying by phone is available 24/7 for maximum convenience.
Pay by Mail
If you prefer paying your utilities bill via check or money order, simply mail your payment to:
City of Valdosta Utilities
PO Box 1125
Valdosta, GA 31603
Be sure to include your account number on the check or money order. Allow 7-10 business days for mailed payments to be received and applied to your account.
Pay in Person
You can also pay your City of Valdosta utilities bill in person at
City of Valdosta City Hall216 E Central AveValdosta GA 31601
Payments can be made Monday through Friday from 8:00 AM to 5:00 PM except on holidays. Cash, check, money order or credit/debit cards are accepted. Bring your latest bill to reference your account number.
Recurring Payments
For maximum convenience, sign up for recurring payments through the city’s auto-draft program. This automatically pays your monthly utilities bill from your bank account on the due date.
To enroll, complete the auto-draft authorization form available on the city website and mail it with a voided check to the address provided. Going forward, you’ll never miss a payment again!
Avoid Late Fees
Pay your City of Valdosta utilities bill on time each month to avoid any late fees or service disruptions. Bills are typically due around the 20th of each month.
If you do miss the due date, you have 10 days after to pay before a 10% late fee is applied. Accounts 30 days past due may have services suspended until brought current.
Get Account Help
If you have any questions or issues with your City of Valdosta utilities account or bill, the customer service team is here to help.
Contact them at 229-259-3530 or [email protected] for assistance with account balances, due dates, payments, billing errors, or service concerns.
Keeping your utilities account up-to-date ensures you continue enjoying the convenience of water, sewer, sanitation and other city services. Use these fast payment options to pay your Valdosta utilities bill online, by phone, by mail or in person today!
Disconnection of Utility Service
We want to make your move to a new location outside the City of Valdosta as smooth as possible. Citizens requesting to disconnect their utility service must submit written notice including the date of disconnection and a forwarding address(required). A Disconnect Form is available on this web site.
Temporary water service is available to realty companies and property managers only for a $25.00 fee and is good for fourteen days.
Past Due Accounts, Nonpayment Disconnect, and/or Loss of Service
Customers who do not pay their water and sewer bills monthly will be disconnected. Payment must be received monthly by the due date. Should service be disconnected; balance in full is required along with an additional penalty fee. For closed accounts, due to non-payment, the account balance must be paid as well as a new deposit.
Utilities Payments
FAQ
How do I call the city of Valdosta?
What is the average utility bill in Valdosta GA?
What is the phone number for Valdosta on demand?
Yes, simply call (229) 441-2940 and we’ll assist you over the phone. Can I book a ride in advance?.
How do I contact Valdosta City Water customer service?
If you are a new customer, please view NEW WATER CUSTOMER information. For Utility Accounts that are past due, to request same-day reconnect service, or to talk to someone about your water bill, please call or email the Customer Service Center at 229-259-3556 or [email protected]. com.
How do I pay my city of Valdosta (GA) Bill?
You can make online bill payments here. Or pay using doxo with credit card, debit card, Apple Pay or bank account. Where can I call the City of Valdosta (GA) to ask questions about my bill? You can call them at 229-259-3592. I forgot my account balance. Where can I find my bill? Visit City of Valdosta (GA) to access your bill.
How do I set up water service in Valdosta?
Most new homes in Valdosta will already have running water, but you’ll need to sign up for water service with the City Of Valdosta Water. Luckily, Valdosta has made it pretty simple with the following online form. Starting service generally takes just two business days. Click here to fill out a Start Service Form.
Who provides Valdosta water?
Valdosta has more than one water company, such as City Of Valdosta Water, Lowndes County Utility – North Lowndes County Water System, and more. This page provides water quality information for City Of Valdosta Water. Have a Question, Issue or Comment?.
How do I stop water service in Valdosta?
Click here to fill out a Start Service Form. If you’re leaving Valdosta, you need to cancel your water service with City Of Valdosta Water so they don’t keep billing you. Simply fill out the following online form. Stopping service normally takes just two business days. Click here to fill out a Stop Service Form.
Does Valdosta have a water quality report?
The Safe Drinking Water Act gives the EPA the power to tell Valdosta Water At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.