Having reliable water service is essential for any home or business. As a Destin Water Users customer, you can conveniently pay your water bill online through their secure website. This comprehensive guide will walk you through everything you need to know about Destin Water Users’ online bill pay option.
About Destin Water Users
Destin Water Users (DWU) provides water, wastewater and reclaimed water service to over 15,000 customers in Destin, Florida and surrounding areas They are a not-for-profit utility owned by their customers
DWU is committed to providing excellent customer service, water quality and system reliability. Offering online bill pay is one way they make paying your water bill quick and easy.
Benefits of Paying Online
Paying your Destin Water Users bill online provides these advantages
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Convenience – Pay anytime, anywhere with an internet connection.
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Efficiency – Takes just minutes to make a payment.
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Secure – Payment information is encrypted and protected.
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Paperless – Go green by reducing paper usage.
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Payment Tracking – See your payment history all in one place.
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Account Management – Update your details, view usage, and more.
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No Late Fees – Pay on time, every time to avoid penalties.
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Flexible – Use credit/debit card, checking or savings account.
How to Pay Your Bill Online
Follow these simple steps to pay your Destin Water Users bill online:
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Go to www.dwuinc.com and click on “Pay Bill” at the top.
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Click on the “Pay Bill Online” button.
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Enter your DWU account number and 4-digit PIN number. Click “Login”.
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Select whether you want to make a one-time payment or set up recurring payments.
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Enter your payment amount and select a payment method.
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Provide required card or bank account information.
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Review payment details and click “Process Payment”.
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The website will confirm when your payment is complete.
It’s that easy – your Destin Water Users bill is paid online in minutes!
Helpful Online Payment Tips
Keep these tips in mind when paying your water bill online:
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Have your DWU account number and PIN handy before logging in.
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Pay a few days before the due date to ensure on-time delivery.
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Check that your account details like email and phone number are up-to-date.
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Sign up for paperless billing to get notified by email when your bill is ready.
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Opt for Auto-Pay to have payments automatically deducted each month.
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Contact DWU if you don’t receive confirmation of your online payment.
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Notify DWU immediately if your credit card expires or is lost/stolen.
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Keep your login info secure – do not share your PIN with anyone.
Other Payment Options
In addition to online payments, Destin Water Users offers these other ways to pay your water bill:
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By Mail – Send a check or money order to the address listed on your bill. Allow 7-10 days for delivery.
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In Person – Visit the DWU office at 218 Main Street in Destin to pay by cash, check or money order.
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By Phone – Call the DWU office at 850-837-6146 and pay with a credit or debit card.
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Automatic Bank Draft – Have your water bill automatically withdrawn from your checking or savings account each month.
See DWU’s website for complete details on all payment options.
Billing and Account Questions
If you have any billing questions or need help with your online account, Destin Water Users’ customer service team can assist:
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Email: [email protected]
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Phone: 850-837-6146
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Hours: Monday – Friday, 8:00am – 4:30pm CST
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Address: 218 Main Street, Destin, FL 32541
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