Managing Medical Bills with Ease Through My UNC Chart

As a patient at UNC Health I’ve found the My UNC Chart online portal to be an invaluable resource for conveniently managing my medical bills. With features for reviewing statements making payments, setting up payment plans, and more, My UNC Chart makes it simple to stay on top of healthcare expenses. In this article, I’ll walk through how I use My UNC Chart for all my medical bill needs.

Accessing Statements in My UNC Chart

After any appointment, procedure, or hospital stay with UNC Health, I can view my bill summary and account balance through My UNC Chart. Under the Billing tab, I select Statements to see all my outstanding charges and claims. This lets me review costs and details before the paper statement even arrives.

I can also pull up old statements going back several years to reference or download for records Having easy 24/7 access to statements helps me monitor what I owe and plan payments accordingly

Payment Options Through My UNC Chart

Once I review my balance in My UNC Chart, paying the bill is a breeze through the portal. Under the Pay My Bill tab, I can make secure one-time payments by credit/debit card or from my bank account.

For large balances, I really appreciate the option to set up a payment plan. This breaks the total down into more manageable monthly installments that work with my budget.

I can set up autopay to have payments processed automatically each month, There are no fees for paying online through My UNC Chart which is a nice perk

Additional Billing Features

Beyond statements and payments, My UNC Chart also allows me to:

• Update my insurance information if policies or coverage changes
• Submit secondary insurance to maximize coverage
• Check if claims have been processed from recent visits
• Download itemized bills and EOBs from insurers
• View deductibles, out-of-pocket maxes, and other cost-shares

Having all this billing data available through the patient portal helps me make smart financial decisions when it comes to medical expenses.

Tips for Managing Medical Bills Online

Here are some tips I’ve learned for effectively using My UNC Chart’s billing tools:

• Review statements regularly instead of waiting for paper copies
• Pay smaller balances in full each month if possible
• Set up text/email alerts for new statements or account changes
• Contact the billing department with any statement questions
• Keep insurance info up-to-date for accurate claim processing
• Check that claims have processed before paying bills
• Download the My UNC Chart mobile app to access billing anytime

Excellent Customer Support

If I ever need assistance with billing through My UNC Chart, UNC Health’s customer support reps are fantastic. The portal has an online help form and live chat feature. Or I can call their billing office for personal help.

The representatives are always friendly, knowledgeable, and happy to answer any medical billing questions I have. They walk me through using the portal tools step-by-step if I get confused. I’m consistently impressed with the stellar service.

Convenient Bill Management at My Fingertips

As healthcare costs continue rising, it’s essential that patients have user-friendly tools to manage expenses efficiently. My UNC Chart’s billing features allow me to oversee my family’s medical bills seamlessly from my laptop or phone.

Being able to view statements, make payments, set up plans, update insurance, and more through the portal saves me significant time and hassle. I don’t have to wait on the mail, decipher paper statements, or call during limited hours. It’s healthcare billing made easy through technology.

For anyone seeking to simplify medical expense management, I highly recommend taking advantage of these convenient self-service options. My UNC Chart gives patients the transparency, flexibility, and control needed to pay medical bills on their own terms. That convenience is truly priceless.