Paying your electricity bill in West Bengal just got a whole lot easier thanks to online bill payment options offered by the West Bengal State Electricity Distribution Company Limited (WBSEDCL). As a customer of WBSEDCL you can now pay your electricity dues quickly and conveniently without having to stand in long queues or visit crowded WBSEDCL offices.
In this comprehensive guide I will walk you through the step-by-step process of paying your WBSEDCL electricity bill online using the official WBSEDCL website or using the Vidyut Sahayogi mobile app.
Why Pay Your Electricity Bill Online?
Here are some great reasons why you should switch to online payment mode for your WBSEDCL electricity bills:
-
It’s fast and convenient: You can pay your bill in less than 5 minutes right from your home or office. No more waiting in long queues or rushing to the WBSEDCL office before they close for the day.
-
Multiple payment options: Choose to pay using credit card, debit card, net banking, UPI or mobile wallet. Lots of options to suit your needs.
-
Avail late payment fee waiver: If you pay your bill online before the due date, you can avail a waiver of the late payment fee even if you missed paying it on time earlier.
-
Get payment receipts quickly: You can download or print the payment receipt immediately after successful payment. No more waiting for it to come in your next electricity bill.
-
Track electricity usage: Paying online gives you better visibility into your electricity usage and bills on a monthly basis.
-
Supported on all devices: Pay your bill easily on your desktop, laptop, smartphone or tablet from anywhere at any time.
How To Pay WBSEDCL Bill Online via Official Website
Follow these simple steps to pay your WBSEDCL electricity bill online using the official WBSEDCL website:
-
Go to the WBSEDCL website: https://www.wbsedcl.in
-
Click on the “Pay Your Bill” icon on the home page.
-
You will be redirected to the electricity bill payment page.
-
Select your district from the drop-down options.
-
Enter your 11 digit consumer number mentioned on your electricity bill.
-
Enter the captcha code displayed on screen and click on “Proceed”.
-
On the next page, details of your electricity bill will be displayed including the total amount payable. Verify the details.
-
Select your preferred payment mode – credit card, debit card, net banking or UPI.
-
Enter required payment details like card number, CVV, account number etc.
-
Carelly check all details you have entered and click on “Pay Now”.
-
The payment will be processed and a confirmation message will be displayed.
-
You can download or print the payment receipt from this page.
That’s it! Your electricity bill payment is now complete. The paid amount will be reflected in your next monthly electricity bill from WBSEDCL.
Paying WBSEDCL Bill via Vidyut Sahayogi Mobile App
WBSEDCL also offers a mobile app called Vidyut Sahayogi to help consumers pay their electricity bills online from their smartphones. Here is how you can use it:
-
Download and install the Vidyut Sahayogi app on your Android or iOS device.
-
Register on the app with your mobile number and create a password.
-
Enter your WBSEDCL consumer number and click on “Fetch Bill”.
-
Your latest electricity bill details will be displayed on the app.
-
Verify the bill details and enter the amount you want to pay.
-
Choose your preferred payment mode – credit card, debit card, net banking or UPI
-
Enter the required payment details and complete the payment.
-
The app will show a payment success message. You can also download the receipt.
The Vidyut Sahayogi app offers greater convenience by storing your bill details and payment information for future payments. You don’t need to enter the information repeatedly.
Other Ways To Pay WBSEDCL Electricity Bill
Apart from online payments, you can also pay your WBSEDCL electricity bill using the following alternate channels:
-
WBSEDCL bill collection centers: Visit authorized WBSEDCL collection centers or cash counters in your area with your bill and pay in cash or cheque.
-
Drop boxes: You can drop cheques or drafts for bill payment in drop boxes installed by WBSEDCL at various locations.
-
Bangla Sahayata Kendras: Make cash payments at Bangla Sahayata Kendras set up by the West Bengal government.
-
Bharat Bill Payment System (BBPS): Pay your WBSEDCL bills at authorized BBPS agents and outlets across West Bengal.
-
Bank counters: Some banks allow you to pay WBSEDCL bills at their cash counters through cash/cheque deposit.
-
Digital wallets: Apps like Paytm, PhonePe, Google Pay etc. facilitate WBSEDCL bill payment by linking your consumer number.
FAQs on Paying WBSEDCL Electricity Bill Online
Here are some common questions consumers have when paying their WBSEDCL electricity bill online:
Q: How to register on the WBSEDCL website for bill payment?
A: You don’t need to register separately on the WBSEDCL website. Simply enter your consumer number and proceed to make the payment.
Q: Is there any transaction or convenience fee for online payment?
A: No, there are no additional charges for paying your bill online through WBSEDCL website or app.
Q: Can I pay multiple pending WBSEDCL bills in one transaction?
A: Unfortunately, you can only pay the current outstanding bill in one online transaction. For previous dues, you will need to pay separately.
Q: What are the modes of online payment accepted?
A: WBSEDCL offers payment via credit card, debit card, net banking, UPI and popular mobile wallets.
Q: How to get payment receipt for online electricity bill payment?
A: You can download/print the payment receipt directly from the confirmation page after successful payment.
Q: How long does it take for the paid amount to reflect in my WBSEDCL account?
A: Online payments are updated instantly in real-time in your WBSEDCL consumer account. The paid amount will reflect in the very next bill.
Q: What details do I need to pay electricity bill online?
A: You will need your 11 digit WBSEDCL consumer number and debit/credit card details or bank account details for net banking/UPI.
Q: Whom do I contact if the online payment is not going through?
A: You can contact the WBSEDCL customer care helpline at 19121 to report any payment issues faced on the website/app.
So go ahead, adopt the convenient option of online payment and say goodbye to bill payment hassles! WBSEDCL offers you multiple options and great incentives to pay your electricity dues digitally from the comfort of your home.
Interesting Information about WBSEDCL
WBSEDCLs primary businesses are energy distribution and hydroelectric power generating. It is also the government of West Bengals designated agency for tasks related to rural electrification, with the goal of ensuring that all rural families in the state have access to electricity in accordance with the National Rural Electrification Policy. A twelve-member board of directors, seven of whom are executive directors, including the chairman and managing director, oversees the company. The Board is made up of four Independent Directors in addition to one Woman Director. WBSEDCL has developed steadily throughout the years to establish itself as a top provider of power utility services in the nation. After the recent global downturn, the environment is expected to shift quickly, and expectations are also expected to rise tremendously. WBSEDCL works hard to improve the calibre of services offered to its clients. More than 2.03 crore customers in West Bengal are served by WBSEDCLs service network, which includes 5 Zones, 20 Regional Offices, 76 Distribution Divisions, and 534 Customer Care Centers. Given the companys quick transition from offering engineering solutions to resolving intricate client problems to offering new solutions, these are definitely exciting times for the business. SAP Enterprise Resource Planning has been deployed by WBSEDCL in the areas of financial accounting and control, material management, human resources with payroll, facility maintenance, and project system.
How to register a complaint for wrong WBSEDCL electricity bill?
You can visit the official site of WBSEDCL and can register a complaint by mailing them or dialling their toll free customer care number in case you have got a wrong wbsedcl electricity bill. You can also send sms to their number with predefined details in order to resolve your issues or queries related to the wrong WBSEDCL bill.