Life gets busy Between work, kids, and trying to squeeze in a social life, it can be hard to stay on top of monthly bills like your water bill. But what if paying your Gulfport water bill could be as easy as sending a text or clicking a button? Well, thanks to the Gulfport Water Department’s online bill pay system, it is!
Paying bills is one of those necessary evils in life. No one enjoys sitting down each month pulling out the checkbook, writing checks, finding stamps, and mailing them off. It eats up valuable time and mental energy. But with Gulfport Water’s online bill pay you can now pay your water bill in just a few minutes without ever leaving your home.
Why You Should Sign Up for Online Bill Pay
Here are some excellent reasons why every Gulfport resident should be using the online system
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It’s fast and easy – Instead of writing and mailing a check, you can now pay in just a few clicks either on your computer or mobile device. It takes less than 5 minutes!
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Pay anytime, anywhere – Since it’s all online, you can pay your bill from anywhere, at any time of day or night. No more remembering to mail your payment before the due date. Just login and click submit.
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Receive payment confirmations – The online system will send you confirmation emails after each payment so you have peace of mind knowing your payment went through.
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Auto-pay options – For ultimate convenience, you can enroll in auto-pay and have your water bill paid automatically each month. One less thing to remember!
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Receive notifications – Get email reminders when your bill is ready and when your payment is due. No more late fees!
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Paperless billing – Go green by opting out of mailed paper bills and accessing your bill digitally instead. Less clutter!
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Account management – View previous bills and payment history, update contact information, and monitor your usage right from your account.
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Secure payments – Your personal information is protected using the latest encryption technology, ensuring safe, secure transactions.
How to Sign Up for Online Bill Pay
Signing up for Gulfport’s online bill pay only takes a couple of minutes. Just follow these easy steps:
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Step 1 – Go to www.gulfport-ms.gov/ubonlinebillpay. Look for the “Pay Water Bill Online” button.
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Step 2 – Click on the “New Users Sign Up Now” link. This will open the online registration form.
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Step 3 – Enter your 10-digit Gulfport Water account number and the last name on your account. Click “Continue.”
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Step 4 – Fill in your contact details like email address and phone number. Then create a secure password. Agree to the terms and conditions and click “Register Account.”
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Step 5 – Check your email inbox for a confirmation email from Gulfport and click the verification link inside. Your account will then be activated.
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Step 6 – Return to the website and login using your new credentials. You can now securely pay your water bill online in just a few clicks!
That’s all it takes to start enjoying the convenience of online bill pay. It eliminates the need to mail payments every month. Just login anytime, submit your payment, and receive instant confirmation. It’s that easy!
Payment Options
Gulfport offers multiple ways to pay your bill through their online system:
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Credit/Debit Card – Visa, MasterCard, American Express, and Discover cards are accepted. Convenience fees apply based on payment amount.
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Electronic Check – Pay directly from your checking or savings account. No fees.
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Bank Account Auto-Pay – Set up recurring automatic monthly payments. Just sit back as your bill gets paid on time, every time.
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Text Pay – Use text messaging to pay your bill on-the-go, wherever you are. Just text a keyword to a number. Reply with your account number and amount to pay.
Whichever option you choose, your payment will post to your account instantly. You’ll receive a confirmation email with the transaction details. Paying your water bill online couldn’t be simpler!
Usage Tracking and Account Management
Your online account isn’t just for making payments. You’ll also gain access to helpful account management tools:
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Paperless billing – Go green by turning off mailed paper bills. Receive and view your bill digitally each month instead. Reduce clutter!
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Usage tracking – Monitor your monthly and historical water usage. Identify spikes and patterns in your consumption.
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Balance monitoring – Check your account balance in real time. See recent payments and remaining balance due.
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Payment history – Look up past payments and print copies of old bills and receipts if needed.
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Notifications – Opt in to receive email or text alerts when your bill is ready, your payment is due, or your balance is low.
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Contact updates – Change your mailing address, email, or phone number associated with your account instantly.
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Auto-pay management – Enroll in or edit recurring auto-payments from your bank account or credit card.
Gain greater visibility and control over your account! The online portal puts account management at your fingertips 24/7.
Why Gulfport Water Department Recommends Online Bill Pay
Wondering why Gulfport Water Department pushes online bill pay so strongly? There are big benefits for them too:
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Saves money – Processing digital payments costs less than manual paper check handling. These savings get passed down through lower operational costs.
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Saves time – Automated online payments take a fraction of the time compared to traditional mail processing and bank deposits. Employees can focus on serving customers better.
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Fewer errors – Payments post accurately with less manual data entry and paperwork handling by staff.
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Better reporting – Digital transactions create electronic records that are easier to audit and track.
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Environmental benefits – Reducing paper waste through paperless billing helps conserve resources and landfill space.
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Enhanced customer service – Customers who enroll in online bill pay tend to miss fewer payments thanks to notifications and auto-pay options. This results in fewer service disruptions.
It’s a win-win scenario. Customers enjoy the convenience and ease of online payments, while Gulfport Water reaps operational efficiencies. That’s why they highly encourage all account holders to make the switch today!
Frequently Asked Questions
Still have some questions about paying your bill online? Here are answers to some commonly asked questions:
How much do online payments cost?
There are no fees for paying by e-check from your bank account. Visa, MasterCard, American Express and Discover are accepted for credit/debit payments with a convenience fee that varies based on payment amount.
When will my online payment post to my account?
Payments made on weekdays before 4:00pm central time will post same day. Weekend and holiday payments will post the next business day.
Is the website secure?
Yes, all transactions and personal data submitted on the payment portal are encrypted and protected using advanced security measures.
What if I forget my password?
You can reset your password anytime through the “Forgot Password” link on the login page. A temp password will be emailed to you.
What if I’m having login issues or errors?
Contact customer support for assistance troubleshooting login problems, password resets, and error messages.
Can I still pay by phone or mail?
Yes, you can continue paying by phone or mailing in a check. However, online payments are highly encouraged for speed and convenience.
How do I enroll in auto-pay or paperless billing?
Log into your account and access the “My Profile” section. Here you can opt into recurring auto-pay and paperless billing options.
Paying your water utility bill is now a breeze thanks to Gulfport’s online payment portal. Avoid late fees, save time, and simplify your life by signing up for online bill pay today!
Welcome! We are here to help.
Welcome to the City of Gulfport Utility Billing Department! Payments are accepted online, by phone, EFT- Direct Debit, or in the office with cash, check, or credit card (there is a minimum fee of $2.50 or 3.75% service fee, whichever is greater). Payments can be mailed to a lock box processing center. However, no responsibility for late fees will be assumed if payment is received late. Both locations have an overnight drop box to drop a payment by check or money order only, along with your bill stub.
Additionally, customers are welcome to come in, call, or email any issues or concerns regarding their utility bills. Requests for bill adjustments, e-billing/direct debit authorization or cancellation requests, setting up new service, and disconnecting service may be submitted to the office, by email, or mailed in. New service and disconnect requests received in the office by 5 p.m. will be scheduled as early as the following business day. All TAP fees for new construction can be paid in either office.
All services are billed monthly and become delinquent after the due date. An 11% late fee is assessed on unpaid balances not received in the office and receipted by 5 pm on or before the due date printed on the bill.
If you have questions or concerns about water quality or sewage issues, please contact PUBLIC WORKS at 228-868-5740.
Rates & Billing Cycles
2024 Rates for Outside City Limits