How to Pay Your Dorchester County Water and Sewer Bill

Having access to clean, reliable water and sewer service is something most of us take for granted To keep these essential utilities running smoothly, it’s important for all customers to pay their water and sewer bills fully and on time each month

For residents and businesses in Dorchester County, South Carolina, here is a comprehensive guide on how to pay your monthly water and sewer bill using the various payment options available.

Overview of Dorchester County Water and Sewer

Dorchester County provides public water and sewer service to a large portion of residents and businesses throughout the county. The water division supplies clean drinking water to customers, while the sewer division handles wastewater treatment

Some key facts about the county’s water and sewer service

• Provides service to over 27,000 water customers and 23,000 sewer customers

• Operates multiple water treatment plants and wastewater facilities

• Monitors drinking water quality to meet all federal and state standards

• Reads meters and sends out monthly billing statements

• Offers customer service for billing questions and payment issues

• Provides 24/7 emergency response for water and sewer problems

Billing and Payment Options Overview

Water and sewer bills in Dorchester County are typically sent out monthly. Customers receive a combined statement with charges for both water and sewer service.

Payments are due by the due date printed on each monthly bill to avoid penalties. The county offers various payment options to conveniently pay your bill:

• Online payment via credit/debit card or eCheck
• Automatic bank draft
• Phone payment
• Mail-in payment
• Drop boxes at various locations
• In-person payment at the revenue collections office

Steps to Pay Your Bill Online

Paying online using your checking account or credit/debit card is one of the easiest ways to pay your Dorchester County water/sewer bill. Here are the steps:

Step 1: Set Up an Online Account

• Visit the county’s website and click on “Online Bill Pay”
• Select the option to set up a new account
• Enter your account number, email, phone number and other info
• Create a username and password

Step 2: Store Your Payment Method

• In your account, choose “My Payment Methods”
• Select to add a new payment method
• Enter your debit/credit card details or checking account info
• Choose whether to save this method for future use

Step 3: Schedule or Make a Payment

• From the account homepage, select “Make Payment”
• Choose the saved payment method you want to use
• Enter the payment amount and submit

You can set up automatic recurring payments or manually pay each month.

Step 4: Get Payment Confirmations

You’ll receive a payment confirmation number and email receipt every time you pay online. Your account will reflect paid payments and your new balance.

Paying by Phone

To pay your water/sewer bill over the phone using the automated payment system:

• Call 843-563-0070
• Select option #1 for bill inquiries and payments
• Enter your 10 digit account number
• Choose option #2 to make a payment by credit/debit card or eCheck
• Enter payment info and follow prompts to complete payment

A convenience fee applies to phone payments.

Paying by Mail

To pay your bill by mailing in a check or money order:

• Make the check or money order payable to Dorchester County
• Write your 10 digit account number clearly on the payment
• Mail to: Dorchester County Water & Sewer, PO Box 630, St. George, SC 29477

Allow 7-10 days for mailed payments to process.

Paying in Person

To pay your bill in person with cash, check or credit/debit card:

• Visit the Dorchester County Revenue Collections Office
• Provide your account number or bill stub
• Make payment to the clerk
• Get a printed receipt

The office is located at: 501 N. Parler Ave., St. George, SC 29477

Avoid Late Fees and Penalties

To avoid extra charges on your water and sewer bill:

• Pay your bill by the due date each month
• If paying by mail or drop box, allow 7-10 days for processing before the due date
• Set up automatic payments to ensure on-time payment every month
• Contact customer service if you’ll be late on a payment to avoid penalties

Review your monthly bills closely and contact the utility billing office with any questions. They can be reached at 843-563-0070.

Get Help Paying Your Bill

If you are struggling financially and unable to pay your water/sewer bill, contact Dorchester County as soon as possible. Some options that may available include:

• Payment arrangements – Set up a payment plan to pay your balance over time while still receiving service.

• Assistance programs – Dorchester County partners with groups like Lowcountry Food Bank, MEO, and more that may be able to provide bill payment assistance.

• Leak adjustment – You may be eligible for a usage and bill adjustment if you had a leak that caused high water usage.

Don’t let an unpaid bill result in service shut-off. Reach out quickly to discuss assistance options with customer service.

Use Efficient Practices to Reduce Your Bill

To keep your monthly water and sewer bills as low as possible, implement efficient practices like:

• Fix any leaky faucets, showerheads, toilets that waste water
• Run full loads in the dishwasher and washing machine
• Take shorter showers
• Turn off water when brushing teeth or washing hands
• Limit outdoor watering and use a smart irrigation controller
• Be mindful of what goes into drains to avoid sewer clogs

Making small daily changes can lead to significant savings over time. The county’s website also offers tips to use water wisely and lower your usage.

Paying your Dorchester County water and sewer bill doesn’t have to be a chore each month. By setting up an online account and automatic payments, you can manage your utility bills seamlessly. Use multiple payment options to your advantage any time you need to pay your bill.