How to Use Online Bill Pay at Billings Clinic

Managing medical bills can be a headache. Thankfully, Billings Clinic offers a convenient online bill pay system to view statements and make payments. Understanding how to use online bill pay can make handling healthcare expenses much easier.

Billings Clinic is the largest healthcare provider in Montana, serving patients across the state. They offer online bill pay through their PatientConnect portal so patients can access billing details and pay bills digitally.

This article will explain who can use Billings Clinic’s online bill pay how to set up an account available features, and tips for avoiding issues. Read on to learn the ins and outs of paying your Billings Clinic bill online.

Who Can Use Billings Clinic Online Bill Pay?

The online bill pay system is available for Billings Clinic patients who received care at these locations:

• Billings
• Bozeman
• Cody
• Miles City
• West Yellowstone

It can be used to pay bills for services provided on or after January 1, 2023.

Patients of Stillwater Billings Clinic, Billings Clinic Broadwater, and Billings Clinic Home Oxygen have separate online payment systems.

So if you visited Billings Clinic in one of the main cities after the start of 2023, you can use the PatientConnect online bill pay to manage that account.

How to Set Up an Online Bill Pay Account

Setting up online bill pay is quick and easy. Follow these simple steps:

1. Go to https://www.billingsclinic.com/patientconnect/online-bill-pay/

2. Click “Create an account”

3. Enter your encounter number, date of birth, and email address. Your encounter number is on statements you’ve received.

4. Check your email for a verification link and click it.

5. On the signup page, enter your name, account password, and phone number.

That’s it! After following these steps, you’ll have a PatientConnect account to access online bill pay.

Be sure to keep your username and password in a safe place. You’ll need them whenever you log in to manage your account and bills.

Features and Information Available

The Billings Clinic online bill pay system allows you to:

• View account balances
• See visit and transaction details
• Set up payment plans
• Make one-time payments
• View payment history
• Learn about prompt pay discounts
• Check financial assistance options
• Access billing statements

Having all of this financial information and tools in one place makes it easier to stay on top of your healthcare bills.

You can log in anytime to check your balance, see an itemized list of charges, make payments, set up a payment plan for large balances, and more. Online bill pay eliminates the need for paper statements and phone tag with billing staff.

Payment Options and Processing

When you make payments through Billings Clinic’s online bill pay system, you can use:

• Debit/credit card – Visa, Mastercard, Discover, American Express

• Checking/savings account

• Health savings account (HSA)

Payments made by 6pm Mountain Time each day are processed that same day. Payments on weekends or holidays are processed the next business day.

You’ll receive a confirmation email each time a payment is made. The amount will also display in your payment history on the portal.

Tips for Avoiding Online Bill Pay Issues

To prevent problems using Billings Clinic’s online bill pay, keep these tips in mind:

• Be sure to enter the correct encounter number when setting up your account – this links it to your bills.

• If you have an existing PatientConnect portal for medical records, make a separate account for bill pay.

• To avoid declined payments, check your account balance before making a payment.

• When entering card information, double check that it is accurate.

• Contact Billing if you don’t see a bill you expect or if a payment is missing from your history.

• If your payment doesn’t process, try a different card or bank account.

• If your account becomes locked from failed login attempts, call to have it reset.

• Update your account if you have a change in name, phone number, email, or mailing address.

Following these tips will help you avoid common hiccups that can occur when setting up and using online bill pay.

Get Assistance from Billings Clinic Billing

If any issues come up as you use Billings Clinic’s online bill pay system, don’t hesitate to reach out to the billing department for help.

You can contact them:

• By phone at 406-238-2250 or 800-332-7156

• In person at Billings Clinic

• By email at [email protected]

The billing team can answer questions, fix account problems, reset passwords, update your information, and troubleshoot payment issues. They want to ensure patients have an easy, seamless experience paying bills online.

Convenience of Paying Medical Bills Digitally

Billings Clinic’s online bill pay through PatientConnect provides a quick, easy way to manage healthcare expenses. Patients can view balances, see statements, make one-time payments, set up payment plans, and more all through a secure online portal.

Signing up is simple and just takes a few pieces of information. The system accepts various payment methods and processes them promptly. You can log in anytime to check balances, view history, and make payments.

While the occasional issue may come up, Billings Clinic’s helpful billing department is available to troubleshoot and fix any problems. Overall, online bill pay makes handling medical bills much less of a headache!