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Kaiser Permanente is one of the nation’s leading healthcare organizations, providing quality care to over 12 million members across 8 states and the District of Columbia. With many medical facilities across different regions, Kaiser Permanente’s hours of operation can vary depending on location. This article provides a comprehensive guide on Kaiser Permanente’s hours for their medical centers, urgent care clinics, pharmacies and more.
Overview of Kaiser Permanente
Kaiser Permanente first began in 1945 when industrualist Henry J. Kaiser collaborated with physician Sidney Garfield to provide healthcare for Kaiser’s construction workers on the Grand Coulee Dam project. Today, Kaiser Permanente has grown to become one of the largest not-for-profit healthcare organizations in the country. Some key facts about Kaiser Permanente:
- Operates in 8 states and Washington D.C.
- Has over 12 million health plan members
- Owns 39 hospitals and over 650 medical facilities
- Employs over 216,000 personnel including over 23,000 physicians
Kaiser Permanente provides a range of services from routine preventive care to critical care services. They have medical centers, urgent care clinics, pharmacies and many other facilities to serve members.
Kaiser Permanente Medical Center Hours
Kaiser Permanente’s medical centers provide a wide range of healthcare services from primary care to specialty care Most medical centers are open Monday to Friday from 8am to 5pm Some may close for lunch between 12pm to 1pm, Hours can vary by location so it’s best to confirm with your local medical center,
On weekends, hours are typically 9am to 5pm on Saturdays and closed on Sundays. However, some centers may be open 8am to 5pm on weekends.
For holidays hours are usually 9am to 5pm if open. Most medical centers are closed on
- New Year’s Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Christmas Day
Some may have limited hours on Christmas Eve and New Year’s Eve as well.
Kaiser Permanente Urgent Care Hours
Kaiser Permanente operates over 100 urgent care centers across its regions. Most are open 7 days a week from 8am to 8pm including weekends and holidays. However, hours can vary by location.
Some urgent care centers may be open from 9am to 9pm or have different weekday and weekend hours. It’s recommended to check with your local center for their specific hours before visiting.
Kaiser Permanente Pharmacy Hours
Kaiser Permanente pharmacies are located at many of their medical facilities. Pharmacy hours typically follow the center’s general hours.
On weekdays, pharmacies are usually open 8am to 6pm. Weekend hours are around 9am to 5pm on Saturdays and Sundays. Hours are reduced on holidays or closed depending on location.
24-hour pharmacy access is available in certain regions as well. Members can call anytime to speak with a pharmacist regarding prescriptions, over-the-counter medications and general health questions.
Contacting Kaiser Permanente
If you need help finding a doctor, making an appointment or have any questions, Kaiser Permanente provides several options:
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Call the appointment center: Call 1-833-KP4CARE to speak with a representative who can assist with scheduling appointments and finding doctors.
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Visit your local facility: Go to your nearest Kaiser center during business hours for in-person help.
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Online chat: Chat with a Kaiser representative online during business hours for assistance.
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Access your account online: Log into your account on the Kaiser website or mobile app to find doctors, schedule appointments and more.
Checking the specific hours for your local Kaiser Permanente facility helps ensure you can access care when needed. With numerous medical centers, urgent cares and pharmacies across different regions, hours may vary by location. Be sure to confirm the hours prior to visiting and use the available options to contact Kaiser for any help.
FAQ
Why are doctors leaving Kaiser?
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Burnout and High Workload:Physicians, like many healthcare professionals, are facing burnout due to demanding workloads, long hours, and a shortage of healthcare workers.
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Lack of Autonomy:Some doctors find the Kaiser system’s structure and protocols limit their ability to practice medicine independently and make decisions based on their clinical judgment.
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Low Pay:While salaries can vary, some doctors feel underpaid, especially in regions with a high cost of living, and struggle to make ends meet.
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The Kaiser Model:The prepaid nature of Kaiser’s model can create financial disincentives for providing comprehensive care, as there’s less incentive to perform additional tests or procedures.
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In some areas, physicians are organizing to address concerns about working conditions and compensation, leading to unionization efforts.
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Kaiser’s policy of forcing patients with medical malpractice claims into arbitration has also contributed to a negative reputation.
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Some patients have voiced concerns about the quality of care and communication at Kaiser, leading to doctors leaving or patients seeking care elsewhere.
Is Kaiser customer service open on weekends?
Kaiser Permanente Medicare Member Services
Open 7 days a week from 8 a.m. to 8 p.m.
How many vacation days do Kaiser employees get?
Kaiser starts you off with 2 weeks PTO that you accrue for the first year. I have 11.5 years and get 5 weeks PTO. You can accrue up to 500 hours only. Vacation hours do roll over to the next year.
What are visiting hours for Kaiser San Jose?
Visiting hours are 8 a.m. to 8 p.m. Two (2) visitors other than the main support person and siblings of the baby are allowed at a time. Visitors under age 14 will be restricted to siblings and must be accompanied by an adult. Only one (1) support person may spend the night.
What are the hours of operation at Kaiser Health Plan?
Laboratory hours: Monday through Friday, 8:30 a.m. to 5:30 p.m. Pharmacy hours: Monday through Friday, 8 a.m. to 6:30 p.m., Saturday, 9 a.m. to 1 p.m. No emergency services on site Call 800-777-7904 (TTY 711) anytime for care guidance or to schedule an appointment. © 2025 Kaiser Foundation Health Plan, Inc. All rights reserved. Your Privacy Choices
How do I contact Kaiser Permanente?
Call 800-777-7904 (TTY 711) anytime for care guidance or to schedule an appointment. © 2025 Kaiser Foundation Health Plan, Inc. All rights reserved. Your Privacy Choices Content on Kaiser Permanente Insider is managed by Kaiser Permanente of the Mid-Atlantic States. Website produced by Mulitmedia Communications Northern California.
What are the Medical Center hours?
Medical center hours: Monday through Friday, 8:30 a.m. to 5:30 p.m. Saturday and Sunday, closed Hours may vary by department Laboratory hours: Monday through Friday, 8:30 a.m. to 5:30 p.m. Pharmacy hours: Monday through Friday, 8 a.m. to 6:30 p.m., Saturday, 9 a.m. to 1 p.m. No emergency services on site
How do I start my care in a new Kaiser Permanente region?
Start your care in a new Kaiser Permanente region by creating your MRN, and easily switch between your kp.org accounts. Learn about Care Away From Home Explore guides, directories, and forms related to Kaiser Permanente membership and plans. Review forms and publications
Why should you choose Kaiser Permanente?
At Kaiser Permanente, everything works together for one very important cause. You. Our doctors, hospitals, and health plans are all connected — collaborating seamlessly across specialties so you can stay at your best. You get convenient access to care that fits your life.
How do I get help after a death at Kaiser Permanente?
Find after-death resources and care Get troubleshooting tips for video visits, the Kaiser Permanente app, and kp.org issues. Or get support by phone for remote monitoring devices and online physical therapy. Technical support for virtual care Troubleshoot website and app issues