As a Key Bank customer, it’s important to know when your local branches and ATMs are open for business. Having access to banking services when you need them is key to managing your finances smoothly. In this comprehensive guide, we’ll cover everything you need to know about Key Bank’s hours of operation
Overview of Key Bank
Key Bank is a regional bank based in Cleveland, Ohio With over $170 billion in assets, it serves customers across the United States in retail banking, commercial banking, investment services, and more Key Bank has over 1000 branch locations primarily in the Northeast, Midwest, and Northwest regions.
Key Bank Regular Hours
The standard hours for most Key Bank branches are:
- Monday to Friday: 9:00am to 5:00pm local time
- Saturdays and Sundays: Closed
Some locations may have extended hours or offer weekend services. It’s always best to check with your local branch for specifics.
Key Bank Drive-Thru and ATM Hours
Many Key Bank branches have drive-thru services and ATMs on-site:
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Drive-thru hours: Typically the same as lobby hours at each branch. Some have extended evening and weekend hours.
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ATM hours: ATMs are usually available 24/7 for self-service banking. However, deposit cut-off times apply.
You can use Key Bank’s branch locator to find drive-thru and ATM locations near you.
Key Bank Holiday Hours
Key Bank branches are closed for the following major holidays:
- New Year’s Day
- Martin Luther King Jr. Day
- Presidents’ Day
- Memorial Day
- Independence Day
- Labor Day
- Columbus Day
- Veterans Day
- Thanksgiving Day
- Christmas Day
ATMs remain available for self-service transactions. If a holiday falls on a Sunday, branches will observe the holiday on the following Monday.
Key Bank Late Night Hours
While regular branches close by 5:00pm on weekdays, Key Bank offers extended hours at many locations. Late night hours vary, but some branches are open as late as 8:00pm on weeknights.
Saturday hours are also available at certain locations. Use the branch locator to find branches with late and weekend hours near you.
Contacting Key Bank
If you need to reach Key Bank for any reason, here are some helpful contact methods:
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By phone: 1-800-539-2968 for general customer service. Your local branch phone number can be found using the locator.
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By email: Use the online customer feedback form
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By mail: KeyBank, Corporate Headquarters, 127 Public Square, Cleveland, OH 44114
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Social media: @KeyBank on Facebook, Twitter, LinkedIn
Tips for Banking During Key Bank Hours
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Check online or call ahead to confirm your branch’s hours before visiting. Hours can change due to holidays, inclement weather, and other unexpected situations.
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Arrive prepared with all documents needed to complete your banking transaction. This saves time spent gathering information.
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Opt for the drive-thru to quickly deposit checks, make withdrawals, etc if you’re short on time.
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Enroll in online/mobile banking to access your accounts and make transactions outside of regular hours.
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Set up account alerts to stay on top of your balances and transaction activity.
Understanding Key Bank’s hours and availability helps you plan your visits accordingly. Follow this guide to take advantage of their services during openings that fit your schedule.
FAQ
Is Saturday a business day for KeyBank?
Check deposits made through the KeyBank mobile app. Remaining balances from checks deposited the prior day. A business day is Monday – Friday, not including holidays.
Is KeyBank a good bank to bank with?
KeyBank has an average rating of 2.2 from 132 reviews. The rating indicates that most customers are generally dissatisfied.
What bank did KeyBank merge with?
Society National Bank and KeyBank merger (1994)
Does KeyBank deposit money on Saturdays?
Same-day availability: Direct deposits of electronic payments, such as Social Security benefits and payroll direct deposits are available on the business day (excluding weekends and legal holidays) that the funds are due to you.
What time does KeyBank open & close?
KeyBank hours vary by branch, and you can use the branch locator on the KeyBank website to determine hours for your preferred location. Many open at 9 a.m. and close at 4 p.m. or 5 p.m., Monday through Friday. Some branches also have Saturday hours from 9 a.m. to 12 p.m. Some KeyBank branches require an appointment for an in-lobby visit.
Are KeyBank branches open or closed on holidays?
Talk to a Branch Manager in your neighborhood. Schedule an appointment now View the KeyBank branch holiday schedule online now. KeyBank branches are closed in observance of certain holidays throughout the year.
How do I schedule a KeyBank holiday?
You can schedule one on the KeyBank website or by calling the KeyBank Customer Service Center. Here are KeyBank’s typical hours. For those who are looking ahead to next year, KeyBank observes the federal holiday schedule and closes its branches on federally-recognized holidays, but there are a few exceptions.
What if my KeyBank account access is restricted?
KeyBank may lock your ability to log in to your account online or on the mobile app if the wrong username and password are entered too many times. If your KeyBank account access is restricted, you can visit the KeyBank website and follow a few prompts to regain access or get customer service help.