How to Pay Your BCBSM Bill Online – A Step-by-Step Guide

Paying your Blue Cross Blue Shield of Michigan (BCBSM) bill online is a quick and easy way to stay on top of your payments Whether you have individual, family, Medicare or employer-based coverage, you can take care of your premium dues digitally in just minutes This comprehensive guide will walk you through the various options BCBSM offers for online payments and account management.

Overview of BCBSM Online Bill Pay

BCBSM provides policyholders with several convenient online payment methods including

• One-time payments via the BCBSM website
• Recurring auto-pay enrollment
• Pay by phone through automated system or agent
• Integration with bank bill pay services
• Pay via BCBSM mobile app

Key things to know about BCBSM’s online payment system:

• Available for all coverage types: Individual, Family, Medicare, Group
• Make one-time payments or set up recurring auto-pay
• Accepts credit card, debit card, checking account
• Payment history visible in your account
• Schedule future-dated payments
• No fee for online or automated phone payments

Step 1: Register for Online BCBSM Account

If you don’t already have one, you’ll first need to register for an online BCBSM account:

1. Go to bcbsm.com and click “Login” in top right corner.
2. Click “Register Now” below the login fields.
3. Enter your BCBSM ID number, ZIP code and date of birth.
4. Create username and password and fill out registration form.
5. Agree to the terms of use and privacy policy.
6. Verify your email address to complete registration.

Once your account is created, you can sign in anytime to manage billing and payments.

Step 2: Check Your BCBSM Account Balance

After logging into your BCBSM account online or in the mobile app, you can view your account balance:

1. Go to the “Billing” section.
2. Select the policy you want to pay if you have multiple.
3. Review the balance, recent payments, upcoming auto-pay date if enrolled, and total amount due.
4. Click “View Bill” for detailed statement.

Having your balance amount allows you to proceed with payment.

Step 3: Add a Payment Method

BCBSM gives you different ways to pay online:

• Credit/Debit Card – Visa, Mastercard, American Express, Discover
• Bank Account – Checking or savings account
• Auto-Pay – Recurring automatic payments

To add a payment method:

1. Go to “Payment Methods” under your profile.
2. Choose “Add Card” or “Add Bank Account”.
3. Enter your card or bank details and nickname.
4. Click “Save” when finished.

Saved methods will be available for future payments.

Step 4: Make a One-Time Payment

Follow these steps to make a one-time premium payment:

1. Go to “Pay Now” from the billing page.
2. Enter the payment amount you wish to pay.
3. Select a payment method from your saved options.
4. Review the details and click “Submit Payment”.

The website will confirm when your payment is processed successfully.

Step 5: Enroll in Recurring Auto-Pay

For convenience, you can enroll in automatic payments through BCBSM:

To setup recurring auto-pay:

1. From the billing page, select “Manage Auto Pay”.
2. Toggle auto-pay to “On” and choose date and payment method.
3. Review the confirmation and click “Confirm”.

Your premiums will now be paid automatically each month.

Step 6: Check Your Payment History

You have access to your past payment history through your BCBSM account online or mobile app.

To view previous transactions:

1. Go to “Payment History” under the billing section.
2. Filter by date range or policy as needed.
3. Click any transaction to see the payment details and receipt.

This allows you to easily verify premiums you’ve paid.

Key Benefits of Paying Online

Paying your BCBSM bill electronically provides many advantages:

• Convenient – Pay anytime 24/7
• Fast – Payments process instantly
• Organized – Payment history and receipts in one place
• Automatic – Set up recurring auto-pay
• Secure – BCBSM uses encryption and security measures
• No Fees – Free to pay online or through automated phone

For the optimal billing experience, enroll in auto-pay through your BCBSM account.

Troubleshooting BCBSM Online Payments

While paying online is typically easy, here are some tips for fixing potential issues:

• Double check your member ID number entered correctly
• Try a different web browser or clear cache
• Disable any ad blockers temporarily
• Update expired/invalid payment method
• Reset password if logged out during payment
• Contact BCBSM support for payment errors

Most problems can be quickly resolved on your own online. But BCBSM also has customer service available if you need assistance with billing or payment.

BCBSM Billing and Account FAQs

Beyond just making payments, BCBSM offers various billing programs, account management options and ways to save. Here are answers to some frequently asked questions:

What are my payment plan options?

BCBSM offers monthly, quarterly, semi-annual or annual premium payment plans.

How do I check claim status?

Login to your account and go to “Claims” to check status and details on medical and pharmacy claims.

Can I change my payment or billing address?

Yes, login to your account and update your payment method or profile details anytime.

How do I set up paperless billing?

Go paperless by switching your settings to receive an email bill monthly instead of mailed.

For more billing and account help, visit the BCBSM Support Site.

In Summary

• BCBSM offers many options to securely pay your bill online
• Register for an account to get started
• Check your balance and make one-time payments
• Enroll in auto-pay for easy recurring payments
• Payment history and receipts available online
• Customer service available if any help needed
• Paying online with BCBSM is fast, convenient and free

Follow this guide for a smooth billing and payment process. Sign up for recurring auto-pay to simplify paying your BCBSM premiums each month.