Living and owning property in Banning comes with the responsibility of paying city utility bills and fees The City of Banning offers residents and businesses multiple convenient payment options to take care of bills for services like electric, water, sewer and solid waste This article explains the various ways to pay your Banning city bill online, by phone, mail or in person.
Overview of Banning City Bill Payments
Common city bills that Banning Utility Billing handles include
- Electric utility charges based on kilowatt-hour usage
- Water and sewer fees based on gallons used
- Solid waste/recycling collection service rates
- Municipal taxes and service fees
- Penalties for late payments or other violations
Bills are issued monthly and reflect meter readings and fixed service rates, Payment is due within 20 days of the statement date to avoid late penalties, Accounts past due 30 days or more may face service disconnection So it’s essential to pay Banning city bills on time
The Utility Billing department manages account setup, billing and payment processing. Contact them at 951-922-3185 or [email protected] for any questions about your city bills.
Paying Your Bill Online
The fastest and most convenient payment method for most Banning utility customers is paying online through the city’s new payment portal. You can pay by credit/debit card or e-check anytime. Here’s how online bill pay works:
- Go to the Utility Billing page at www.ci.banning.ca.us
- Click “Pay Your Bill” and enter your account number
- Select a payment method and submit your details
- Receive instant payment confirmation
A transaction fee of 2.95% (minimum $2.95) applies to online credit/debit card payments. E-check payments have a $1.95 flat fee. But the ease of paying online makes it worth it.
Paying Your Bill by Phone
You can pay Banning city bills over the phone by calling 951-922-3185 during regular Utility Billing hours (M-F 8am-5pm). Have your account number, amount due and payment details ready. Fees apply to card payments.
This is a good option if you need to discuss your account with a customer service rep before making a payment. But phone wait times can be longer on due date weeks.
Paying Your Bill by Mail
To pay by mail without fees, send a personal check or money order to:
City of Banning Utility Billing
PO Box 998
Banning, CA 92220
Write your account number on the payment to ensure proper crediting. Allow 5-7 business days for mailed payments to post to your account.
Paying Your Bill in Person
You can pay city bills in person at Banning City Hall located at 99 E Ramsey St. The Utility Billing counter accepts cash, checks, money orders or card payments Monday-Friday 8am-5pm.
Visiting the office lets you talk through any billing issues with staff. But you may encounter wait times on busy due date weeks. Credit/debit card fees still apply.
Setting Up Auto-Pay
For hassle-free bill payment, Banning utility customers can enroll in auto-pay which automatically deducts the amount due from your bank account on the due date. To start:
- Download the auto-pay application from the Utility Billing page
- Complete the application with your account and payment details
- Attach a voided check and submit
Notify the city immediately if your banking information changes so payments aren’t interrupted.
Assistance for Struggling Customers
If you’re having difficulty paying your Banning city bills on time, contact Utility Billing as soon as possible to ask about possible payment plan options or assistance programs. Don’t let bills pile up and risk shut-offs before seeking help.
Online, phone, mail and auto-pay offer Banning residents and businesses convenient ways to pay city utility bills and avoid late fees. Reach out to Utility Billing if you need help with payments. Keeping your account current assists the city in providing reliable electric, water, sewer and waste services.
Utility Billing Update!
How secure is city of banning’s payment portal?
City of Banning’s payment portal uses the highest standards in Internet security. Account information displayed within the payment portal is truncated to protect confidential data. Any information retained is not shared with third parties. Is my credit card and checking account information safe when I pay online? Absolutely.
How do I contact the city of banning utility billing department?
If you have any questions about how to pay for trash service, call the City of Banning’s Utility Billing Department at (951) 922-3185. 7. How long does it take for online payments to post to my City of Banning utility account?.
Does the city of banning offer payment arrangements?
The City of Banning does not offer payment arrangements. Each customer is given a 10-day grace period after the due date on the bill. Once the grace period expires, an account will follow the normal delinquency processing. After the 10th day, a delinquency notice will be mailed out.
How do I contact the city of banning Finance Division?
Please call Customer Service at 951-922-3185 if you need assistance. The Customer Service branch of the City of Banning’s Finance Division is in charge of setting up, disconnecting, and billing for water, electricity, and gas services. Easy to use automated payment features are available to assist with timely payments.
How do I make a city bill payment?
You will need your new utility account number to pay your City bills or sign up for the new online system. Please call Customer Service at 951-922-3185 if you need assistance. The Customer Service branch of the City of Banning’s Finance Division is in charge of setting up, disconnecting, and billing for water, electricity, and gas services.
How long does it take to receive a city of banning payment?
Payments made through the City of Banning website post immediately. Payments made through a customer’s online banking are mailed by the bank in the form of a check. It takes approximately 7-10 days for online banking checks to be received. 8. How do I reconnect my service once it has been turned off for nonpayment?.