How to Pay Your Dunedin Utility Bill Online, by Phone, or In-Person

Paying your City of Dunedin utility bill for water sewer, trash stormwater and other services is easy and convenient through the available online, phone, mobile and in-person payment options. This guide outlines the various methods Dunedin utility customers can use to pay their bill on time each month.

Online Bill Payment

The fastest and most convenient way to pay your Dunedin utility bill is online through the city’s website. Simply go to www.dunedingov.com and click on “Utility Billing” under City Services.

You can then login to your account anytime to view your latest bill account history, and make a payment by credit card debit card or electronic check.

Key benefits of paying online include:

• Pay anytime, anywhere in just minutes
• Access billing and payment history
• Set up recurring autopay
• Receive paperless billing
• Avoid late fees by paying on due date

With quick payment processing and account management, paying your Dunedin utility bill online is the ideal option.

Mobile Payments

In addition to the website, the City of Dunedin offers a free mobile app for iOS and Android devices. The “Dunedin Connect” app allows you to easily pay bills, submit service requests, get alerts and more.

Download the app for free and log in with your utility account number. You can then make quick bill payments by credit/debit card or e-check right from your smartphone.

The mobile app brings convenience, letting you pay your Dunedin utility bill on-the-go anywhere.

Pay by Phone

Dunedin utility customers can also pay their bill conveniently by phone. Just call the city’s payment processor Paymentus at 1-888-288-1862. The automated payment line is available 24/7.

After entering your account number, you can make a payment by credit card, debit card or electronic check. Phone payments post to your account right away.

Benefits of paying by phone include:

• Available anytime
• Takes just a few minutes
• Payment confirmation provided
• Avoid late fees by paying on due date

To speak with an agent, call Dunedin Utility Billing at 727-298-3024, Monday-Friday 7am-6pm.

Mail-In Payment

Customers who prefer to pay their utility bill by check or money order can do so by mailing in a payment.

Simply detach the payment stub from your paper bill and enclose it with your check or money order payable to “City of Dunedin”. Use the return envelope provided or mail to:

City of Dunedin
Utility Billing Department
P.O. Box 9286
Bradenton, FL 34206

Allow 7-10 days for delivery to ensure your mailed payment is received before the due date. Keep the top portion of your bill as a receipt.

Pay In-Person

To make an in-person utility bill payment, customers can visit the Dunedin City Hall office at:

Dunedin City Hall
737 Louden Ave.
Dunedin, FL 34698

In-person payments are accepted weekdays at the cashier desk by cash, check, money order or credit/debit card. City Hall is open 7am-6pm Monday-Friday.

A secure payment drop box is also available outside City Hall near the parking lot for check/money order payments made after hours.

Payment Kiosks

For quick bill payment on-the-go, the City of Dunedin offers convenient contactless payment kiosks 24/7 at multiple locations including:

• City Hall
• The Dunedin Public Library
• The Dunedin History Museum

The self-service kiosks allow customers to easily pay their utility bill by credit/debit card or cash without having to visit City Hall during business hours.

Auto Pay

For automated payments, Dunedin utility customers can enroll in auto pay through their online account portal. This authorizes recurring monthly withdrawals from your bank account to pay your bill on the due date.

Benefits of auto pay include:

• Go paperless
• Payments made automatically
• Avoid late fees
• Save time and hassle

You control the payment date and amount. Bank account information is secure. Set it up and let auto pay handle your utility bill each month.

Prepaid Billing

As an alternative to postpaid billing, the City of Dunedin offers prepaid billing plans for utilities. With prepaid billing, you pay money into your account upfront, then it’s drawn down as you use services.

Benefits of prepaid utility billing:

• Deposit funds in advance
• Pay only for what you use
• No surprise bills
• Monitor real-time balance
• Avoid late fees and disconnection

You’ll get notifications when your prepaid balance runs low to add more money. Prepaid billing provides greater visibility and control over utility costs.

Payment Assistance

If you’re having trouble paying your Dunedin utility bill, customer assistance programs are available including:

• Payment arrangements – Spread balance over time
• Balance forgiveness – Waive fees
• Discounts – Reduced rates for qualifying households
• Due date extensions – Avoid late penalties

Contact Dunedin Utility Billing immediately if unable to pay your bill to discuss options before service is impacted. Proactive account management can prevent disruption.

Avoid Late Fees

To avoid frustrating late fees on your utility bill, Dunedin customers can:

• Sign up for due date reminders
• Pay a few days early each month
• Set up auto pay for on-time payment
• Monitor usage through paperless billing and the app
• Contact Utility Billing at first sign of financial problems to arrange payment

Staying on top of your account with early payments and online tools will help you avoid late penalties that create additional hardships.

Dunedin Utility Bill Payment Options

Paying your Dunedin utility bill is quick and easy through these flexible payment options:

• Online – Fast and convenient through city website
• Mobile App – Download to pay from your smartphone
• Phone – Call anytime to pay by card or electronic check
• Mail – Detach and return payment stub with check
• In-Person – Visit City Hall or use a payment kiosk
• Auto Pay – Set up automatic recurring payments
• Prepaid Billing – Deposit funds upfront instead of monthly bills

Check your payment history and account details through the online portal or mobile app. Go paperless and set payment reminders. Switch to auto pay or prepaid billing for efficiency.

Keeping your City of Dunedin utility account current through timely online, phone or in-person payments will prevent service disruptions. Pay early and use the convenient options available to all Dunedin utility customers.