Living in the city of Gastonia North Carolina comes with many perks – great parks, community events responsive services and more. But being an active city resident also means paying your monthly utility bill for water, sewer, sanitation, and other services. The City of Gastonia offers residents multiple options to pay utility bills conveniently. Read on to learn the smartest ways to pay your City of Gastonia utility bill.
Overview of City of Gastonia Utility Billing
The City of Gastonia provides the following utility services to residents:
- Water and sewer
- Waste collection and recycling
- Stormwater management
- Electric (Two Rivers Utilities)
The city consolidates these services into one monthly utility bill sent to your home. Payment is due by the listed due date to avoid late fees or service disruption Now let’s explore the payment options available to City of Gastonia utility customers.
Top Ways to Pay Your City of Gastonia Utility Bill
The City of Gastonia offers residents multiple no-fee and low-cost ways to pay utility bills Choose the payment method that best matches your needs and schedule
No-Fee Payment Options
- Automatic bank draft
- Mail-in check or money order
- 24-hour drop box
- Cash payments at kiosks
Low-Cost Convenience Options
- Online through the city website
- By phone
- In person at Ace Cash Express
Other Details
- Receive paperless e-bills for added convenience
- Avoid late fees by paying on time
- Set up reminders through the city’s notification system
Let’s break down the specifics of paying your City of Gastonia utility bill both online and through traditional methods.
Pay Online Through the City Website
For fast, secure bill payment 24/7, the City of Gastonia allows residents to pay utility bills online through their website. Here’s how it works:
- Visit www.gastonianc.gov and click “Pay Utility Bill Online”
- Enter your 8-digit account number and billing zip code
- Select payment amount and submit debit/credit card or e-check info
- Payment processes immediately – view confirmation
Paying online allows you to knock out your utility bill any time of day or night within minutes. Going paperless through e-billing adds further convenience.
Use the City’s No-Fee Payment Methods
If you prefer not to pay online, the City of Gastonia offers several no-cost ways to pay your utility bill:
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Automatic bank draft – Set up recurring automatic payments from your bank account each month. Just complete the city’s bank draft form to enroll.
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Mail – Send your check or money order to the payment address printed on your bill stub.
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24-hour drop boxes – Deposit your payment check or money order in drop boxes located around the city.
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Cash payments – Visit kiosks located at certain grocery stores to pay your utility bill in cash.
These options allow you to pay on your schedule without any convenience fees. Just be sure to pay before the due date to avoid late charges.
Pay by Phone or In Person
In addition to the no-fee methods, the City of Gastonia offers phone and in-person payment options for a small convenience fee:
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By phone – Call the city’s toll-free automated payment line anytime and pay via Mastercard, Visa, Discover, or e-check.
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In person – Take your payment to Ace Cash Express and pay your bill face-to-face.
The convenience fee is only a few dollars, making these viable options for anyone not wanting to pay online.
Avoid Late Fees and Service Disruption
To prevent penalties and keep your utilities flowing, be sure to pay your City of Gastonia bill in full by the stated due date each month. Mark your calendar with reminders and select a payment method that fits your schedule. Reach out to the city’s utility customer service team with any billing questions. Keeping up with your utility payments is a small price to pay for the convenience of Gastonia’s services.
City of Gastonia Bill Payment Kiosk Upgrades
How can I pay my City of Gastonia utility bill?
To pay your City of Gastonia utility bill, send the form for an automatic bank draft to our Customer Service department. You can also put your payment in the blue window envelope that comes with your monthly utility bill and mail it.
What information can I access with my city of Gastonia account number?
Using your City of Gastonia account number or your Social Security Number and address, you can quickly find out how much is owed, how much has been paid, when the bill is due, and when it is disconnected. You can also check to see if there are any open reconnect orders for your area, make payments or payment arrangements, or talk to a Customer Service Representative.
How do I pay my utility bill in Gastonia & two rivers?
City of Gastonia and Two Rivers Utilities customers have several options available for paying their monthly utility bill. Automatic Bank Draft: For no extra charge, you can pay your monthly utility bills automatically through the City’s program. This will save you time and money.
How do I make a payment in Gastonia?
As an added bonus, there is a link on the home page of the City of Gastonia’s website, www. gastonianc. gov. Here you will find all the information you need to make your payment. Please note that payments made after 5:00pm, on weekends or holidays, will be posted the next business day.
What is the cost to pay a bill in Gastonia?
The fee for paying a bill in Gastonia is in increments of $1. 95, increasing at each multiple of $400. You can use a debit card, credit card, or bank account to pay your bill online, every day of the week, 24 hours a day. There is an easy-to-find link to pay your bill on the home page of the City of Gastonia’s website, www. cityofgastonia. com.
What can I do with a city of Gastonia web portal account?
With an account you will be able to do more with the City of Gastonia Web Portal. This includes faster entry of information, and access to options not available to anonymous users. Forgot your password? If you do not have an account, please click on Register to create one.