Living in West Palm Beach, I get my water service from the city’s public utilities department. Paying my water bill on time each month used to be kind of a hassle until I learned about all the convenient payment options.
In this article, I’ll walk through the different ways you can pay your City of West Palm Beach water bill quickly and easily. Whether you prefer online, by phone, by mail or in person, the city’s got you covered!
Pay Online for Fastest Processing
The absolute easiest way to pay your West Palm Beach water bill is online through the city’s website Just go to wpb,org/departments/public-utilities/billing-payments and click on “Pay Online”
You’ll need to enter your account number and zip code to log in The online payment system accepts Visa, Mastercard, Discover, American Express, and electronic checks There’s a small convenience fee for using a credit card.
I like paying online because it processes instantly and I get a confirmation email with my payment details. I never have to worry about a lost check or late fees if I pay online before the due date.
Pay By Phone in Just Minutes
If you prefer paying your West Palm Beach water bill over the phone, call (561) 822-1300 and follow the prompts.
You’ll need to enter your account number, house number, and zip code. The automated system takes credit cards, checking accounts, and saves your info for next time.
Paying by phone only takes a few minutes. I save this method for months when I’ve misplaced my water bill.
Mail In Your Payment
To pay your city water bill by mail, send your check or money order to:
City of West Palm Beach
P.O. Box 30000
Tampa, FL 33630-3000
Be sure to write your account number on the check so it gets credited properly. Allow 7-10 days for mailed payments to process. I don’t recommend mailing cash – use one of the other options instead.
Pay In Person at City Hall
You can pay your West Palm Beach water bill in person at City Hall located at 401 Clematis St.
Head to the lobby on the 1st floor and get in line to pay at the cashier’s window. They accept cash, checks, credit and debit cards.
City Hall is open Monday-Friday from 7:30am-5pm for in-person payments. This method requires taking time to drive downtown and wait in line, so I only use it as a last resort if I’ve missed the due date.
Sign Up for Paperless Billing
To make paying your water bill even more convenient, sign up to receive paperless billing when you log into the online payment portal.
With e-billing, you’ll get an email when your new bill is ready to view. You can log in anytime to see your balance and due date. Then just pay with a few clicks when it’s time!
Going paperless saves trees, ensures you never miss a bill, and makes the whole process greener. I highly recommend it!
Avoid Late Fees and Service Disruption
One final note – be sure to pay your City of West Palm Beach water bill before the due date listed to avoid late fees. The city will also disconnect your water service if your account becomes delinquent.
Setting a monthly reminder on your calendar can help prevent you from forgetting. And signing up for paperless billing and autopay takes the hassle out of staying current.
Pay online, by phone, by mail or in person – just be sure to pay on time! The city offers plenty of painless ways to take care of your water bill each month.
Convenient Payment Options for West Palm Beach Utilities Customers
No matter your preference, the City of West Palm Beach offers easy ways for customers to pay water and sewer bills. Paying online is quickest and saves paper, but phone, mail and in-person payments work too.
Sign up for paperless billing and auto-pay if you want maximum convenience. Just don’t miss that due date – or you’ll face late fees! Stay current on your account and you’ll enjoy clear sailing with West Palm Beach public utilities.
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How do I pay my water bill in West Palm Beach?
Instead, please contact the billing office at (561) 822-1300 for more information. Payment can be made in person at City Hall, 401 Clematis Street, Lobby (1st Floor), West Palm Beach, FL 33401. Bills can also be paid automatically, online, over the phone, by mail, or in person.
What does the city of West Palm Beach Public Utilities Department do?
It is the goal of the City of West Palm Beach’s Public Utilities Department to provide water, sewer, and storm water services that are quick, reliable, and affordable. Protecting our water resources and preventing pollution is an important part of this mission.
How do I pay online at pbcwater?
Pay online with a credit or debit card at pbcwater. com. Just click Access Your Online Account. We accept MasterCard, Visa, Discover and, beginning Monday, July 2, 2018, American Express.
Should you flush a toilet in West Palm Beach?
The City of West Palm Beach’s Department of Public Utilities wants to remind everyone that only toilet paper and liquids should be flushed down the toilet or any other type of wastewater system. Flushable wipes don’t dissolve in water, cause clogs and damage wastewater systems costing taxpayers thousands of dollars.
Does West Palm Beach have a identify theft program?
The Public Utilities Department of the City of West Palm Beach started an Identify Theft Program in 2011 in line with the Federal Trade Commission’s Red Flags Rule. This rule implements Section 114 of the Fair and Accurate Credit Transactions Act of 2003 (16 CFR § 681. 2. ).