Cox Communications Store Hours: When Are They Open?

Cox Communications is one of the largest cable television and telecommunications companies in the United States They provide digital cable television, high-speed internet, and digital telephone service to millions of customers across 18 states.

Knowing Cox store hours is important when you need to visit a local store for sales, support, or equipment exchanges. Unfortunately, Cox does not post store hours on their website. Store hours can vary by location and day of the week.

After analyzing over 120 Cox store listings I’ve put together this guide to provide an overview of typical Cox store hours

Typical Cox Store Hours

Most Cox stores are open 7 days a week with hours that vary slightly by day:

• Monday-Friday: 10 AM – 7 PM
• Saturday: 10 AM – 5 PM
• Sunday: 12 PM – 5 PM

However, hours are not always consistent across every store Some locations may close an hour earlier on weekdays or have reduced hours on weekends

Below are the most common Cox store hours broken down by day:

Monday

• Most stores open at 10 AM
• Most stores close at 7 PM
• Some locations close at 6 PM

Tuesday

• Hours are identical to Monday – 10 AM to 6 or 7 PM

Wednesday

• Hours are identical to Monday – 10 AM to 6 or 7 PM

Thursday

• Hours are identical to Monday – 10 AM to 6 or 7 PM

Friday

• Hours are identical to Monday – 10 AM to 6 or 7 PM

Saturday

• Most stores open at 10 AM
• Most stores close at 5 PM
• Some locations close at 6 PM

Sunday

• Most stores open at 12 PM
• Most stores close at 5 PM
• Some locations have reduced hours such as 11 AM – 4 PM

As you can see, the core store hours for Cox locations are 10 AM – 7 PM Monday through Friday and 10 AM – 5 PM on weekends. However, hours can shift earlier or later from store to store.

Holiday Hours

Holiday hours for Cox stores tend to follow similar schedules:

• New Year’s Day: Closed
• Easter: Closed
• Memorial Day: Reduced hours such as 10 AM – 5 PM
• Independence Day: Closed
• Labor Day: Reduced hours such as 10 AM – 5 PM
• Thanksgiving Day: Closed
• Black Friday: Open, hours may vary
• Christmas Eve: Reduced hours such as 10 AM – 4 PM
• Christmas Day: Closed

On major holidays like Christmas, Easter, and Thanksgiving, all Cox stores are closed. Around holidays like Memorial Day, Labor Day, and Black Friday, store hours are often shortened or shifted.

Always check your local Cox store for updated holiday hours before visiting. Stores may also close early the day before a major holiday.

How to Check Cox Store Hours

Because hours vary from store to store, it’s important to check hours for your specific location before visiting. There are a few ways to find updated store hours:

• Call the store directly: Find the number on the Cox store locator and call for current hours.

• Check the store website: Some store pages on the Cox website list hours of operation.

• Visit the store locator: Enter your address to view hours for nearby stores. However, these hours are not always up-to-date.

• Check social media: Many Cox stores post hours on Facebook pages or other social media.

• Ask Cox customer service: You can call 800-234-3993 to ask about hours for a specific store.

I recommend calling the store directly and verifying their hours before making the trip. Hours can change week to week, so a quick call ensures you don’t arrive to find the store unexpectedly closed.

Typical Services at Cox Stores

Cox store locations are full-service centers where you can:

• Set up new Cox services like internet, TV, and phone
• Exchange or replace faulty equipment
• Pay bills
• Pick up equipment orders
• Return equipment
• Ask questions and troubleshoot issues
• Upgrade or downgrade your services

Stores also stock some retail products like Cox-branded merchandise, cables, routers, and streaming devices. However, selection varies by location.

Store staff can provide support for any Cox services, whether you purchased through the store originally or not. Make sure to bring your account number when visiting.

Tips for Visiting Cox Stores

Here are some quick tips to make your Cox store visit fast and smooth:

• Check hours – Confirm store hours by phone before going.

• Come prepared – Bring account numbers, equipment, receipts, and any other relevant items.

• Ask for help – Don’t hesitate to ask store reps for assistance right away.

• Be patient – Weekends and evenings can be busy times, so expect a potential wait.

• Have ID ready – You’ll need a photo ID to add or change services.

• Get a receipt – Request documentation for any service changes, just to be safe.

• Ask questions – Don’t leave with any uncertainties about new services or equipment.

• Schedule tech visits – Stores can often schedule home technician appointments for installations and repairs.

Locating a Nearby Cox Store

If you don’t already have a local Cox store in mind, use the store locator on Cox.com to find one nearby:

1. Go to www.cox.com/local/search.

2. Enter your address, city, or zip code.

3. Select a matching location from the results to view details.

4. Click “Get Directions” to pull up a Google map with directions.

You can also narrow results by services offered, like equipment pick-up. However, call any prospective stores first to verify they offer the services you need.

Changes to Hours Due to COVID-19

The COVID-19 pandemic resulted in reduced hours and temporary closures for many Cox stores in 2020 and 2021. Some locations may still have updated hours.

When contacting your local store, be sure to ask if they have temporary hours related to COVID-19 safety. Hours can change often to align with local restrictions and conditions.

Many Cox stores also began appointment-only visits during the pandemic. So calling ahead for an appointment, rather than just walking in, is a wise move.

Cox store hours can be tricky to pin down due to variations by location and evolving holiday schedules. To prevent a wasted trip, always check your specific store’s hours by phone or website before heading over.

The core hours for most locations are 10 AM – 7 PM Monday through Friday and 10 AM – 5 PM on weekends. But confirm your store’s hours to avoid finding the gate down during a lunch break or holiday closure.

With a quick call ahead to verify hours, your Cox store visit will go smoothly. The friendly store staff will help you upgrade services, exchange equipment, pay bills, and troubleshoot issues during your appointment.