Receiving medical care should never be a stressful experience At Elmhurst Memorial Hospital, part of Edward-Elmhurst Health, we aim to make the billing and payment process as seamless as possible for our patients. This comprehensive guide will explain the ins and outs of paying your hospital bill, from understanding your statement to setting up convenient payment plans.
Overview of Elmhurst Memorial Hospital Bills
After receiving treatment at Elmhurst Memorial Hospital, you’ll get a bill in the mail for any applicable out-of-pocket costs. This will include things like
- Co-pays for emergency, inpatient, or outpatient services
- Deductibles you’re responsible for paying
- Co-insurance costs for care after your deductible
- Any non-covered services per your health insurance
Bills are issued by department – you may get separate statements for the emergency department imaging services, labs etc.
Options for Paying Your Elmhurst Hospital Bill
We make paying your EHM bill quick and easy through various payment methods:
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Online – Pay by credit/debit card or e-check via our secure online payment portal.
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By Phone – Call the number on your statement to pay over the phone.
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By Mail – Detach and mail the payment coupon with a check or money order.
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In Person – Visit the billing office at EHM to pay in person by cash, check or card.
I recommend the online payment option for fast, simple bill payment that you can manage anywhere in just minutes.
Understanding Health Insurance Explanation of Benefits
After your visit, you’ll also receive an Explanation of Benefits (EOB) statement from your health insurer showing how much they paid. The EOB outlines:
- Billed charges from the hospital
- Allowed amounts per your plan
- Deductibles and co-insurance applied
- Total you owe the hospital
Carefully review your EOB and contact your insurer with any questions on how your claim was processed. Keep your EOBs for future reference.
Setting Up a Payment Plan for Your Hospital Bill
If you’re unable to pay your full balance due, Elmhurst Memorial Hospital offers flexible payment plans. Payment arrangements can be set up:
- Online through your MyChart account
- By phone with a financial counselor
- In person at the billing office
Payment plans allow you to divide your balance into affordable monthly payments over 6, 12, 18 or 24 months. This helps patients manage costs without financial hardship.
Financial Assistance Options at Elmhurst
Elmhurst Memorial Hospital assists patients struggling to pay their medical bills through financial assistance programs like:
- Charity care – If you meet income criteria, your care may be free.
- Uninsured patient discounts – Uninsured patients receive a discount off gross charges.
- Hardship funding – Limited financial help for qualifying cases.
Contact a financial counselor at 630-527-3380 to learn if you qualify for financial assistance.
Avoid Late Fees by Paying on Time
Elmhurst Memorial Hospital bills are due within 30 days of the statement date. A late fee of $25 may be charged on accounts past due.
Set payment reminders and pay as soon as possible online to avoid late fees. Communicate with the billing office if you anticipate difficulty paying on time.
Get Support from the Elmhurst Billing Department
If you have any questions or concerns about your EHM bill, call the billing department at 630-782-4400 Monday-Friday from 8am-4:30pm. The knowledgeable billing team can:
- Explain your charges and insurance responsibilities
- Check your payment status
- Take a payment over the phone
- Review billing errors
- Assist with financial concerns
- And more!
Elmhurst Memorial Hospital strives to provide an exceptional billing experience. Contact us if you need any assistance paying your hospital bill.
Updates to our Billing and Collections Process 2/1/2023
We believe that financial wellbeing is a key component of your overall health. We have implemented new tools that allow our team members to provide you with an estimate for most services. Our care teams will provide an estimate for most services that are scheduled as a result of your visit (testing, procedures, etc.). This estimate is based on your insurance coverage and real time electronic communication (adjudication) that we have with your insurance company, it is critical that your insurance information is up to date in order to provide you with correct details.
We offer payment plans for patients who are not able to pay their balance in full. Our team will work with you to set up a payment plan.
Payment plans will be established based on the total patient balance outstanding. The repayment terms will be established based on account balance and patient financial capabilities. Payment plans can be set up on MyChart or by contacting Customer Service at 866−734−7680. Patients may be eligible for financial hardship assistance, to be considered please contact Customer Service at 866−734−7680.
In cases where you are not able to make your scheduled appointment, we ask for the courtesy of at least 24 hours cancellation of the appointment so that we can make the time available to another patient seeking care. Beginning July 1, 2024, you may be charged a $50 missed appointment fee for clinic appointments or a $125 missed procedure fee for procedures.
Please note that some of the information you are requesting may be available online in our patient portal, the Duly Health and Care app/MyChart. To have a copy of your medical records sent to Duly Health and Care from another provider or facility, please contact that provider directly.
Duly Health and Care is unable to release records for Edward-Elmhurst Healthcare. Please contact Edward-Elmhurst directly for records related to your care received at either of those hospitals, or from EEH (Edward Elmhurst Hospital) providers. For more information, check out our website, Medical Record Requests or for questions, call us at 1−630−873−8748.
Navigating your care at Duly
Welcome to Duly! Our team is ready to partner with you on your path to a healthier life, we believe healthier makes happier. Here are some guidelines and information on how we deliver care and what you can expect from us.
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FAQ
What is the phone number for Elmhurst billing?
York Street) or contact the Utility Billing department at (630) 530-3111 or utilitybilling@elmhurst. org. Online Payment– You can make a one-time payment or set up auto-pay here.
What type of hospital is Elmhurst?
This is Elmhurst Hospital Center (EHC), which is also known as NYC Health Hospitals/Elmhurst. It is a 545-bed public hospital in New York City’s Queens neighborhood Elmhurst. As one of NYC Health Hospitals’ 11 acute care hospitals, this one helps the people of the city.
How many beds does Elmhurst hospital have in Illinois?
Name and Address: Elmhurst Hospital 155 East Brush Hill Road Elmhurst, IL 60126Type of Control: Voluntary Nonprofit, OtherNumber of Staffed Beds: 258Total Patient Revenue: $3,625,762,984Number of Discharges: 18,642
How do you spell Elmhurst hospital?
How do I contact Elmhurst Memorial Hospital?
At Edward Hospital, call 630-527-5307 for questions about financial aid, how to get paper copies of our policy and application, or uninsured discounts. At Elmhurst Memorial Hospital, call 331-221-6740.
Why should I give to Elmhurst Memorial Hospital?
This is why your help is more important than ever: giving to charity is now a must for Elmhurst Hospital to continue its mission to provide the best care to the communities it serves. Donate to the Elmhurst Memorial Hospital Foundation today or call 331-221-4483 for more information.
Does Edward-Elmhurst Health offer financial assistance?
This information is used to determine if there is adequate financial means to pay bills from Edward-Elmhurst Health. If you are eligible, you will get financial help in the form of a discount based on how much money you make from all sources. The discount will be 100 percent for individuals earning up to 200 percent of the federal poverty level.
What services does Elmhurst Hospital offer?
Elmhurst Hospital offers free of charge All counseling and Nicotine Replacement Therapies (NRT’s). They provide individual counseling to all students, staff and faculty. Students must be 18 or older to receive NRT.
How long should a payment plan be for Edward-Elmhurst Health?
In such case, the payment plan should not exceed one year. Edward-Elmhurst Health requires patients or someone acting on their behalf who want financial help and/or an uninsured discount to fill out an application and provide proof of eligibility.
What happens if I don’t pay my Memorial Hospital Bill?
If the full amount isn’t paid in 120 days, the balance will be sent to our partner HFA to make payment plans. Besides the bill from Memorial Hospital at Gulfport, you might also get bills from doctors who did work for you, like radiologists, consulting doctors, and so on. ). This amount will not be included in your balance.