As a Georgia Power customer, you have multiple options for paying your monthly electricity bill conveniently and on time. One of these options is BillMatrix – an authorized third-party payment processor. This comprehensive guide explains everything you need to know about paying your Georgia Power bill through BillMatrix.
About BillMatrix
BillMatrix is an independent company that allows Georgia Power customers to pay their electric bills quickly and easily over the phone using a credit, debit or prepaid card.
When you call BillMatrix, they will ask for your Georgia Power account number, name, address and card information. BillMatrix securely processes the payment on your behalf and forwards it to Georgia Power.
Payments made through BillMatrix typically post to your Georgia Power account within an hour, There is a $150 fee per transaction when paying by debit/credit card,
Benefits of Paying Through BillMatrix
Paying your Georgia Power bill through BillMatrix offers these key benefits:
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Fast Processing – Payments post to your account within an hour, avoiding late fees.
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Credit/Debit Card Accepted – BillMatrix takes Visa, Mastercard, American Express and Discover cards. Georgia Power does not directly accept credit card payments.
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Available 24/7 – You can pay your bill anytime day or night by calling BillMatrix.
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Mobile Payments – Pay conveniently on your smartphone by calling from anywhere.
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Payment Tracking – BillMatrix emails a payment confirmation with transaction details.
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Bilingual Agents – Get assistance in English or Spanish.
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Paperless – No need to have your bill on hand.
How to Pay Your Georgia Power Bill Through BillMatrix
Follow these simple steps to pay your Georgia Power electricity bill using BillMatrix:
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Have Your Account Number Ready – Locate your Georgia Power account number to provide to the BillMatrix agent.
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Call BillMatrix – Dial 1-800-672-2402 to speak with a representative.
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Provide Your Information – Give the agent your Georgia Power account number, name, address and card details.
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Pay Your Bill – Authorize the agent to process payment from your credit, debit or prepaid card.
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Get a Confirmation – BillMatrix will email a payment confirmation for your records shortly after.
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Payment Posts – Your payment will transmit to Georgia Power within an hour in most cases.
And that’s it – your Georgia Power bill is paid in just a few quick steps!
BillMatrix Payment FAQs
Here are answers to some frequently asked questions about paying your Georgia Power electricity bill through BillMatrix:
What cards does BillMatrix accept?
BillMatrix takes Visa, Mastercard, American Express and Discover credit and debit cards. They also accept prepaid cards.
Is there a fee to use BillMatrix?
Yes, BillMatrix charges a $1.50 convenience fee per transaction when paying by debit/credit card.
How long does it take for my payment to post?
In most cases, BillMatrix payments transmit to Georgia Power within an hour. Allow 1-2 billing cycles for the payment to appear on your account.
When can I call to pay my bill?
BillMatrix agents are available 24 hours a day, 7 days a week. You can call anytime.
Can I use BillMatrix on my mobile phone?
Yes! You can call BillMatrix from your smartphone or mobile device and pay your Georgia Power bill from anywhere.
Do I need my paper bill?
No, you just need your Georgia Power account number. You don’t have to have your bill.
What information do I need to provide?
You will need your Georgia Power account number, name, service address, and credit/debit card details.
Can I get a confirmation or receipt?
Yes, BillMatrix will email you a payment confirmation with transaction details shortly after paying.
Can I speak to an agent in Spanish?
Yes, BillMatrix has bilingual agents available to assist Spanish-speaking customers.
Other Ways to Pay Your Georgia Power Bill
In addition to BillMatrix, Georgia Power offers the following bill payment options:
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Online – Pay instantly on the Georgia Power website or mobile app.
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By Phone – Call Georgia Power at 1-888-660-5890 to pay using their automated system.
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In Person – Visit an authorized payment location near you.
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By Mail – Send a check or money order with your bill stub.
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AutoPay – Set up recurring monthly payments from your bank account.
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Budget Billing – Pay a fixed amount each month to even out seasonal highs/lows.
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Prepaid Billing – Pay as you go and receive daily usage notifications.
See Georgia Power’s website for full details on all payment options.
More Bill Payment Tips
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Try to pay a few days before your due date to ensure on-time payment.
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Avoid late fees by paying by the due date each month.
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Contact Georgia Power immediately if you’re unable to pay.
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Seek bill payment assistance if eligible based on income.
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Notify Georgia Power if your contact or payment info changes.
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Monitor your daily usage through Georgia Power’s online portal.
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Enroll in budget billing to pay a fixed monthly amount.
Contact Georgia Power
If you have any questions about your Georgia Power bill or account, please contact their customer service department:
- Phone: 1-888-660-5890
- Online: https://www.georgiapower.com/contact.html
Contact Georgia Power immediately if you experience a power outage or electrical emergency.
Easy ways to manage your account
With your online account we make it easy to find the information you need for setting up and understanding your electric service. Youll be able to track energy usage, organize billing history and set up outage alerts.
Register for an Online Account
Simply create a profile by entering your user name and password.