Paying your GCI bill online is a convenient way to stay on top of your monthly charges. The GCI website and mobile app make it easy to view your bill, set up automatic payments, manage paperless billing, and more This comprehensive guide will walk through everything you need to know to pay your GCI bill digitally
Accessing Your GCI Account Online
To get started with online bill pay you’ll first need to create an account on GCI’s website. Here’s how
- Go to GCI.com and click “My Account” at the top right.
- Click “Create Profile” if you’re new. Enter your account number, name, email, and other details.
- If you already have an account, simply enter your username and password and click “Sign In.”
Once your account is created, you can log in anytime to view your bill, make payments, and manage your GCI services
Viewing Your Current GCI Bill Online
Before paying your bill, you’ll want to review your current charges and account balance. Here’s how to see your bill summary:
- After logging into your account, click on “Billing & Payments” in the top menu.
- On the Billing page, you’ll see a summary of your account balance, recent bills, and payment history.
- Click on any bill date to see a detailed breakdown of the charges on that bill.
- Review the itemized services and fees to verify everything looks accurate.
If you see any unfamiliar charges or think your bill is incorrect, contact GCI customer support for help before paying.
Paying Your GCI Bill Online
GCI offers several convenient online payment options. Choose the method that works best for you:
- One-time payment – Click “Make Payment” to pay your current balance or scheduled payment by card or e-check.
- Auto-pay – Set up recurring automatic payments from your bank account each month.
- Mobile app – Download the GCI app to pay bills and manage your account from your phone.
- Paperless billing – Go paperless to receive and pay bills electronically each month.
No matter how you pay, be sure to have your account number, billing details, and payment info available. Follow the step-by-step prompts to submit payment.
Setting Up Auto-Pay
For maximum convenience, you can enroll in auto-pay to have your GCI bill paid automatically each month. Here’s how to set it up:
- From your account, click on “Auto Pay Program” under Billing & Payments.
- Select “Enroll in Auto Pay.” Choose bank account or credit/debit as payment method.
- Enter your payment details. Double check that everything is correct.
- Agree to the terms and conditions.
- Click “Submit” to complete auto-pay enrollment.
GCI will now withdraw your monthly balance due on the scheduled date. Just be sure your payment method is kept up to date.
Getting Help Paying Your GCI Bill Online
If you need assistance with online bill payment, GCI provides several support options:
- Click “Support” on your account homepage to access FAQs, chatbots, and contact forms.
- Call 800-800-4800 to speak with a GCI customer service agent.
- Visit a GCI store location for in-person support. Bring your account number and ID.
You can also connect with GCI on social media for quick billing help and questions.
Paying Your GCI Bill Online Is Easy
Managing your monthly GCI bill online makes life simpler. Just sign in routinely to review charges, make one-time payments, or set up automatic payments. Going paperless also reduces clutter. Paying online helps you take control of account billing and avoid late fees.
Accepted Methods of Payment
- Credit or Debit card — we accept Visa, MasterCard, Discover and American Express
- Checking or savings account
- Check
- GCI gift card
- Cash (in-store only)
Pay online with MyGCI
You can sign up and pay your bill online through MyGCI at my.gci.com. You can also set up autopay to schedule a recurring monthly payment for the total amount due on your bill. The amount due is automatically debited from your bank account or charged to your credit card. Learn how to sign up for Autopay
Head into a GCI Store near you to check your balance, make a payment or get help with your bill.
Note: GCI is temporarily closing many of our retail stores to the public in urban areas and adjusting retail store hours at our other stores. We are taking this action to help promote social distancing in order to keep our employees and customers healthy, and to help meet the growing demand of customers who are calling, rather than visiting. Visit our store locations page to find a store near you.
Dial 1-800-800-4800 toll-free nationwide, then follow the prompts to make your payment or hear your balance.
Have a copy of your invoice or account number handy. You will also need your PIN.
Mail your payment to PO Box 99016, Anchorage, AK, 99509-9016.
How to pay your bill online
FAQ
How do I pay MyGCI bill online?
Pay online with MyGCI
You can sign up and pay your bill online through MyGCI at my.gci.com. You can also set up autopay to schedule a recurring monthly payment for the total amount due on your bill. The amount due is automatically debited from your bank account or charged to your credit card.
How can I pay my bill on my phone?
Pay a bill
On your mobile device, open the Google Pay app . Tap Pay Bills. Type in the name of a biller. Make payment.
What is the phone number for GCI billing?
Please contact us at 800-800-4800 or visit your nearest GCI Store to review your information. What will my first bill look like and what are the differences? View or download the New Bill Layout PDF to see what your new bill will look like.
Can I pay my bills online?
Many service providers let you pay bills through their website. This bill payment process will require you to sign in to each of your biller’s accounts individually to make payments. You will be required to enter your bank account information to each of your accounts for each biller.
How do I pay my GCI Bill?
You can pay your bill in a variety of ways: by mail, by phone, online with MyGCI, or by stopping into a GCI store. Multiple methods of payment are accepted wherever you pay your bill. You can sign up and pay your bill online through MyGCI at my.gci.com.
Where can I Check my GCI Bill?
Head into a GCI Store near you to check your balance, make a payment or get help with your bill. Note: GCI is temporarily closing many of our retail stores to the public in urban areas and adjusting retail store hours at our other stores.
How can I create a new GCI account?
To create a new MyGCI account and sign up, follow these steps: 1. On the Login Screen, click ‘Sign Up’ under ‘Don’t have a login?’. 2. Enter your email address on the Signup screen.
When do payments appear in my GCI profile?
Payments appear in your MyGCI profile on the same day you make them. You can view your payment activity by logging into MyGCI. Your current balance will be displayed in near-real-time on the overview page, and the payment will show up in the payment history area of the billing section.
How do I get Started with mygci?
New to MyGCI? Browse our support articles on ways to get started. Get step-by-step details to creating a profile and manage your account. Add funds, add data, or simply review your plan usage. Pay your bill from the convenience of practically anywhere. Still can’t find what you’re looking for? Explore more on us.
What is a GCI security PIN?
Your Security PIN — sometimes called a CPNI PIN — is a 5-digit number or 5-character alphanumeric code you created when you set up your account. It’s the one you tell the GCI customer service representative on the phone when you call us for service or support questions. You may also have set up an account password, which can be any length.