How to Pay Your Georgia Power Bill: A Complete Guide

Paying your Georgia Power bill is easy and convenient with numerous options to choose from. As the largest subsidiary of Southern Company, Georgia Power provides electricity to over 2.6 million customers across the state of Georgia. With several ways to view and pay your bill Georgia Power aims to make bill payment simple and hassle-free. This comprehensive guide will walk you through everything you need to know about paying your Georgia Power bill.

Overview of Georgia Power Bill Payment

Georgia Power offers various payment options to suit your needs and preferences. You can pay online, by phone, by mail, or in person at authorized payment locations. Some of the key features include

• Online payments – Pay instantly on Georgia Power’s website or mobile app using your bank account, credit/debit card or digital wallet. You can also opt for auto-pay to have payments automatically debited each month.

• Phone payments – Call Georgia Power’s automated system anytime to make a payment using your banking information or debit/credit card

• Mail payments – Send a check or money order with your payment stub to Georgia Power’s payment processing center.

• Authorized payment locations – Visit retailers like Kroger and Walmart to pay your bill in person with cash or debit/credit card.

• Paperless billing – Go green by signing up to receive and view bills electronically.

• Financial assistance – Payment extensions, budget billing, and billing assistance programs are available for qualifying customers.

Step-by-Step Guide to Paying Your Bill Online

Paying online at www.georgiapower.com or on the Georgia Power mobile app is the fastest and most convenient way to pay your bill. Here is a step-by-step guide to paying online:

1. Visit www.georgiapower.com or open the Georgia Power mobile app.

2. Select “Pay Bill” from the menu.

3. Log into your Georgia Power account. If you don’t have an account, you can create one easily.

4. Select your payment amount and payment date. Your current balance and due date will be displayed.

5. Choose your payment method:

   • Bank Account – Securely store account details for faster future payments

   • Credit/Debit Card – Convenient but may include processing fees

   • Digital Wallet – Link your Apple Pay, Google Pay etc.

6. Enter your payment details and submit.

7. Confirmation of payment will be displayed instantly.

By setting up autopay or storing your payment information in your account, future payments take just a few clicks. The mobile app also lets you pay on-the-go any time.

Paying by Phone

In addition to online payments, Georgia Power offers a toll-free automated phone payment system available 24/7. To pay by phone:

• Call 1-888-660-5890.

• Enter your Georgia Power account number and access code from your bill when prompted.

• Choose whether to pay with your bank account or debit/credit card.

• Enter your payment information and follow the instructions to complete your payment.

• You can opt to save your details for faster future payments.

• After the payment processes, you will receive a confirmation number for your records.

Paying by phone is quick and easy with this automated system. It’s a convenient option if you prefer speaking to a live agent or don’t have internet access.

Paying by Mail

To pay your Georgia Power bill by mail, simply follow these steps:

• Write your payment check or money order payable to Georgia Power.

• Include your payment stub to ensure proper crediting to your account.

• Mail your payment to:

  Georgia Power Payments

  96 Annex

  Atlanta, GA 30396

• Allow 3-5 business days for mailed payments to process and post to your account.

• Be sure to mail your payment several days before the due date to avoid late fees.

Mailing a payment is easy and doesn’t require internet access or a phone call. Just be sure to include your payment stub and account for mailing time.

Paying in Person

Georgia Power offers over 4,000 authorized walk-in payment locations across Georgia where you can pay your bill in person with cash or card. These include:

• Grocery stores like Kroger and Publix

• Retailers like Walmart, CVS, Dollar General

• Check cashing locations

To find authorized payment locations near you:

• Visit www.georgiapower.com and search “Authorized Payment Locations”.

• Use the location finder map and enter your zip code.

• Call 1-800-700-2443 for assistance finding nearby locations.

Paying in person is convenient when you want to pay cash or need immediate payment posting. Just look for the Georgia Power logo at checkout.

Payment Assistance Programs

Georgia Power offers various forms of payment assistance for qualifying customers facing financial hardship:

• Payment extensions – One-time extension for customers who cannot pay a past-due balance.

• Budget billing – Pay a monthly averaged bill amount to help manage costs.

• Project SHARE – Donations provide emergency bill payment assistance to seniors and families in need.

• Low-Income Home Energy Assistance Program (LIHEAP) – Federally funded grant program providing bill payment assistance for low-income households.

If you’re struggling to pay your bill, contact Georgia Power immediately to discuss available assistance programs and make alternative payment arrangements. Disconnection of service can occur for accounts past due over 30 days.

Get Support with Bill Payment

Georgia Power offers the following resources if you need help with bill payment:

• Contact Customer Service – Available 7am to 7pm Monday-Friday at 1-888-660-5890

• View Account Online – Log in anytime to check balances, view past bills, update settings and more.

• Financial Assistance – Discuss programs like budget billing and LIHEAP with a customer service agent.

• Authorized Payment Locations – Call 1-800-700-2443 for help finding nearby payment locations.

• Outage Support – Report outages and get restoration information at 1-888-891-0938.

Georgia Power is committed to making bill payment as simple and convenient as possible. Pay online, by phone, by mail or in person – choose the option that works best for your needs. Support is available if you have any questions or hardships with paying your bill on time. Consistent on-time payments will help maintain good standing on your account.