Paying your water bill in Lake Havasu City just got a whole lot easier thanks to some new online payment options. As a Lake Havasu resident, you have several ways to pay your water, sewer, and trash bill conveniently without ever leaving your home. But if you prefer to pay in-person, we’ve still got you covered.
In this comprehensive guide, we’ll walk through all the ways you can pay your Lake Havasu water bill, including:
- Paying online through the new bill pay website
- Setting up autopay
- Paying over the phone
- Mailing in a payment
- Paying in-person at City Hall
We’ll provide step-by-step instructions for each method so you can choose the option that works best for you. Whether you want the ease of paying online or the familiarity of paying in-person we’ve made paying your water bill in Lake Havasu quick and simple.
Registering for the New Online Bill Pay Website
The city recently launched a new online bill payment website that allows you to easily pay your water bill online. Before you can start using it though, you’ll need to register your account.
Here’s what you need to get started
- Your new account number (found on your most recent statement)
- Your billing zip code
If you don’t have your latest statement with your account number, just email Customer Service and they can provide it.
Once you have your account number and billing zip code, you can register your account on the new bill payment website. The registration process only takes a few minutes.
After registering, you’ll be able to log in anytime and pay your water bill online in just a few clicks.
Paying Your Water Bill Through the Online Portal
Once you’ve registered on the new bill payment website, paying your water bill online is a breeze.
Just log into your account and you’ll be able to:
- View your latest bill
- See your account balance
- Make a one-time payment
- Set up autopay (more on this later)
You can use a credit card, debit card, or electronic check to pay your bill through the online portal. The payment will be processed instantly and you’ll receive a confirmation email with your payment details.
Paying online is the fastest, most convenient way to pay your Lake Havasu water bill. In just a few minutes, your payment will be processed and your account will be up-to-date.
Setting Up Autopay for Automatic Payments
Tired of logging in every month to pay your bill? With autopay, your water bill will be paid automatically each month so you don’t have to remember.
To set up autopay on the new bill payment website:
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Click “Autopay” in the sidebar menu (or click the icon in the top right on mobile)
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Select your preferred payment method
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Agree to the terms
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Enter your payment information
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Confirm your details and click submit
That’s it! Autopay will now automatically charge your selected payment method each month for the amount due on your water bill. You’ll never miss a payment or incur late fees again.
Setting up autopay is the easiest way to stay on top of your water bill payments. Just set it and forget it.
Paying Your Water Bill Over the Phone
If you don’t want to pay your bill online, you can easily pay over the phone anytime by calling:
- (928) 453-4146
- (877) 253-0156
This automated phone system is available 24/7 and allows you to pay your water bill at your convenience using a debit/credit card or electronic check. There are no fees for paying by phone.
After entering your account number and other billing details, the payment will be processed immediately. You’ll receive a confirmation number at the end verifying that your payment went through.
Paying by phone is quick, easy, and secure. It’s a great option if you prefer talking to an automated system over paying online.
Mailing In Your Water Bill Payment
If you want to pay your bill the old-fashioned way, you can always mail in a check or money order.
To pay by mail:
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Write your new account number on the check or money order
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Make it payable to Lake Havasu City Utility
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Mail it to:
P.O. Box 5131
Boone, IA 50950-0131
Be sure to allow 3-5 business days for your mailed payment to be received and processed to avoid any late fees.
While paying by mail is slower than paying online or by phone, it’s a reliable way to ensure your water bill gets paid each month if you prefer paying by check.
Paying Your Water Bill In-Person
You can also pay your water bill in-person at Lake Havasu City Hall:
2330 McCulloch Blvd
Lake Havasu City, AZ 86403
City Hall is open Monday-Friday 8am-5pm, except on major holidays.
When paying your water bill at City Hall, you can pay by:
- Cash
- Check
- Credit/debit card
Your payment will be processed immediately and you’ll leave with a receipt showing your payment was made.
Paying in-person allows you to talk to a customer service representative if you have any questions or concerns about your bill. If you’ve just moved to the area, they can also help you set up new service.
So if you prefer in-person bill payment or need to talk to someone about your account, dropping by City Hall is a great option.
Understanding Your Lake Havasu Water Bill
Before paying your water bill each month, it’s helpful to understand exactly what you’re being charged for. Your bill will include the following charges:
Water Usage Fee: You are charged per 1,000 gallons of water used based on a tiered rate structure. The more water you use, the higher the rate.
Water Base Fee: This is a flat monthly fee to cover basic costs of providing water service and maintaining the infrastructure. It does not vary based on your usage.
Sewer Fee: You are charged a flat monthly fee for sewer service plus an additional charge based on your water usage, since the majority of water used ends up as wastewater.
Trash Fee: This covers your basic weekly trash collection and is a flat monthly fee.
Taxes: A 5% utility tax is added to water and sewer charges.
Late Fee: A 1.5% monthly late fee will be assessed if your balance is not paid by the due date.
Reviewing the charges on your bill will help you understand exactly what you are paying for each month when you pay your Lake Havasu water bill. If anything looks incorrect or you have questions, you can call or visit City Hall.
Payment Assistance Programs
If you are having trouble paying your water bill, Lake Havasu offers assistance programs for qualifying residents:
Payment Arrangements: You may be able to set up a payment plan to pay your balance over time while keeping your water service active.
Bill Round Up Program: Round up your bill to the nearest dollar each month to help support others in need.
LIHWAP: The Low-Income Household Water Assistance Program provides a credit on water bills for qualifying low-income residents.
Contact City Hall to learn more about these programs if you need help paying your water bill.
Stay On Top of Your Payments
Paying your water bill doesn’t have to be a chore. Lake Havasu City offers more payment options than ever before to fit any schedule or preference.
Pay online, over the phone, by mail, in-person, or set up automatic payments. Review your charges so you know exactly what you’re paying for. And reach out if you need assistance paying your bill.
By understanding all the payment options at your disposal, you can choose the method that works for you and pay your Lake Havasu water bill seamlessly each month.
Lake Havasu Water and Sewer Billing #LakeHavasuCity
FAQ
Does Lake Havasu have water?
The lake can store as much as 648,000 acre-feet of water and spans over 20,000 acres. In the last few years, both largemouth and smallmouth bass populations have started to grow. The reservoir is also home to some species of catfish and sunfish.
How to pay for water in Arizona?
Set up payments through your bank or a bill pay service. When you use an online bill pay service, be sure to give them your Arizona Water Company Account Number. If they want your monthly bill to be sent directly to them, call or go to your local Arizona Water Company office and fill out a Customer Information Change form.
How do I pay my Lake Havasu water bill?
It also comes with monthly utility bills for water, sewer, trash and other city services. Paying your Lake Havasu water bill doesn’t have to be a chore. The city offers convenient online, phone, mail, and in-person payment options to fit your needs.
Does Lake Havasu City have a new utility payment portal?
New Utility Payment Portal Information and Setup Lake Havasu City has a new utility payment portal at customerconnect. lhcaz. gov. Here you can view your utility statements, make payments or set-up auto payment options. You will need the new account number and your last billed amount to create an online profile.
Who provides water in Lake Havasu Arizona?
About 54,610 people who live in the Lake Havasu, Arizona area get their water from the City of Lake Havasu Water, which is part of the City Department of Public Works Services’ Water and Sewer Service Division.
Does Lake Havasu City offer autopay?
For the most convenience, Lake Havasu City residents can sign up for AutoPay, which takes payments out of their bank account every month. To start, you’ll need to complete an AutoPay enrollment form and provide a voided check. Your bill will then be paid automatically on the due date with no effort required.
How do I create a Lake Havasu water account?
If you already have an account, you just need to login to the Lake Havasu Water site. Lake Havasu Water accepts credit cards, debit, and direct deposit. Click here to login. Want to create a new account? You can create a new account on the Lake Havasu Water website.
How long does Lake Havasu water service take?
Luckily, Lake Havasu City has made it pretty simple with the following online form. Starting service generally takes just two business days. Click here to fill out a Start Service Form. If you’re leaving your Lake Havasu home, you need to cancel your water service with Lake Havasu Water so that they don’t keep billing you.