As a leading hospital in Massachusetts, Lowell General Hospital provides quality care to thousands of patients each year Of course, utilizing hospital services also comes with medical bills that must be paid Thankfully, Lowell General Hospital offers several convenient options for patients to pay their medical bills. In this article, I’ll outline the various methods you can use to pay your Lowell General Hospital bill.
Online Bill Pay
The easiest way to pay your Lowell General Hospital bill is online through their patient portal. To access the portal, visit the hospital’s website at lowellgeneral.org and click on “Pay Bill” at the top of the page.
This will direct you to the secure online payment system where you can log in using your patient portal credentials. Once logged in, you’ll be able to view your account balance, review billing statements, and make online payments. For added convenience, you can opt for paperless billing and set up automatic recurring payments.
Online bill pay allows you to securely pay your hospital bills 24/7, Just make sure your insurance information is up to date in the system so your payments are applied correctly
Pay Over the Phone
If you prefer to speak with someone directly when paying your bill, Lowell General Hospital allows patients to pay over the phone. Simply call the cashier’s office at 978-937-6600 and inform the representative that you wish to make a payment.
Have your account information readily available. The cashier can look up your account, provide your balance, and process a payment during the call. You can pay with a credit/debit card or electronic check. Phone payments are fast and easy!
Pay by Mail
You always have the option to pay your Lowell General Hospital bills by mailing a check or money order. Your payment should be addressed to:
Lowell General Hospital
P.O. Box 190
Lowell, MA 01853
Be sure to include your account number and any billing notices you received. Allow 5-7 business days for your mailed payment to reach the hospital and be applied to your account. Paying by mail is simple but make sure you mail your check in enough time to arrive by the due date.
In-Person Payments
For those who prefer to pay bills in person, you can visit the Patient Service Center at Lowell General Hospital. It is located on the 1st floor of the Saints campus at 295 Varnum Ave, Lowell, MA.
The Patient Service Center is open Monday-Friday from 8:00am to 7:00pm. When you arrive, check in at the front desk and inform the staff you are there to make an in-person payment. Have your account information ready. You can pay using cash, check, or credit/debit card.
Payment Plan
If you are unable to pay your full balance due, Lowell General Hospital can set you up on a monthly payment plan. This allows you to make incremental payments over time until your balance is paid off.
To enroll in a payment plan, contact the financial counselors at 978-937-6023. They will review your account and help establish a monthly payment amount that fits within your budget. Just be sure to make your scheduled monthly payments on time to remain in good standing.
Financial Assistance
Lowell General Hospital offers financial assistance programs to help qualified patients cover their medical bills. If you are uninsured or underinsured, you may be eligible for one of these assistance options:
- Discounted care based on income level and family size
- Payment plans with no interest
- MassHealth application assistance
To find out if you qualify for hospital financial assistance, speak with a financial counselor at 978-937-6023. They can explain the options and application process. You’ll need to provide details on your household finances.
Avoid Late Fees
To avoid late payment fees, be sure to pay your Lowell General Hospital bills by the due date printed on your statement. Mark your calendar with the due date as soon as you receive a new bill. Set payment reminders through the patient portal as well.
If your circumstances change and you cannot pay on time, call the hospital immediately to discuss your options. It’s much better to request an extension or set up a payment plan before your account becomes delinquent. This will help you maintain good financial standing.
Locations for In-Person Payments
For your convenience, Lowell General Hospital has two locations where you can pay your medical bills in person:
Lowell General Hospital – Saints Campus
295 Varnum Ave
Lowell, MA 01854
Lowell General Hospital – Main Campus
331 Highland St
Lowell, MA 01852
Both locations have patient service centers open Monday-Friday from 8am to 7pm. You can ask for directions at the information desk when you arrive at either campus.
Payment Methods Accepted
Lowell General Hospital accepts the following payment methods for hospital bills:
- Credit Cards (Visa, Mastercard, American Express, Discover)
- Debit Cards
- Electronic Checks/ACH
- Personal Checks
- Cash (in-person payments only)
- Money Orders (in-person or mailed payments)
Make sure any checks are made payable to “Lowell General Hospital” and include your account number on the memo line. This will help payments get applied correctly and avoid delays.
Set Up a Payment Plan
If you need help managing a large hospital bill, Lowell General Hospital makes it easy to set up a payment plan for your account. This allows you to divide your balance into smaller, fixed monthly payments that work with your budget.
To set up a bill payment plan, call 978-937-6023 or visit the Patient Service Center in person. The financial counselors will evaluate your account balance, income, and expenses to create a reasonable monthly payment amount. Just make sure to follow the agreed upon payment schedule.
Getting Your Medical Bills Paid Off
Don’t let hospital bills pile up! Stay on top of your account by promptly paying your Lowell General Hospital medical bills using one of the convenient options outlined above. Communicate any financial difficulties right away and the financial counselors can assist you.
Is Lowell General Hospital – Main Campus threatening to send you to collections for a bill you can’t afford to pay?
If you have a recent medical bill for an emergency visit or any other reason, you might be getting letters or calls telling you to pay that bill before it is sent to collections and shows up on your credit report.
It’s not too late to get help. Nonprofit hospitals in Lowell, MA and across the country are required by law to offer charity care programs to patients. That means they cancel bills for people who don’t make enough to afford their bills. And they have to consider your application for 240 days after the first bill – even if they have already sent you to collections.
Are you looking for medical bill help? Many patients of Lowell General Hospital – Main Campus in Lowell, MA, and across the United States, can’t afford to pay their hospital bills.
Most hospitals offer discounts or bill forgiveness based on income. On average, a family of 4 earning less than $100,000 a year will qualify. We can help you apply — for free. Learn more about charity care.
These examples show who might qualify for a discount. Every hospital policy is different. Your hospital may be more or less generous. See if you qualify.
Household of 1 making $46,000
Household of 2 making $63,000
Household of 3 making $80,000
Household of 4 making $97,000
* On average in 2024, households under 212% of the Federal Poverty Level will qualify for free care, and families under 311% will qualify for discounted care. These averages are derived from Dollar For’s national database of hospital financial assistance policies.
See if you qualify for medical bill forgiveness from Lowell General Hospital – Main Campus or any other U.S. hospital.
If you’re eligible, Dollar For can help you apply for charity care in Lowell, MA, either on your own or with assistance from our experienced Patient Advocates. Our service is completely free — no strings attached. Learn more about how Dollar For works.
How to negotiate your medical bills | Life Kit
FAQ
What hospital is Lowell General affiliated with?
Lowell General Hospital is a member of the Voluntary Hospitals of America. Lowell General is affiliated with Tufts Children’s Hospital in Boston.
Who is the chief of surgery at Lowell General Hospital?
Dr. Mazraany also works as the president and CEO of Riverside Surgical Associates and as the Chief of Surgery at Lowell General Hospital. He is on the clinical faculty at Tufts University School of Medicine. He is fluent in English, French, and Arabic, and proficient in Spanish. When he is not with patients, Dr.
Does Lowell General take Cigna insurance?
This means that providers connected to Tufts Medical Center, Lowell General Hospital, and Melrose-Wakefield Hospital will stay in the Cigna network until the agreement is finalized. They were supposed to leave the network on January 1, 2024.
What is the mission of Lowell General Hospital?
The mission of Lowell General Hospital is to put Patients First in Everything We Do. Our staff is proud to carry out that mission by giving you and your family fully connected care.
What services does Lowell General Hospital offer?
Lowell General Hospital has a pharmacy that serves patients, the public, and staff. The pharmacy has a wide range of over-the-counter medicines, health products, and convenience items.
How can I pay my Lowell General Hospital Bill?
You can use Visa, MasterCard, Discover credit or debit cards, Apple Pay, or your bank account to pay your Lowell General Hospital bill through doxo.
How do I contact Lowell General Hospital doxo?
You can contact Lowell General Hospital directly by phone at 978-937-6000. At doxo, you can pay your Physician, Health System bills. Do you work for Lowell General Hospital?.
Is there a help desk at Lowell General Hospital?
The Help Desk is open 24 hours a day, seven days a week, 365 days a year to help Lowell General Hospital clients and affiliated staff. This page contains web resources available for Lowell General Hospital administrators, clinicians and staff. Unauthorized access is strictly prohibited.
How do I get an annual report from Lowell General Hospital?
To get the most recent annual report from Lowell General Hospital, you can view it online. For old annual reports, you can call the office of the president at 978-937-6200 and ask for one.
Is Lowell General Hospital a good hospital?
It is a general medical and surgical facility. Data from both Lowell General Hospital and Lowell General Hospital, Saints Campus are part of the review of Lowell General Hospital. Lowell General Hospital in Lowell, MA is rated high performing in 2 adult procedures and conditions. It is a general medical and surgical facility.