How to Pay Your Water Bill in Martin County, KY

Paying your water bill to the Martin County Water and Sanitation Districts doesn’t have to be a hassle. Martin County offers customers multiple convenient payment options including online, phone, mail, or in person.

As a Martin County water customer myself, I find paying online through their website to be the quickest and easiest method. But they understand not everyone wants to pay bills on the computer. This article will outline all the payment choices available so you can pick the one that works best for you each month.

Online Payment

Paying online is my top recommendation because it takes less than 5 minutes to log in and pay each month Here’s how to pay your Martin County water bill online

• Website – Go to mcub.myruralwater.com/bill-payment

• Account Number – Have your account number handy to enter in the portal

• Pay Now Button – Click the green “Pay Your Bill Now” button and follow prompts

• Processing Fee – A third-party fee of $2 applies for eCheck or 2.75% for credit/debit cards

• Payment Confirmation – You’ll receive an emailed receipt after paying

Paying through your bank’s online bill pay also works, but takes longer to process. I prefer the water district’s portal for instant payment confirmation.

Phone Payment

If you prefer to talk to someone when paying your bills, Martin County offers phone payment as an option:

• Call 1-866-325-8322

• Follow the automated prompts to route your call

• Enter your account number via touch-tone when prompted

• Select payment method and authorize the payment

• Phone payments are processed instantly like online payments

Mail Payment

Paying by check or money order through the mail is still accepted by Martin County Water.

• Include your payment coupon from your water bill

• Mail early to avoid late fees – allow 5-7 days for processing

• Payment Address:

  Martin County Water and Sanitation Districts

  387 E Main St. Suite 140

  Inez, KY 41224

I recommend paying online over mail because it’s faster. But mail works if you prefer to send checks.

In Person Payment

For those who don’t mind waiting in line, you can pay your water bill in person at:

• Martin County Water Office

  387 E Main St. Suite 140

  Inez, KY 41224

• They accept cash, check, or money order

• You can also use the drop box outside the building after hours

• Payments received after 4pm are posted the next business day

In person payment is convenient if you happen to be in the area already.

Payment Assistance Programs

If you are having trouble paying your Martin County water bill on time, be sure to ask about available payment assistance programs:

• Payment arrangements and extensions

• Balances spread over multiple months

• Recurring auto-pay scheduling

• Bill assistance for qualified low-income customers

The earlier you call Martin County Water at (606) 298-3885 to explain your situation, the more options they can provide to avoid service disruption. Don’t wait until you’ve already received a shut off notice.

Avoid Late Fees

To avoid getting hit with late fees when paying your Martin County water bill, make sure to pay:

• Online – by 11:59 pm on the due date
• Phone – by 11:59 pm on the due date
• Mail – allow 5-7 days for delivery
• In Person – by 4:00 pm on the due date
• Bank Bill Pay – allow 7 days for processing

Paying a day or two early helps avoid issues with technology or mail delays. They offer plenty of speedy and easy ways to pay each month.

I always schedule my online water bill payment as soon as I receive the bill in the mail. That way, I don’t forget and incur a 10% late penalty. Setting a reminder on my calendar is another good idea if you tend to be forgetful about due dates like I am.

Avoid Scams

While paying your water bill in Martin County is relatively simple, keep these tips in mind to avoid payment scams or fraud:

• Double check the URL of any website before entering your account login credentials or payment info

• Never wire money or purchase prepaid debit/gift cards to pay bills – common scam tactic

• If someone calls demanding immediate payment by unusual methods, just hang up and call Martin County directly first

• Do not provide your account number or payment info to anyone initiating contact with you

• Set up alerts to receive text or email notifications whenever a payment is made on your account

Exercising reasonable caution goes a long way in preventing fraudulent activity. Report any suspicious calls or emails to Martin County Water right away.

Convenient Payment Options

Paying your water bill doesn’t have to be a frustrating or time consuming process each month. Martin County Water offers their customers multiple easy and fast ways to pay including online, phone, mail or in person.