Paying monthly utility bills is a necessary chore But it doesn’t have to be a hassle, thanks to the convenient payment options offered by McAllen Public Utility (MPU) This municipal utility provides water, sewer, and trash services to the city of McAllen, Texas.
Whether you prefer to pay online, by phone, or in person, MPU offers flexibility Read on for a complete guide to getting your McAllen utility bill paid promptly each month
When Are McAllen Utility Bills Due?
MPU bills for water, sewer, and garbage services on a monthly basis.
Bills are issued around the 1st of each month and payment is due by the 16th to avoid late fees. For example, the billing period for February covers January 1st – 31st and must be paid by February 16th.
If the due date falls on a weekend or holiday, bills are due the next business day.
Ways to Pay Your MPU Bill
McAllen Public Utility offers several payment options:
Pay Online
The easiest way to pay is through MyBills, the online bill pay system. You can pay by e-Check from a bank account or with a debit/credit card.
- Pay anytime 24/7
- View statements and account history
- Enroll in AutoPay
Pay by Phone
Call 956-681-1600 and select option 1 to use the automated phone payment system. Have your account number ready.
Pay by Mail
Send a check or money order payable to McAllen Public Utility to:
PO Box 280, McAllen, TX 78505
Use the return envelope provided with your bill.
Pay In Person
Visit the MPU office at McAllen City Hall, 1300 Houston Ave, McAllen, TX 78501.
- Lobby open 8AM-5PM Monday-Friday
- Drive-thru open 7:30AM-5:30PM Monday-Friday
AutoPay
Sign up to have payments automatically deducted from your bank account each month. Download the AutoPay form.
Drop Box
A secure 24/7 drop box is located outside the MPU office on Houston Ave.
Tips for Paying Your MPU Bill Online
Keep these tips in mind when paying your utility bill through MyBills:
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Have your MPU account number handy to log in or register.
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Select e-Check rather than card payment to avoid fees.
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Setup AutoPay to have payments processed automatically each month.
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Opt-in to paperless eBills to get statements electronically.
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Update contact information to ensure prompt notifications.
Avoid Late Fees
To avoid late penalties on your McAllen utility bill:
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Pay the total amount due by the 16th of each month. Partial payments incur late fees.
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If the 16th falls on a weekend/holiday, pay by the next business day.
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Notify MPU immediately if you are unable to pay on time and request an extension.
Payment Assistance Programs
If you are struggling to cover your MPU bill, these programs can help:
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Payment arrangements – Setup an installment plan with MPU by calling 956-681-1600.
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LIHEAP – Provides help with home energy bills. Apply through Community Action Corporation of South Texas at 956-682-3481.
Don’t hesitate to ask about bill assistance if needed. MPU wants to keep your water flowing!
Manage Your MPU Account Online
Through MyBills, you can also:
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View current charges and account balances
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Access billing history and payment records
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Update account and contact information
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Enroll in paperless eBills
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Sign up for email/text notifications
Keeping your account details up to date ensures you get reminders about upcoming bills.
Get Support From MPU
If you need assistance with your McAllen utility account, MPU’s customer service team can help:
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Call 956-681-1600
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Visit the office at 1300 Houston Ave, McAllen, TX
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Email [email protected]
Contact MPU to understand your water usage, resolve billing errors, change due dates, and more.
Take Control of Your McAllen Utility Payments
Don’t let paying your monthly water, sewer, and trash bill become a headache. Sign up for MyBills to pay online 24/7 and simplify bill management. With multiple payment channels, budget billing, and paperless options, MPU offers convenience and flexibility. Take advantage to make utility payments fast, easy, and painless each month.
2023 State of the City McAllen Public Utility
FAQ
How much does the city of McALLEN pay?
How much does the City of McAllen pay? The average hourly wage in the City of McAllen is about $14 for a lifeguard and $45 for an agency attorney I. City of McAllen employees rate the overall compensation and benefits package 4. 2/5 stars.
Is McALLEN tap water safe to drink?
Is the Water in Mcallen, TX Safe to Drink? The short answer is that the municipal water supply in Mcallen, TX generally meets federal and state safety standards. However, the water that comes out of your tap can still be affected by a number of different factors.
What is the customer service number of McALLEN water bill?
First time users are advised to have a copy of their utility bill available. If you do not have your customer account number, you will need to contact Customer Service at 956. 681. 1600 to obtain it.
What is McAllen Public utility’s’mybills’?
Hello, and welcome to MyBills! MyBills is an effort by McAllen Public Utility to make paying your bills much easier and more convenient for its customers. MyBills will allow credit/debit card and echeck payments to be made securely and quickly over the Internet. MyBills uses a secure certificate to ensure that your information is protected over the Internet.
How do I pay my McAllen Public Utility bill?
Open the Mac App Store to buy and download apps. This is for McAllen Public Utility customers to make payments. This application is created by Paymentus Corporation for customers to enroll and pay bills from an iOS device. 1. Performance improvements 2. Minor bug fixes.
What is the address of the McAllen Public Utility?
The address of the McAllen Public Utility is at 1300 Houston Avenue, McAllen, TX 78501. City of McAllen 1300 Houston Avenue McAllen, TX 78501 Phone : [956] 681-3111 PRIVACY POLICY.
What is the McAllen Public Utility Board of Trustees?
The Board of Trustees of the McAllen Public Utility was set up on February 2, 1945, to manage all of the city’s water and sewer. The Board is made up of one official member chosen by the Mayor and four members elected at large by place in a citywide election for four-year terms.
What does the utility billing department do?
The Utility Billing department’s main job is to make sure that accounts with unusual usage are looked at and that all accounts are billed, statements are printed, and mailed out on time for their billing cycle.
How do I get a copy of my utility bill?
MyBills uses a secure certificate to ensure that your information is protected over the Internet. First time users are advised to have a copy of their utility bill available. If you do not have your customer account number, you will need to contact Customer Service at 956. 681. 1600 to obtain it.