As a Mountaineer Gas customer, you have several options for paying your natural gas bill each month. While you can pay online, by mail, or in person, paying your Mountaineer Gas bill by phone is one of the quickest and most convenient methods.
As someone who has been a Mountaineer Gas customer for years, I often choose to pay my bill over the phone to save time and hassle. In this article, I’ll outline the simple process so you can easily pay your gas bill by giving Mountaineer a quick call.
Have Your Account Information Ready
Before picking up the phone to pay your Mountaineer Gas bill, take a moment to pull together the key information needed:
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Your Mountaineer Gas account number
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Service address on the account
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Amount due on your current bill
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Payment information (card number if paying by credit/debit card)
Having these account details handy will allow the phone payment process to go smoothly and quickly, You can find your account number and current balance right on your monthly paper bill or by logging into your online account,
Call Mountaineer Gas Customer Service
To pay your natural gas bill by phone, you will call Mountaineer Gas Customer Service at 1-800-834-2070. This toll-free number connects you directly to the Mountaineer Gas payment center.
I recommend jotting down this number in your contacts for easy access each month. You can call anytime Monday-Friday from 8am-5pm to make a payment over the phone.
When prompted, select the “Pay Bill” option to be connected with a representative who can assist you in making a payment.
Provide Your Account Details
After choosing the pay bill option, you will be connected with a friendly Mountaineer Gas representative. Let them know you are calling to make a payment on your natural gas account.
They will then ask you for your:
- Account number
- Service address
- Current balance/amount you would like to pay
Have these details ready to provide so the payment can be applied promptly and accurately to your account.
Select Your Payment Method
Once your account is verified, you will be able to select your preferred payment method over the phone:
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Credit/Debit Card – Have your Visa, Mastercard, Discover or American Express card number and security code ready to provide.
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Electronic Funds Transfer – Provide your banking account information to authorize a direct withdrawal from your checking or savings account.
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Check – Provide payment info for the check you will be mailing.
I prefer to pay by credit card over the phone for quick and easy processing. But choose the option that best suits your needs!
Get Payment Confirmation
After you provide the payment details, stay on the line until you receive a confirmation number for your payment. Be sure to note this number down for your records.
The representative will confirm that your payment was received and applied to your account. And just like that – you’ve paid your bill!
Payment Receipt
If you need a physical receipt of the phone payment, be sure to request a receipt from the representative before hanging up. They can mail or email a receipt to you if needed.
Otherwise, your payment confirmation will be reflected on your next monthly statement. You can also log into your online account to view your updated account balance and payment history.
Let’s Review How to Pay By Phone:
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Have account number, balance, and payment info ready
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Call 1-800-834-2070 and select “Pay Bill” option
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Provide account details when prompted
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Select credit/debit card or bank account for payment
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Get a confirmation number
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Request receipt if needed
See – paying your gas bill by phone is quick, hassle-free, and takes less than 10 minutes. No stamps required!
So next time your Mountaineer Gas bill comes around, consider picking up the phone and getting it taken care of with just a simple call. Convenient bill pay is just a phone call away.
And if you have any other questions on your natural gas account, the friendly reps are available to assist you with those as well. Just call 1-800-834-2070 Monday to Friday 8am-5pm for fast, helpful customer service.
Q: How do I get gas service turned on?
Call toll-free at 1-800-834-2070 between 7:00 AM and 6:00 PM, Monday through Friday, except holidays and a Customer Service associate will assist you.
When you call, be prepared to provide the physical address of the meter location, your mailing address and a time when someone can be present for our service personnel to turn on the gas. Service orders are worked Monday through Friday, excluding holidays, and we need at least one business days notice to schedule an order.
Q: What is Natural Gas?
Natural gas is a fossil fuel called methane – a flammable gas formed deep in the earth. It is naturally odorless and colorless. A chemical called mercaptan is added to natural gas by utility companies – this chemical gives natural gas an odor similar to rotten eggs. The presence of this odor means there is a gas leak.
Like all fuels, natural gas requires the proper amount of oxygen to burn. When burning efficiently, a natural gas flame is blue in color. Any other color, such as orange, is a sign to contact a qualified heating and repair person. Incomplete combustion can produce carbon monoxide gas.
When used properly, natural gas is a safe, reliable, and efficient source for your business energy needs
Understand Your Mountaineer Gas Bill
How do I pay my gas bill at Mountaineer gas company?
Mountaineer Gas Company offers several easy and convenient ways to pay your natural gas bill. You can choose the one that works best for you. FREE online: receive, review and pay your bill online. Find the payment center nearest you and stop by! This feature can be used for one-time payments only. A small fee will be charged for this service.
How do I contact mountaineer gas?
You can contact them directly by phone at 800-834-2070. What kinds of payments does doxo handle for Mountaineer Gas? doxo handles payments for all Mountaineer Gas services, such as Gas and others. View and pay your Mountaineer Gas bill online, manage your Mountaineer Gas account, and go paperless with doxo.
Does mountaineer gas offer a budget payment plan?
Mountaineer Gas Co. offers a Budget Payment Plan that lets customers pay a set amount each month based on how much gas they use on average each year. The company’s 24-hour Operations and Dispatch Center can be reached at 1-800-834-2070, providing assistance and support to customers.
Who is mountaineer gas?
Mountaineer Gas is a Utilities provider operating in West Virginia. They offer natural gas services to residential, commercial, and industrial customers, ensuring reliable and affordable energy solutions. Common questions, curated and answered by doxo, about paying Mountaineer Gas bills. What ways can I pay my Mountaineer Gas bill?.
How does mountaineer gas calculate my monthly payment?
Mountaineer Gas will use a 12-month average to calculate your fixed monthly payment. This set amount will be charged each month automatically. A yearly “settlement month” reconciles any overages or underpayments. Budget billing renews each year unless you request otherwise.
Does mountaineer gas offer automatic bank draft?
Automatic bank draft means one less bill to remember to pay manually. Just be sure the funds are available in your account on the due date. Mountaineer Gas also has a plan called “Budget Billing” that lets you pay a set amount every month based on how much gas you use on average each year. This can make costs more predictable. To enroll in Budget Billing: