Paying your water and sewer bill in Murfreesboro, TN is easy and convenient with the city’s online payment options. The Murfreesboro Water Resources Department (MWRD) handles billing and payment services for residential and commercial accounts. Read on to learn how to access your account, view billing details, and pay your Murfreesboro utility bill online, by phone, or in person.
Online Account Access
The easiest way to manage your Murfreesboro water account is through the online LINK portal LINK allows you to
- Pay your bill
- View billing history
- Sign up for e-bills
- Compare usage
- Check payment status
- Update account info
To access LINK, visit the MWRD online payment page Click the “LINK Account Access” image to log in or register
You’ll need your 9-digit customer number and 8-digit account number. These are on your printed bill or available from customer service.
LINK offers a fast, paperless way to take care of your Murfreesboro utilities account.
Paying Your Water Bill Online
In addition to LINK, you can make one-time water bill payments through the MWRD online payment portal without registering an account.
To pay online without logging in, go to the payment page and click the blue “One-Time Payment” button.
You’ll enter your account details, payment amount, and method. Payments can be made by credit card, debit card, or e-check.
Online payments have service fees of $0.25 to $8.75 depending on the amount. Cash/check payments are fee-free.
Paying Your Water Bill by Phone
To pay your Murfreesboro water bill by phone, call 615-848-3209 and select option 2. You’ll need to provide your account details and payment method.
Phone payments can be made with a credit/debit card or e-check. Service fees apply like with online payments.
The automated phone payment system is available 24/7. You can also speak to a customer service agent during business hours for assistance.
Paying Your Water Bill by Mail
Mail your payment to:
City of Murfreesboro Water Resources
PO Box 9
Murfreesboro, TN 37133-0009
Include your remittance slip and check or money order payable to City of Murfreesboro. Write your account number on the payment.
Allow 5-7 days for mailed payments to process. This fee-free option avoids service charges.
Paying in Person
You can pay your Murfreesboro utility bill in person at:
City of Murfreesboro Water Resources
316 Robert Rose Drive
Murfreesboro, TN 37129
Payments by cash, check, or money order can be made at the cashier counter. In-person payments don’t have additional fees.
Payment Methods Accepted
Murfreesboro accepts these payment options for water bills:
- Credit Card – Visa, Mastercard, Discover, American Express
- Debit Card – Visa, Mastercard
- E-Check – Electronic bank draft
- Cash
- Money Order
- Check
E-check/online transactions have service fees. Cash/check/money order payments don’t.
Payment Due Date
Murfreesboro water bills are issued monthly and payment is due 21 days after the billing date.
So if your billing date is the 5th, payment must be received by the 26th to avoid late fees. Review your monthly bills carefully to ensure accurate charges and account for any billing cycle irregularities.
Sign up for account alerts through LINK to receive due date reminders by email, text, or phone. This helps you avoid forgetting and making late payments.
Late Fees and Disconnection
If your water bill isn’t paid by the due date, late fees apply:
- 10% penalty on unpaid balance
- 1.5% monthly interest charge
Accounts 30 days past due may be disconnected. A $30 disconnection fee and $30 reconnection fee will be assessed for shutoffs.
Avoid late fees and service interruption by paying your Murfreesboro water bill on time. Contact MWRD immediately if you anticipate difficulty paying on the due date. Payment extensions or arrangements may be available based on circumstance.
Account Management Tips
-
Provide accurate account info and update changes to ensure proper billing.
-
Carefully review statements and charges each month. Report any billing disputes promptly.
-
Sign up for e-billing through LINK to receive instant email access to monthly bills.
-
Monitor your usage via LINK and watch for abnormal spikes that may indicate leaks.
-
Enroll in autopay or schedule calendar reminders to prevent forgetting due dates.
-
Take advantage of budget billing to spread costs evenly over the year.
-
Check for billing errors that could cause overpayment – confirm meter reads and proper application of rates.
Proper account management helps avoid unnecessary fees and ensures your Murfreesboro utilities charges are correct.
Additional MWRD Services
Along with water and sewer service, MWRD provides:
- Convenience Center access
- Solid waste management
- Stormwater management
- Street lighting
Your monthly bill funds these services that help maintain infrastructure and quality of life in Murfreesboro.
Contact MWRD customer service with any questions on billing, payments, rates, or services. They can explain charges, set up payment plans, resolve issues, and more.
Benefits of Paying Online
Paying your Murfreesboro water bill through LINK provides many benefits:
-
Convenience – Pay anytime, anywhere with 24/7 online access
-
Security – LINK uses encryption and security measures to protect your data
-
Savings – Avoid late fees by getting due date alerts
-
Accessibility – View statements, billing history, and account details
-
Eco-Friendly – Reduce paper waste with e-bills
-
Speed – Payments process quickly, allowing same-day service restoration
Going paperless and paying online through LINK is the easiest way to manage your City of Murfreesboro utility account. It keeps your water flowing and sewer operating smoothly.
Reading the MeterMWRD reads every meter and bills every customer each month. In the event of an abnormally high meter reading, we will attempt to alert you. To receive monthly meter readings by email, sign-up for
AMI Customer Portal Account instructions – follow instructions on how to set up your account
Alerts for your account – follow instructions on how to set up alerts for your account.
DID YOU KNOW? City of Murfreesboro-Water and Sewer Department (average water usage)
FAQ
Who provides water for Murfreesboro, TN?
Both the Murfreesboro Water Resources Department and the Consolidated Utility District handle water, wastewater, reclaimed water, and stormwater.
How do I pay my sewer bill in NJ?
You can pay your bill Online , in person, to pay by phone: 1-888-877-0450 or by mail. If you choose to use an outside payment service, please check your receipt to make sure the payment goes to the Water and Sewer Department of the City of Newark, NJ. The City of Newark Authorized payment service is ValuePay.
How do I pay my sewer bill in CT?
Bill payments can be conveniently made through one’s personal secure Customer Account Portal either online (www. cap. gnhwpca. com) or via a phone call to our automated IVR system. Credit, Debit Cards, or e-checks are accepted. Monday-Friday, 8:30 a. m. to 4:00 p. m.
How do I pay my Murfreesboro utility bill online?
You can find these at the top of your bill, or you can call 615-848-3209 and choose Option 2 to have Customer Service look it up. Click on the “Online Payment’ link on the right-hand side of the page to pay your bill. These services are provided by a third party working in partnership with the City of Murfreesboro.
How do I access a Murfreesboro customer service portal?
A new video shows customers how to easily sign in and start using a customer service portal on their phone or computer. Customers can visit the City of Murfreesboro website at www. cityofMurfreesborotn. gov then under A to Z access the Water Resources Department webpage. Locate the “Account Access” page and find the AMI “Customer Portal Account” link.
What is the Murfreesboro Water Department?
Find 2 external resources related to Murfreesboro Water Department. The Murfreesboro Water Department, located in Murfreesboro, TN, is an utility company that operates the public water system. In Rutherford County, the Water Department, also known as the Water Utility, provides drinkable tap water to homes, businesses, and other groups.
Does the city of Murfreesboro accept online payments?
The City of Murfreesboro does not receive these funds. These service fees will be charged to the consumer at the time of the transactions. PLEASE NOTE: We are unable to accept online payments below $5. In addition, there is a maximum payment per transaction of $2,000.
Where can I get a night depository in Murfreesboro TN?
Night depository is available in the drive-thru at our office at 300 NW Broad Street, Murfreesboro, TN 37130. Check or money order only please. Mail your payment to Murfreesboro Water Resources, PO Box 897, Murfreesboro, TN 37133-0897. Check or money order only please. MWRD reads every meter and bills every customer each month.
Are Murfreesboro water meters accurate?
The Murfreesboro Water Resources Department upgraded all of the city’s water meters in 2016–17 to make them more accurate and useful. US Bronco, a company that installs remote meters, worked with ITron and United Systems to put in the new wireless meters.