How to Pay Your Utility Bill in Ormond Beach, Florida

Living in sunny Ormond Beach means enjoying Florida’s beautiful beaches and waterways. But it also means having to pay those monthly utility bills to the city for services like water, sewer and trash. As a resident or business owner in Ormond Beach, you’re responsible for paying your utility bill on time each month. Not to worry – Ormond Beach offers multiple convenient payment options to easily settle your utility bill.

In this comprehensive guide, I’ll outline the various ways to pay your Ormond Beach utility bill online by phone, mail or in person.

Overview of Ormond Beach Utility Billing

The City of Ormond Beach utility department handles water, sewer, reclaimed water and trash services for the municipality and surrounding areas

They issue monthly bills based on your metered usage of these utility services. Bills are typically mailed during the first week of the month and are due by the last day of the month

It’s important to pay your bill in full and on time to avoid penalties and disruption of your utility services. Now let’s look at the payment methods Ormond Beach offers.

Paying Your Utility Bill Online

The fastest, most convenient way to pay your Ormond Beach utility bill is online through the city’s website:

• Go to ormondbeach.org/Payments

• Click “Pay Your Utility Bill” to make a one-time payment by credit card without registering. Just enter your account number.

• Or click “Access Your Utility Account” to set up an online profile. This allows you to:

• View payment history

• Access billing statements

• Set up auto-pay

• Go paperless

• Enter your payment details and submit. Accepted cards are Visa, MasterCard, Discover.

Paying online takes just minutes and can be done anytime day or night. I like to schedule a monthly reminder to log in and pay.

Paying by Phone

You can also pay your Ormond Beach utility bill conveniently over the phone:

• Call the Utility Billing office at 386-676-3209 during business hours, Monday to Friday 8am to 5pm.

• Use the automated phone payment system at the same number anytime to make a payment by credit card.

To use the automated system, have your account number and card details ready. Write down your confirmation number.

Paying by Mail

To pay your utility bill by check or money order via US mail, send your payment to:

City of Ormond Beach P.O. Box 217Ormond Beach, FL 32175-0217

Include your payment stub or write your account number on the check or money order. Allow 5-7 business days for delivery to avoid late fees. I recommend mailing at least 1 week before the due date to be safe.

Paying in Person

You can pay your utility bill in person at Ormond Beach City Hall:

Address: 22 S Beach St, Ormond Beach, FL 32174

Hours: Monday-Friday, 8am-5pm

When paying in person, you can pay with cash, check, money order or credit/debit card. Bring your utility bill or know your account number. Get a receipt for your records.

Paying in person allows you to directly hand deliver payment and receive instant confirmation. But City Hall has limited hours.

Auto Bill Pay

For the easiest, hassle-free way to pay your Ormond Beach utility bill every month, sign up for auto bill pay:

• On the online payment site, click “Access Your Utility Account” to register

• Select auto-pay and enter your credit card or bank account info

• Pick your preferred payment date each month

Your bill will then be paid automatically on that date every billing cycle. One less thing to remember each month!

Account Management Tips

Here are some tips for effectively managing your Ormond Beach utility account:

• Provide an email address to receive billing alerts, reminders and e-statements.

• Carefully review your monthly statements for any errors, leaks or spikes in usage.

• Update your contact information if you move or change phone numbers.

• Consider going paperless to access statements anytime and avoid mail delays.

• Set calendar reminders for your bill’s due date so it doesn’t slip your mind.

Staying on top of your account activity helps avoid surprise fees or service disruptions later on.

Avoid Late Fees and Shut Offs

Ormond Beach utility bills must be paid by the last day of each month. If you miss paying by the due date:

• A 10% late fee is added to your account if not paid on time.

• Accounts more than 30 days past due may have service disconnected until paid in full.

• A $30 fee is charged if utilities are shut off for nonpayment.

• A $30 reconnection fee also applies to resume service.

That’s $60 in additional fees if your bill is late and service is interrupted. Avoid this by paying on time every month without fail.

Customer Service Contacts

If you ever have questions or concerns about your utility bill in Ormond Beach, the billing staff is available to assist:

• Call 386-676-3209 during office hours Monday-Friday 8am-5pm

• Email [email protected] and allow 1-2 days for a response

• Visit the Utility Billing office at City Hall, 22 S Beach St

The billing department can answer questions, take payments, and help resolve any issues with your account. Don’t hesitate to reach out to them!

In Summary

Just make sure to pay no later than the due date on the last day of the month to avoid penalties. And Ormond Beach’s knowledgeable utility billing staff is available if you ever need assistance! Paying your bill doesn’t have to be a chore.