Paying your gas bill on time is an essential part of being a responsible Dominion Energy customer in North Carolina. I want to provide a comprehensive guide to walk you through the various ways to pay your Dominion gas bill, as well as offer tips on budgeting, understanding your bill, and setting up automatic payments. As your local gas provider, Dominion Energy aims to make paying your bill as quick and convenient as possible
Overview of Dominion Energy
Dominion Energy is one of the nation’s largest producers and transporters of energy. In North Carolina, Dominion Energy provides natural gas to over 110,000 homes and businesses. The company is committed to outstanding customer service, operational excellence, and community involvement.
Dominion Energy acquired North Carolina natural gas company Piedmont Natural Gas in 2016. While the name has changed, Dominion Energy continues Piedmont’s longstanding tradition of reliable, safe natural gas service throughout the Tar Heel state
When is My Dominion Gas Bill Due?
Dominion Energy bills residential customers monthly and business accounts on various cycles. Your specific bill due date depends on your service area and billing cycle, which is printed on your monthly statement.
Bills are usually due around 3 weeks after the billing date. For example, if your billing date is January 5, your payment may be due around January 26th.
Late fees apply if payment is not received by the due date printed on your bill I always recommend paying at least a few days early to ensure your payment processes on time
Ways to Pay Your Dominion Gas Bill
Dominion Energy offers residential customers multiple ways to pay their gas bill conveniently. The most popular options include:
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Online – The fastest way to pay is through your online Dominion Account. You can pay by credit/debit card, make a direct bank transfer, or even set up automatic monthly payments.
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By Phone – Call 1-800-752-7504 to pay by credit/debit card using Dominion’s automated payment system.
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By Mail – Detach the payment stub from your bill and mail with a check or money order. Allow 7-10 days for mail delivery.
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In Person – Take your bill to an authorized payment location. Same-day payments can be made at Walmart, Kroger, and other retailers for a small fee.
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Automatic Bank Draft – Sign up to have your bill amount automatically drafted from your bank account each month. This ensures you never miss a payment!
I personally love the convenience of Dominion’s online account management. It only takes a few minutes to sign up, and you gain access to customized payment options, billing history, usage insights, and more.
Setting Up Recurring Automatic Payments
The easiest way to avoid late fees and keep your gas service uninterrupted is to enroll in Dominion’s automatic payment program, called AutoPay.
With AutoPay, the total amount due each month is drafted directly from your bank account on your bill’s due date. As soon as your bill generates each month, you’ll receive an email notification of the amount and date that will be debited.
To get started, simply log into your Dominion online account and follow these steps:
- Click on “Billing & Payments” from the menu.
- Select the “AutoPay” button.
- Choose your preferred debit date and confirm your banking details.
- Review and submit the AutoPay agreement terms.
That’s it! Going forward, you’ll continue receiving monthly bills for your records but never have to worry about manually paying it again.
Understanding Your Dominion Gas Bill
When you receive your monthly Dominion Energy gas bill in the mail, it contains detailed information about your natural gas usage and charges. Taking a few minutes to review the key sections can help ensure billing accuracy and catch potential issues early.
Here are 3 important areas to look at on your Dominion gas bill:
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Account Summary – This section shows your previous balance, any payments made, total new charges, and the amount due by the due date. Compare this total due to your bank/credit card statement.
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Meter Readings – Check the dates and gas usage amounts shown from your old and new meter readings. Make sure the usage aligns with your normal consumption. Unusually high usage may indicate a gas leak or other problem.
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Message Center – Don’t skip reading the message center section on the front of your bill. It contains important notices about rate changes, payment reminders, energy saving tips, and more.
Being an informed customer will help you budget accurately, spot billing mistakes, and identify areas to lower your monthly gas costs.
Budget Billing to Level Out Payments
For customers who want consistent, predictable gas bills from month to month, Dominion Energy offers Budget Billing. This free program averages your usage over the past 12 months and assigns a fixed monthly payment amount.
Benefits of Budget Billing include:
- Avoiding seasonal spikes in your gas bill.
- Simpler household budgeting with a predictable payment.
- Preventing large “catch-up” bills after an unusually high usage month.
To qualify, you must have 12 months of usage history at your current address. Any balance from over or underpayments is reconciled after 12 months, and a new fixed amount is calculated.
Overall, Budget Billing provides peace of mind and stability for managing utility costs. Enroll through your online Dominion account or contact customer service to get started.
Avoid Late Fees and Disconnection
Nothing is more stressful than forgetting to pay your gas bill and suddenly facing late fees, collections calls, and potential service shutoff. Don’t let it get to that point! Here are my top tips to avoid penalties and keep your gas flowing:
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Mark your bill’s due date on your calendar as soon as you receive it. Set a bill payment reminder on your phone a week before it’s due.
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If you’re ever struggling to pay on time, call Dominion BEFORE the due date to set up a payment plan. Discounts and extensions may be available.
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Sign up for paperless eBills so you never misplace a statement. The email notification will remind you to pay.
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Enroll in AutoPay or recurring automatic bank drafts so your bill gets paid on time without you having to remember.
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Pay a little extra each month if possible to build up a credit that covers you in an emergency.
Life happens, but with proactive planning you can maintain good standing as a Dominion Energy customer. Protect your gas service and your budget by making on-time payments a top priority every month.
Let Us Know If You’re Moving
About 60,000 Dominion Energy customers move to a new North Carolina home each year. If you’re moving soon, be sure to notify the gas company as soon as possible to schedule shutting off service at your old address and starting it at your new location.
It’s easy to transfer or start service through your online account. Or you can call 1-877-776-2427 and speak with a customer service agent to handle the details. Provide them with:
- Your name and account number
- Current service address
- New address and requested start date
- Mailing address for final bill if different than service address
Remember to take a photo of your gas meter reading on move-out day. This ensures your final bill only charges for the gas used while you lived there.
With advance notice, Dominion Energy will seamlessly transfer your service, so gas is flowing when you arrive at your new home. Be sure to update your AutoPay details too so billing and payment continue without interruption.
We’re Here to Help!
Dominion’s website and mobile app make reviewing usage, making payments, updating account details, and more extremely convenient. If any questions ever come up, their US-based customer service team is available 24/7 by phone, email, chat, and social media to provide assistance.
Don’t hesitate to reach out if you need help understanding your bill, making payment arrangements, moving your service, or troubleshooting other issues. Dominion Energy wants you to have an exceptional customer experience as they deliver your essential gas service. Building strong communities and relationships is at the heart of what they do.
Explore the different ways to pay your bill
We’ve made it as convenient and easy as possible for both residential and business customers to pay their energy bills; take a look below and see which way best meets your needs.
Consider enrolling in eBill to receive your bill details directly to your email inbox and can pay from your computer or your phone. The email will include summary bill information and a link to view your bill and other important billing information.
Choose Your Province/State of Service
In order to serve you better, please select your Enbridge Gas location services.
How to get Dominion to help pay your energy bill
FAQ
What is the phone number for East Ohio gas bill payment?
Who bought Dominion gas?
How do I pay my Dominion energy bill by phone in South Carolina?
Pay by Phone Call 800-450-9160 to make a payment. Some limitations may apply. Call Paymentus at 800-450-9160 to make a one-time payment; providing bank routing information or a card number. A $3. 50 fee per transaction* charged by Paymentus will apply.
Where can I pay my Just energy Light bill?
Your payment is easy to make because you can do it online or over the phone at 1-866-268-1975. This lets our customers avoid hold time when paying by phone with one of our Energy Advisors.