Paying your monthly electric bill is an essential task for every household and business in Tulsa. While the process may seem straightforward customers have several options to choose from when it comes to making payments. This article will explain the various methods available for paying your electric bill with the City of Tulsa and Public Service Company of Oklahoma (PSO) the main electric providers in the area.
Overview of Electric Providers in Tulsa
There are two main electric utility providers that service the Tulsa area:
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City of Tulsa Municipal utility owned by the city that provides electric services to residents and businesses located within Tulsa city limits
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Public Service Company of Oklahoma (PSO) Investor-owned electric company that services Tulsa County suburbs and rural areas outside of Tulsa city limits
Most addresses in Tulsa are served by one or the other. Your monthly electric bill will come from whichever provider services your neighborhood.
Paying Your City of Tulsa Electric Bill
If you live within the Tulsa city limits, your electric bill comes from the City of Tulsa. Here are the ways you can pay your municipal electric bill:
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Online: Pay on the City of Tulsa website with your account number. There is no fee to pay online.
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By Phone: Call 918-596-9511 to pay over the automated phone system.
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In Person: Pay at the cashier windows inside the City Hall building downtown. You can pay with cash, check or money order.
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Authorized Payment Locations: Take your bill to one of the authorized retailers like CVS, Dollar General, Walmart, and more. Fees may apply.
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By Mail: Send a check or money order using the payment stub from your bill to the address printed on your statement.
The City of Tulsa offers both one-time payments and auto-pay options. If paying online or over the phone, you will need your account number and the name on the account.
Paying Your PSO Electric Bill
For customers outside of the Tulsa city limits, your electric provider is PSO Oklahoma. They offer the following payment options:
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Online: Pay through your online PSO account. Sign up for an account on their website. Online payments are free.
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PSO App: Download the PSO app on your smart device to monitor usage and make payments.
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By Phone: Call 833-776-7697 to pay through PSO’s automated phone system. Fees may apply.
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In Person: Take your bill to an authorized payment center such as Ace Cash Express, CVS, Dollar General and more.
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By Mail: Mail your payment stub and check or money order to the address on your printed statement.
PSO offers both one-time payments and auto-pay. To pay online or through the app, you’ll need your PSO account number.
Payment Assistance Programs
If you are having trouble paying your electric bill in Tulsa, payment assistance programs are available from both providers:
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Payment arrangements: Set up a monthly payment plan to pay past due balances over time.
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LIHEAP: Low Income Home Energy Assistance Program provides federal bill assistance.
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Project REACH: Helps limited income seniors and disabled customers.
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DollarHelp: Customers can donate to help others pay bills.
Contact your provider to learn about qualification requirements and how to apply for bill assistance programs.
Tips for Paying Your Electric Bill
Follow these tips to easily manage your electric payments:
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Sign up for online or phone payment options to easily pay on your schedule.
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Enroll in autopay or paperless billing to avoid late fees.
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Track your daily electric usage by signing up for usage alert emails or texts.
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Learn about budget billing programs like Average Monthly Payments to spread costs evenly.
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Check for energy efficiency rebates and incentives from your provider to help lower electric costs.
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Apply for payment assistance programs if you are struggling to keep up with electric bills.
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Contact customer service with any questions about your electric account, payment options or available assistance.
Understanding Your Electric Charges
When reviewing your electric bill, you may see various charges and fees:
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Electric service: Charges based on the kilowatt-hours (kWh) of electricity used.
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Customer charge: Daily access fee that covers billing and customer service.
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Demand charge: Charge based on your highest electric usage each month. Appliances like HVAC systems can increase demand.
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Taxes: Various city, state and federal taxes are added to electric bills.
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Fees: Late payment fees, reconnection fees or other service fees.
Compare your kWh usage month-to-month to see if usage is increasing. Contact your provider to discuss options if your bill is suddenly much higher.
Summary
Paying your electric bill in Tulsa is easy whether your provider is the City of Tulsa or PSO. Choose a payment method that fits your needs, such as online, phone, autopay, etc. Manage your account through the online portals for each provider. Reach out to customer service if you need payment assistance or help reading your electric charges. Keeping on top of your electric account ensures uninterrupted service so you can power your home or business.
Need help paying your electric bill?
FAQ
Where can I pay my Tulsa water bill in person?
The City Hall cashier windows are inside the 2nd Street entrance. This is where you can pay your utility bill. Windows are open from 8 a. m. – 5 p. m. Payment can be made with cash, check, or money order. A night depository is located on the plaza just west of the entrance to City Hall, 175 E. 2nd Street.
What is the phone number for PSO Duncan OK?
Can you pay bills online?
Gather your bills, including account numbers and the addresses to where you mail the payments. Use your bank’s online bill pay service and either type in the information for each biller or pick them from a list your bank gives you. Choose when to send the payment. Select a recurring or one-time payment.
How do I pay my utility bill in Tulsa?
In person at City Hall, 175 E. 2nd Street. You will need your bill. By phone: Phone payments can be accepted through our IVR system when calling (918) 596-9511. Find out more about Account Activation, Transfer, and Shut-Offs for City of Tulsa utilities. How do I turn my service on or off?
Can I pay my electric bill in person in Oklahoma?
(Public Service Company of Oklahoma) TULSA, Okla. (KTUL) — Customers of Public Service Company of Oklahoma can now pay their electric bills in person. PaySite bill payment kiosks have been set up all over the city so that people can pay their bills with cash or checks. The payment is posted immediately for PSO customers.
How do I pay my utility bill?
That’s easy! You can pay your bill online. All you need is your new account number and Customer ID, as well as the exact name that’s on your bill. In person at City Hall, 175 E. 2nd Street. You will need your bill. By phone: Phone payments can be accepted through our IVR system when calling (918) 596-9511.
Where can I pay my bills in Tulsa?
PaySite bill payment kiosks have been set up all over the city by PSO so that people can pay their bills with cash or checks. The payment is posted immediately for PSO customers. The kiosks are currently in 25 grocery and convenience stores around Tulsa. Click here for a list of locations where you can use the service.
How do I pay my electric bill?
EFT is the easiest, most convenient way to pay your electric bill. No more checks, no more stamps. With EFT, your payments are transferred to us directly from your bank on the bill’s due date. Setting up a bank draft through SmartHub or calling us at 405-372-2884 or 800-375-2884 will save you time and money.
How do I pay my bill online?
You can pay your bill over the telephone. This service is free and can be done using your bank account or a credit card. Secure Pay is a toll-free dedicated phone line that allows members to make payments 24 hours a day. Pay your bill with Secure Pay by calling 855-966-2775. Central’s SmartHub is a fast online way to make your bill payment.