Having reliable access to clean water is something we often take for granted. But providing high-quality water relies on complex infrastructure that needs continual maintenance and investment.
As a Taunton water customer, your water bills help fund these critical system upgrades and daily operations. Read on for a breakdown of how Taunton water billing and payment works.
Water Billing in Taunton
The City of Taunton issues water and sewer bills to all residential and commercial customers on a quarterly basis.
Some extra high-volume water users may receive monthly billing if water consumption exceeds certain thresholds.
Taunton water bills include charges for
- Water usage based on metered consumption
- Sewer service
- Stormwater management fees
- Fire protection costs
- Water treatment infrastructure investments
- Any outstanding balances
Review your detailed bill breakdown to understand what composes your total charges each quarter. Monitor usage over time to detect any leaks or changes on your end.
Payment Due Dates
Taunton water bills must be paid within 30 days of the issue date printed on your statement.
Pay close attention to the due date on each new bill and be sure to pay on time to avoid penalties. Setting a reminder on your calendar can help avoid missed payments and late fees.
Convenient Ways to Pay Your Taunton Water Bill
The City of Taunton offers various options to pay your water bill conveniently:
Online – Pay via the online portal anytime 24/7. Just have your account number handy.
By Phone – Call the toll-free automated payment line at 508-381-5455.
By Mail – Send a check or money order using the return envelope provided with your bill.
In Person – Visit Taunton City Hall at 15 Summer St. during business hours to pay by cash, check, or card.
Drop Box – Place your payment in the secure drop box at City Hall after hours.
Choose the payment method that fits your needs and preferences each quarter. The city aims to provide flexibility and ease.
Auto-Pay for Worry-Free Water Payments
For ultimate convenience, enroll in auto-pay to have your water bill amount automatically deducted from your bank account each billing cycle.
Auto-pay avoids late fees, saves postage costs, and gives you peace of mind knowing your bill is always paid on time.
Contact the Taunton Water Department to set up recurring automatic payments from your checking account.
Financial Assistance for Qualified Customers
If you are having difficulty affording your water bill, Taunton offers financial assistance programs:
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Payment plans – Arrange installment payments based on your situation.
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Needs-based discounts – Receive reduced rates if you meet low-income requirements.
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Bill rounding program – Round your bill up to help support others in need.
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Hardship amnesty – Receive forgiveness for overdue bills due to emergencies.
Contact the Taunton Water Department to discuss bill assistance options tailored to your circumstances. Support is available!
We’re Here to Help
Paying your water bill should be simple and worry-free. The Taunton Water Department team is available to answer questions and address concerns:
Phone: 508-821-1045
Email: [email protected]
Contact us about your account status, payment issues, billing disputes, meter problems, or any other water-related topics. We aim to provide excellent customer service to Taunton residents!
Pay Water and Sewer bills online
FAQ
What is the phone number for the city of Taunton bill pay?
Where does Taunton get its water?
Complex (Assawompset, Pocksha, Great Quittacus, Little Quittacus, and Long Ponds) and Elders Pond. All six reservoirs are located in parts of Freetown, Lakeville, Middleborough, and Rochester, Massachusetts. Raw water is treated at the Charles J. Rocheleau Water Filtration Plant, located in Lakeville.
How often do you pay a water bill in Massachusetts?
The Water Department bills on a quarterly basis; four billing cycles per year. Consumption of water is calculated by gallons of water used.
How do I pay my water bill in Taunton?
Customers will need their Water/Sewer account or bill number. Payments can be made in-person too at the Collector’s Office at Taunton City Hall. Remember that cash, check, or money order are the only ways to pay, and it’s always helpful to have your Water/Sewer account or bill number on hand.
How can I pay my City of Taunton (MA) bill online?
You can use doxo to pay your City of Taunton (MA) bill online with a credit card, debit card, or money straight from your bank account. Doxo is a safe and easy way to reach your financial goals and pay all of your bills from one account. Manage all your bills and get payment due date reminders and schedule automatic payments from a single app.
When are water and sewer bills due in Taunton?
Bills for water and sewer are sent to every home and business in the City of Taunton. Due date: 30 days after issue The Water Department can be reached at 508-821-1045 for questions about water and sewer rates, billing, payment options, amounts still owed, and replacing meters.
Does city of Taunton – water Division (Ma) accept payments?
City of Taunton (MA) Water Division accepts payments through doxo. Payments are free with a linked bank account. Other payments may have a fee, which will be clearly displayed before checkout.
How do I create a Taunton Water Department account?
You can create a new account on the Taunton Water Department website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Does city of Taunton (MA) accept doxo payments?
The City of Taunton (MA) Water Division accepts payments through doxo for their Water & Sewer services. doxo processes payments for City of Taunton (MA) and was added to their directory by a user. Enroll in the doxo bill pay network to activate direct electronic payments for City of Taunton (MA) bills. It’s free!.