If you’re a resident or business in Seminole County, Florida, keeping your water and sewer account in good standing means paying your utility bill on time each month. Seminole County provides multiple ways to pay your water bill conveniently.
This guide will outline the various payment options offered by Seminole County and provide tips for managing your water and sewer account.
About Seminole County Utilities
Seminole County Utilities provides water sewer and reclaimed water services to around 200,000 residents across Seminole County.
Some key facts about Seminole County Utilities:
- Supplies drinking water, sewer treatment, and reclaimed water utility services
- Operates 9 water treatment plants, 11 wastewater treatment plants, 38 lift stations
- Maintains over 1,600 miles of water mains and 1,300 miles of sewer lines
- Uses advanced metering infrastructure (AMI) to monitor water usage
- Serves unincorporated areas of Seminole County as well as cities such as Lake Mary, Longwood, Oviedo, and others
- Governed by the Seminole County BCC with day-to-day operations handled by the Utilities Department
- Has around 250 employees overseeing day-to-day operations
Reliable water and sewer services are vital for any community Seminole County Utilities works 24/7 to supply clean drinking water and handle wastewater treatment for thousands of homes and businesses
When are Water Bills Issued in Seminole County?
Seminole County Utilities issues water and sewer bills monthly. The due date is typically around the 28th of each month, but this may vary.
Bills include charges for:
- Water usage based on meter readings
- Basic facility charge
- Sewer service
- Reclaimed water (if applicable)
- Taxes and fees
Review your monthly bill closely and contact Seminole County Utilities immediately if you notice any irregularities. Monitoring your consumption from month to month can also help detect potential leaks.
Ways to Pay Your Seminole County Water Bill
You have several options for paying your Seminole County water and sewer bill:
Online Payment
The fastest and easiest way to pay is through the online customer portal at SeminoleCountyWaterBillPay.com. You can pay using e-Check from your bank account or a credit/debit card. The online portal also allows you to:
- View current and past water bills
- Monitor water usage
- Enroll in e-billing to go paperless
- Set up automatic monthly payments
Phone Payment
Call the Seminole County Utilities Customer Service line at (407) 665-2110 to pay your water bill over the phone using a credit or debit card.
Mail-In Payment
Detach the payment stub from your printed bill and mail it along with a check or money order to:
Seminole County Utilities
PO Box 958443
Lake Mary, FL 32795
In-Person Payment
Visit the Seminole County Utilities office at 500 W Lake Mary Blvd in Sanford. You can pay your water bill in-person Monday-Friday from 9am-5pm using cash, check, money order or credit/debit card. A drop box is also available outside for check or money order payments.
Automatic Payments
Sign up through the online portal to have your water bill automatically paid from your bank account each month. This ensures your payment is always on time.
Avoid Late Fees and Service Disruptions
To avoid penalties, it’s crucial to pay your Seminole County water bill by the due date each month. Here are some key dates and fees to be aware of:
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Bills are typically due around the 28th of each month.
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A 1.5% late fee is applied to past due balances.
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Accounts 15 days past due receive shut off notices.
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Service may be disconnected if the bill remains unpaid after 5 days.
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A $30 fee is charged to resume service after disconnection.
Don’t get hit with late fees or risk having your water shut off. Mark your calendar with the due date and pay on time through one of the convenient options.
Financial Assistance for Water Bills
For Seminole County customers having trouble paying their water and sewer bill on time, the following assistance programs are available:
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Payment plans – Set up installment plans to pay past due balances over time.
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LIHEAP – Low Income Home Energy Assistance Program provides federal grants for utility bills.
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Project CARE – This program through Seminole County Utilities provides bill credits to qualified low-income households.
If you are struggling financially, contact Seminole County Utilities right away to learn about enrolling in assistance programs and avoiding service disruption.
Managing Your Seminole County Water Account
The online customer portal makes it easy to take control of your Seminole County water and sewer account. After creating a secure online profile, you can:
- View real-time water usage and set alerts
- Analyze consumption trends over time
- Opt into paperless e-billing
- Update account and contact information
- Schedule automatic payments
- Monitor monthly bills and payment history
- Receive notifications from Seminole County Utilities
Using the online portal allows you to monitor your water usage closely and pay bills on time every month. Sign up today at SeminoleCountyWaterBillPay.com.
Contact Seminole County Utilities
If you have any questions or need assistance with your water and sewer account in Seminole County, contact customer service:
By Phone: (407) 665-2110
By Email: [email protected]
In Person: 500 W Lake Mary Blvd, Sanford, FL 32773
Hours: Monday-Friday, 9am-5pm
The Seminole County Utilities billing office team is available to help with billing questions, payment issues, service requests, and account management.
Why Choose Seminole County Utilities?
There are many great reasons for Seminole County residents and businesses to trust Seminole County Utilities for their water and sewer needs:
- Convenient online account management
- Multiple payment options including automatic payments
- High-quality drinking water that surpasses standards
- Professional and reliable customer service
- Quick response time for any service issues
- Water conservation programs to protect resources
- Financial assistance programs for those in need
- Commitment to environmentally-sound practices
- Investments in infrastructure like AMI water meters
- Transparent public utility governed by elected BCC
Next time your Seminole County water bill arrives, don’t delay – pay right away using one of the fast and easy methods available. Prompt payment ensures uninterrupted service.
Video: Seminole County residents to see increase in water bills
FAQ
What county is Seminole, FL in?
Where can I pay my water bill in El Paso?
You can pay your bill in a number of ways, depending on where you are: by phone (915) 594-5500, option 1, after choosing your language; by mail (check or money order); or in person at any El Paso Water P O. Box 511 El Paso, TX 79961-0511. Payment LocationsCash Check Money OrderExpanded locations throughout town.
What is Seminole County on-line utility billing?
Welcome to Seminole County On-line Utility Billing. This service offers up-to-date, online views of customer utility accounts. From the comfort of home, citizens can review such information as payment history, pending payments, and account status.
How do I pay for a boil water alert in Seminole?
Mail Payments to PO Box 958443 Lake Mary, FL 32795 Sign up for Alert Seminole today to get alerts about boil water advisories and other things. 1. Set up recurring payments. 2. Pay online. 3. Look over your account. No more writing checks! It’s free! Check your account information and pay online.
What is Seminole County water?
This page provides information about Seminole County Water. About 63,498 people in Winter Park and Casselberry City, Florida get their water from the Seminole County Water – Southeast Consecutive Service Area, which is run by the County Department of Environmental Services.
How do I create a Seminole County water account?
If you already have an account, you just need to login to the Seminole County Water site. Seminole County Water accepts credit cards, debit, and direct deposit. Click here to login. Want to create a new account? You can create a new account on the Seminole County Water website.
Does Seminole County have a water quality report?
The EPA is required by the Safe Drinking Water Act to check the quality of the water in Seminole County every year and send out a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.