Are you still mailing checks or driving to the payment office to pay your Smyrna Utilities bill? It’s time to take advantage of the easy online payment options available. Smyrna Utilities offers a variety of ways to pay your electric, water, gas and sewer bills online or through automated systems. Read on to learn how paying your Smyrna Utilities bill online can save you time and hassle.
Pay on the Customer Portal
The fastest way to pay your Smyrna Utilities bill is through the online Customer Portal, Just go to townofsmyrnaazurewebsitesnet and either login to your existing account or set up a new account if it’s your first visit,
Once logged in you’ll be able to view your current charges, see previous bills and payment history, and make a payment. The portal accepts Visa, Mastercard Discover, American Express or you can pay by e-check. Payments process instantly.
The portal allows online payments 24/7, so you can pay on your schedule. Avoid the frustration of getting to the payment office before closing or waiting on hold on the phone. Just login and pay in minutes!
Enroll in AutoPay
For ultimate convenience, enroll in AutoPay through the Smyrna Utilities online portal. This authorizes your bill payment to be automatically deducted from your credit card or bank account each month.
Once setup, you’ll no longer have to remember when to pay your Smyrna Utilities bill. It will be paid automatically on time, helping you avoid any late fees.
AutoPay customers still receive a monthly bill to review charges before the payment processes. You can cancel or change your AutoPay method at any time through the portal.
Use the IVR Pay-by-Phone
Smyrna Utilities offers an automated phone payment system known as the IVR (Interactive Voice Response). Call 615-625-0109 and use this system to check your balance and make a payment.
The IVR system is available 24 hours a day, 7 days a week. So you can pay your bill anytime. Have your account number ready to log in.
The IVR accepts payments via credit/debit cards or electronic checks. No need to sit on hold waiting for a customer service agent. Just dial in anytime and pay through the automated system.
Pay by Phone
You can also speak to a customer service representative to assist you in making an Smyrna Utilities bill payment over the phone. Call 615-355-5705 during regular business hours to pay your bill.
This option allows you to pay by credit/debit card and ask any questions you may have about your charges. However, you may experience hold times during peak call volume times.
Mail In a Check
If you prefer to mail your payment via check or money order, you can send it to:
Smyrna Utilities
315 S. Lowry St.
Smyrna, TN 37167
Be sure to allow 3-5 business days for your mailed payment to reach the utility and get processed to avoid any late fees. You can also use the drive-thru drop box located at Town Hall to drop off check payments.
Avoid Late Fees
No matter which online bill pay method you choose for your Smyrna Utilities bills, be sure to pay by the due date to avoid late fees. The utility assesses late fees for any payments received after the due date.
Recurring late payments could eventually lead to service disruption, which also incurs a reconnection fee. So pay on time, every time using one of the convenient online or automated payment options.
One-Time Payments or Recurring
Smyrna Utilities online payment systems allow you to make convenient one-time payments whenever you get your monthly bill. Or you can setup recurring payments through AutoPay to have your bill automatically paid each month.
The choice is yours! Pick the option that best matches your needs and preferences. The key is that Smyrna Utilities provides a range of online payment choices to fit any schedule or style.
Know Your Login Info
Before you can pay your Smyrna Utilities bill online, you’ll need to make sure you have your account login credentials handy.
If you’re setting up a new account on the customer portal, have your Smyrna Utilities account number and phone number on the account available. These are needed for identity verification when creating your online profile.
If paying through the IVR phone system, just have your Smyrna Utilities account number ready to log in. The IVR doesn’t require a password or PIN.
So be prepared with this key information to ensure quick and easy access to make online payments.
Payment Receipt and Confirmation
Finally, when paying your Smyrna Utilities bill through online or phone payment systems, make sure to record your payment confirmation number or save your emailed receipt.
These provide proof of payment in case there are ever any questions about billing or payments made. The confirmation also gives you peace of mind that your payment was applied as expected to your account.
Online Bill Pay Is Secure and Convenient
The utility’s online portal, IVR pay-by-phone, and autopay systems are all safe and secure ways to pay 24/7. Plus you gain more control over regularly monitoring your utility usage and charges each month.
Ditch the paper bill and start enjoying the convenience of Smyrna Utilities online bill pay today!
Lawrence Utilities Online Bill Pay Tutorial
How do I pay my utility bill in Smyrna?
Either mail the check with a voided note to the address above, or bring it to one of our Utilities Customer Service Representatives in person. Note: The Town of Smyrna DOES NOT charge a convenience fee to pay with debit/credit card. Our merchant vendor DOES charge a 2. 5% fee.
How do I use the Smyrna utilities customer portal?
Welcome to the Smyrna Utilities Customer Portal. For quick payment**, use the quickpay link and the account number on your bill. This does not require you set up an account. DO NOT USE DASHES IN THE ACCOUNT NUMBER WHEN ENTERING INFORMATION: The account portal shows things like past payments, charges, copies of bills, and usage history.
How do I apply for water & sanitation services in Smyrna?
To apply for City of Smyrna water and sanitation/recycling services: Click here for service applications. Take Stephens or Bank Street to access the drive-up window off Village Walk. Please have your bill with you to facilitate a quicker transaction. There are two night drop locations.
How do I set up water service in Smyrna?
Most Smyrna homes will already have running water when you move in, but you’ll still need to set up water service with Smyrna Water. Luckily, Smyrna has made it pretty simple with the following online form. Starting service generally takes just two business days. Click here to fill out a Start Service Form.
How do I pay my utility bill?
Call 302-653-9231 and press option 2. You will need to know your utility account number and have information about a credit card or checking account ready. Please be advised that there is a $500 limit, which includes the third-party processing fee of $5. 45. Utility bill payments can be made at Town Hall Monday through Friday, from 8:00am to 4:30pm.
How do I pay off a check / money order in Smyrna?
Please note that payments dropped off after 4:30pm will not be recognized until the following business day. Check or money orders can be mailed to Town Hall at 27 S. Market St. Plaza Smyrna, DE 19977. Pay attention: payments are recorded the day they arrive; late fees will be charged if payments are received after the due date.