Paying your utility bill online to the Springfield Utility Board (SUB) is a quick and easy process for customers. SUB offers a variety of payment options including online, phone, mail, auto pay, and in person. In this comprehensive guide, we’ll outline the step-by-step process to pay your SUB electric, water, and sewer bill through their online payment portal.
Overview of SUB’s Utility Services
The Springfield Utility Board provides the following essential utility services to the Springfield, Oregon community:
- Electric power
- Drinking water
- Wastewater treatment
SUB bills monthly based on metered usage of electricity and water from the prior month. Bills are mailed out around the 1st of each month and payment is due by the 16th to avoid late fees.
In addition to SUB charges, the bill may also include sewer fees assessed by the City of Springfield. This consolidated bill offers a convenient one-stop payment option for customers.
Benefits of Paying Online
Paying your SUB bill online provides these key advantages
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Convenience – Pay anytime, anywhere with an internet connection. Avoid mailing in checks.
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Payment History – Your online account stores past bills and payments all in one place.
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Paperless Billing – Opt out of mailed paper bills and go green
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Auto Pay – Set up recurring automatic payments from bank account or credit card.
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Account Management – Update account information and track usage online.
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Late Notices – Get email alerts about upcoming due dates to avoid late fees.
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Rewards – Earn bill credits through the rewards program.
Step-by-Step Guide to Pay Online
Follow these simple steps to pay your SUB bill through their online payment portal:
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Visit SUB’s Online Payment Website
- Go to subutil.com/pay or click “Pay My Bill” on the homepage.
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Log Into Your Online Account
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Enter your SUB account number and password to log in.
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If new user, click “Register” to set up your online profile.
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Select Payment Amount
- Choose whether to pay “Total Amount Due” or specify a different payment amount.
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Enter Payment Details
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Select payment method – credit/debit card or bank account.
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Review billing address associated with your account.
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Enter contact information like email and phone number.
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Submit Payment
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Verify all details accurately entered before submitting.
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Check box to agree to the terms and conditions.
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Select “Pay Bill” to complete payment.
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Get Payment Confirmation
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You will receive a confirmation number and email after successful payment.
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Log in anytime to view payment history for your records.
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Following those six simple steps allows you to pay your SUB utility bill completely online in just a few minutes.
Tips for Managing Your SUB Account
Keep these tips in mind to effectively manage your Springfield Utility Board account and payments:
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Update your contact info if you move houses within SUB’s service area.
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Go paperless by enrolling in e-billing to receive bills electronically.
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Sign up for auto-pay to have payments withdrawn automatically each month.
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Monitor your monthly usage and charges by regularly logging into your online account.
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Take advantage of SUB’s paperless outage alerts, newsletters, and billing notices.
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Contact SUB customer support at 541-746-8451 if you need account assistance.
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Bookmark the payment portal URL for quick access each billing cycle.
Paying online is the easiest and most convenient way for Springfield Utility Board customers to manage their utility bills. Sign up for an online profile today to simplify paying your monthly SUB charges. Reliable utility services support the Springfield community’s growth and development.
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Who is Springfield Utility Board?
Springfield Utility Board gives people in Springfield, Oregon, reliable and affordable water and electricity services. They offer great customer service, online bill payment, account management, and a drive-up kiosk.
How often does the Springfield Utility Board Bill?
Springfield Utility Board bills monthly for water and electricity used in the previous month. In addition, as a convenience, your bill also may show City of Springfield sewer charges.
What’s new in Springfield utility billing software?
Your utility bills now look different and have a new way for customers to pay them thanks to a recent update to the software that does the billing. The City of Springfield Service Practice Policies are made available online for reference.
Does my bill show city of Springfield sewer charges?
In addition, as a convenience, your bill also may show City of Springfield sewer charges. You’ll only have to pay one bill for your water, electricity, and sewer/stormwater fees, and the City (and its taxpayers) will save a lot of money because they won’t have to mail out as many bills.
How many utilities does Springfield have?
Six utilities are owned and run by the city of Springfield. These are water, sewer, electricity, gas, storm water management, and sanitation services within the city limits. Gas and water are also provided to a large part of the county.
How often are utility bills billed?
For people who live in the city limits, all of their utility bills are combined on one monthly bill. This is for their convenience. Because of a recent update to the software used for utility billing, your bills now look different and have a new way for customers to pay them.