Simple and Convenient Bill Payment Options from Star Sewer and Water

Having reliable sewer and water services is essential for any community. Star Sewer and Water provides these critical utilities to residents in their service area Paying your sewer and water bills should be quick and easy Star offers several convenient payment options to fit any customer’s needs. Read on to learn about Star’s billing and online payment system.

Overview of Star Sewer and Water Bill Pay

Star Sewer and Water serve residents in their district with sewer and water utilities Customers receive monthly bills for these services that must be paid to avoid disruption Star offers the following ways to pay sewer and water bills

• Online – Pay via the Xpress Bill Pay website using bank account or card.

• Phone – Call their automated pay-by-phone line 24/7.

• Mail – Send a check or money order by mail.

• In person – Pay at Star’s office with cash, check, or money order.

• Auto-pay – Enroll to have payments automatically deducted from a bank account each month.

Benefits of Paying Online

Star encourages customers to use the online bill pay which offers many benefits:

• Convenience – Pay anytime, anywhere without visiting Star’s office.

• Speed – Payments processed immediately to avoid late fees.

• Payment options – Use bank account (e-check) or debit/credit cards.

• Account management – View statements, set up auto-pay, check payment history.

• Security – Secure encrypted transactions to protect your information.

• Accessibility – User-friendly website optimized for all devices.

• Cost savings – Avoid postage and check costs of mailed payments.

• Record keeping – Get digital receipts and confirmation emails for your records.

Paying Online with Xpress Bill Pay

Paying your Star Sewer and Water bill online with Xpress Bill Pay is a straightforward process:

• Visit Xpress Bill Pay and select “Pay Online.”

• Enter your Star account number and name on file to log in.

• Choose to pay by e-check, debit card, or credit card.

• Enter payment amount and submit.

• Save confirmation number and receipt for your records.

• Can also setup recurring auto-pay payments when logged into your account.

Paying by Phone

For those who prefer paying by phone, Star offers an automated pay-by-phone system.

• Simply call toll-free 1-866-392-0994 anytime to make a payment.

• The automated system will guide you through the process using your account number, name, and card details.

• Payments post instantly to your account and you’ll receive a confirmation number.

• The phone line is available 24 hours a day, 7 days a week for your convenience.

Mailing in Payments

If you choose to mail in payments the old-fashioned way, here are some tips:

• Make checks or money orders payable to Star Sewer and Water.

• Include your account number and service address on the payment.

• Send standard mail payments to:

  Star Sewer and Water
  10831 W State Street
  Star, ID 83669

• Allow 5-7 days for mailed payments to post to your account to avoid late fees.

• Get or request a receipt from Star for your records.

Paying in Person

Star Sewer and Water accepts payments in person at their office at the above address.

• Payments can be made by cash, check, or money order.

• Be sure to have your account number and ID ready when visiting to make an in-person payment.

• Only make in-person payments during Star’s regular business hours.

Setting Up Auto-Pay

For hassle-free payments, enroll in Star Sewer and Water’s auto-pay program:

• Log into your Xpress Bill Pay account online and select auto-pay.

• Choose the account or card you want payments auto-deducted from each month.

• Pick a payment date that ensures funds are available monthly.

• Your bill will be paid automatically each month with no additional action needed.

• You can cancel or change your auto-pay option anytime through your online account.

Avoiding Late Fees and Disconnection

To keep your Star Sewer and Water service uninterrupted, be sure to pay bills on time and avoid late fees.

• Payments are due by the 15th of each month. Late fees apply after that date.

• Accounts 30+ days past due may have water service disconnected.

• Pay immediately online or via the automated phone line if your account is in arrears.

• Reconnection fees apply if service is disconnected for nonpayment.

Notification of Billing Changes

Star informs customers of billing changes through:

• Email and text alerts if you enroll through your online account.

• Notices on printed bills if rate adjustments occur.

• Announcements on their website if new rates or fees enacted.

• Social media updates on Facebook, Twitter, etc.

• Local newspaper announcements for major billing changes.

• Mailers, bill inserts, and public postings at Star’s office.

Staying current on any billing changes helps avoid surprise costs or confusion paying your sewer and water services.

Paying your bills to Star Sewer and Water is now quicker and easier than ever thanks to convenient online and phone payment options. Customers can avoid trips to the utility office andSlow mail payments by using Star’s online billing system. With the ability to pay 24/7 from anywhere, plus setup automatic payments, managing your sewer and water bills is painless. Just be sure to pay on time each month to prevent costly late fees or service interruptions.