How to Pay Your Stream Energy Bill: A Complete Guide

Stream Energy provides electricity natural gas, and connected home services to over 6 million residential and commercial customers across 9 states. With multiple payment options available Stream aims to make paying your energy bill quick, easy, and convenient. This comprehensive guide will walk you through everything you need to know to pay your Stream Energy bill.

Overview of Stream Energy Payment Methods

Stream offers their customers various ways to pay each monthly bill:

• Online – Pay instantly anytime using MyStream Account or one-time payment.

• Phone – Call the toll-free number to use the automated pay-by-phone system.

• Mail – Send a check or money order with your payment stub.

• In person – Visit an authorized payment location near you.

• AutoPay – Set up recurring automatic payments from your bank account.

• Paperless billing – Receive, view, and pay bills electronically.

• Payment assistance – Payment extensions or averaged plans available if eligible.

Read on for a step-by-step guide on paying your Stream Energy bill.

Step 1: Sign Up for a MyStream Account

The most convenient way to manage your Stream Energy account and pay your bill is to sign up for MyStream. MyStream is Stream’s online account management system and mobile app.

To create a MyStream account:

• Visit mystream.com or download the Stream mobile app
• Select “Create New Account” and enter your account details
• Create a username and password

With MyStream you can:

• View up-to-date account balances
• Access 24 months of billing history
• Make one-time or recurring payments
• Enroll in autopay and paperless billing
• Submit meter reads and service requests

Online access makes paying your energy bill fast and straightforward.

Step 2: Pay Online Through MyStream

Once your MyStream account is set up, paying your Stream Energy bill online is simple:

1. Log into MyStream on the web or in the mobile app.

2. Go to the Billing & Payments tab.

3. Select Pay Now or Schedule Payment.

4. Enter payment amount.

5. Choose payment method – bank account or card.

6. Review and submit payment.

With MyStream you can easily pay any time before your due date.

Step 3: Pay By Phone

In addition to online payments, Stream Energy offers an automated pay-by-phone system available 24 hours a day, 7 days a week.

To pay your bill by phone:

• Call the toll-free number for your state
• Enter your 10-digit Stream Energy account number
• Follow the voice prompts to provide your payment info
• Receive a confirmation number at the end

Pay-by-phone is quick and convenient when internet access is unavailable.

Step 4: Pay by Mail

To pay your Stream Energy bill by mail:

• Write a check or money order payable to Stream Energy

• Include your payment stub to ensure proper crediting

• Mail to the payment center address on your bill

• Allow 5-7 business days for mailed payments to process

Though slower, mailing a check is simple if you prefer checks or lack internet access. Just mail it 5-7 days before your due date.

Step 5: Pay In Person

Stream has authorized pay in-person locations including:

• CheckFreePay
• Fidelity Express
• Walmart (GA only)

Find pay in-person locations:

• On your payment stub
• At mystream.com under “Ways to Pay”
• By calling Stream customer service

In-person payment allows cash payments when needed. Look for the Stream Energy logo.

Step 6: Enroll in AutoPay

For maximum convenience, enroll in AutoPay to authorize automatic payments from your bank account each month.

To enroll in AutoPay:

1. Log into your MyStream account

2. Select AutoPay under “Billing & Payments”

3. Enter your bank account information

4. Review and submit the authorization

Your bill will be paid automatically on your due date monthly. Just ensure your bank account has enough funds.

Step 7: Review Payment Assistance Options

If you’re unable to pay your Stream Energy bill in full, call promptly to ask about:

• Payment extensions
• Averaged monthly payment plans
• Financial assistance programs

Contact Stream Energy immediately if you anticipate any difficulty paying your bill on time so they can help avoid service interruption.

Get Support Paying Your Stream Energy Bill

For additional assistance, Stream Energy provides:

• Customer service numbers for each state

• Live chat through MyStream and Stream mobile app

• FAQs and how-to guides on mystream.com

• Outage reporting

Paying your Stream Energy bill should be quick and hassle-free. With multiple payment methods, paperless billing, autopay, and payment assistance options, Stream offers the flexibility to choose solutions that meet your needs.