A Step-by-Step Guide to Paying Your The Hartford Insurance Bill Online

Keeping your business insurance coverage active by paying your bill on time is essential. The Hartford makes it quick and easy for policyholders to pay their bills online through their website. In this comprehensive guide, I’ll walk through the process of paying your The Hartford insurance bill online.

Overview of Online Bill Pay with The Hartford

The Hartford offers business policyholders several ways to pay their insurance premiums online:

• Pay through your online account – Schedule recurring payments or make one-time payments

• Express pay for one-time payments – Skip account creation for quick guest checkout,

• Use your bank’s online bill pay service – Add The Hartford as a payee,

• Pay by phone – Call The Hartford billing department and pay with a representative.

No matter which option you choose, you’ll need your The Hartford policy number and zip code handy to complete the payment. Paying online is fast, secure, and avoids mailing checks.

Step 1: Locate Your The Hartford Policy Number

Your policy number is required to pay your The Hartford insurance bill online or by phone. Here’s how to find it:

• Insurance ID cards – Check the front or back of your printed ID cards.

• Policy documents – Locate your policy number on declarations, endorsements, and other documents.

• Previous billing statements – Reference a past paper bill from The Hartford.

• Online account dashboard – If you have a registered account, your policy number will be displayed.

• Contact your agent – They can provide your active policy number if you can’t locate it.

Having this number handy makes paying your bill quick and easy.

Step 2: Log Into Your The Hartford Account

If you already have a The Hartford online account, you can log in to make a payment. If not, you can register in just a couple minutes.

To login:

1. Go to www.thehartford.com and click on “Business Login” at the top.

2. Enter your username and password.

3. Select “Pay Bill” from the account menu.

Once logged in, you’ll be taken directly to the payment page to complete your transaction.

Step 3: Make a One-Time Express Payment

If you just need to make a quick one-off payment, The Hartford offers express pay without logging in.

On the business login page:

1. Click “Express Pay.”

2. Enter your policy number, bill amount, and billing zip code.

3. Fill in your payment details and submit.

You’ll receive an instant email confirmation of your payment. Use this method for quick payments without registration.

Step 4: Enroll in Recurring Payments

For maximum convenience, enroll in recurring payments through your online account. This automatically pays your Hartford premium on schedule.

On the payments page:

1. Select “Recurring Payments” and choose the frequency.

2. Pick the payment method from your saved accounts.

3. Review payment details and submit the request.

Scheduled payments will begin on the date selected and automatically continue each billing cycle. You can edit or cancel recurring payments any time.

Step 5: Pay Your Bill by Phone

If you prefer to speak with a representative, you can pay your The Hartford insurance bill conveniently by phone.

Call 1-866-467-8730 and say “pay bill” or “make a payment” when prompted. Have your policy number, bill amount, and payment info on hand.

The Hartford accepts Visa, Mastercard, American Express, Discover, checking, and savings accounts over the phone. Payments made by 11 p.m. ET process the same day.

Step 6: Use Your Bank’s Online Bill Pay

Many banks allow you to pay bills online through their website. You can add The Hartford as a payee and schedule one-time or recurring payments.

To set up with your bank:

• Enter “The Hartford” as the payee with their mailing address.

• Provide your Hartford policy number as the account number.

• Select a payment date and frequency.

• Adjust payment amounts if your premium changes.

Confirm any fees your bank charges for bill pay services. Payments typically take 2-3 business days to process.

Avoid Policy Cancellation with On-Time Payments

Paying your Hartford premium by the due date ensures continuous insurance coverage for your business. Here’s what happens if your payment is late:

• Bills are due on the date listed on your statement, usually the 1st of the month.

• If unpaid for 10 days, a $10 late fee is applied.

• After 30 days past due, The Hartford sends a cancellation notice giving 10 days to pay the balance.

• If still unpaid after 40 days, your policy is cancelled back to the original due date.

Avoid headaches by paying on time! Enroll in autopay or email reminders so you never miss a payment due date. Contact The Hartford billing department if you need to discuss alternate payment arrangements.

Get Billing Help and Support

If you have any questions or issues when paying your The Hartford insurance bill online, their billing team is available to assist:

• Call 1-866-467-8730. Wait times are shorter Monday-Friday.

• Email The Hartford billing department at [email protected] for a 1 business day response.

• Live chat via your account or The Hartford website during business hours.

• Visit your local agent in person – find one nearby on their website.

Some common billing questions include:

• I lost my policy number – how do I find it?

• Why haven’t I received my billing statement?

• How do I change the billing address or update payment method?

• What do I do if my payment won’t go through?

• Can I switch my autopay date?

• I’m locked out of my account – help with password reset.

The Hartford’s experienced billing specialists are always happy to help resolve any payment issues or concerns you may have.