Having reliable electric, water, sewer, and other municipal services is essential for homes and businesses in any town. The Town of Ayden strives to make paying your monthly utility bill quick, easy, and flexible. As a public power provider that owns and operates our own electric distribution system, the town offers residents and businesses transparent billing and competitive rates.
This article provides an overview of payment options, account management, billing policies, financial assistance programs, and energy savings tips related to paying your Ayden utility bill
Online Account Management
The most convenient way to manage your Ayden utility account is through the online customer portal at aydennc.municipalonlinepayments.com. You can:
- View utility usage and billing history
- Make one-time payments
- Set up recurring auto-pay
- Monitor daily consumption
- Submit service requests
- Go paperless with e-bills
The portal allows 24/7 access to your account details and full control over billing and payments. You’ll receive email reminders about upcoming bills to avoid late fees.
Payment Options for Ayden Utility Bills
The Town of Ayden offers flexibility in how you pay your utility bill:
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Online – Pay by credit/debit card or e-check via the customer portal
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Phone – Call the utility department at 252-481-5817 to pay over the phone
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Mail – Send a check or money order to the utility department office.
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In Person – Visit the office at 4144 West Ave to pay by cash, check, or money order.
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Drop Box – Use the secure drop box after business hours.
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Auto Draft – Sign up for automatic monthly bank account withdrawals.
Review your bill and select the most convenient method for you each month.
Billing Policies and Fees
Utility meters are read around the 15th of each month, and bills are issued reflecting your usage and any service fees. Payment is due by the 10th of the following month to avoid late fees. Other billing policies include:
- Bill estimates if meters can’t be read.
- Gross receipts tax on electric service.
- Deposits required for new customers.
- Disconnection for non-payment.
- Convenience fees for online/phone credit card payments.
Review your monthly bill closely and reach out to the utility department with any questions.
Payment Assistance Programs
If paying your Ayden utility bill is difficult due to financial hardship, customer service can connect you with available assistance, including:
- DollarHelp – For emergency bill payment.
- LIHEAP – Helps cover home utility bills.
- Payment plans – Make partial installment payments over time.
We want to help all customers maintain continuous utility service. Please contact us if you are struggling to pay your bill on time.
Energy Conservation Tips
The Town of Ayden empowers residents and businesses to use energy and water wisely. This reduces environmental impact and lowers monthly bills. Tips include:
- Replace incandescent bulbs with LEDs.
- Set thermostats to 78°F in summer, 68°F in winter.
- Insulate your home and seal air leaks.
- Use EnergyStar certified appliances.
- Limit use of major appliances in peak hours.
- Install low-flow water fixtures.
- Run full loads in washers, dishwashers, etc.
Little changes add up! Our team is also available for home energy audits and more in-depth consultations on efficiency.
Exploring Small Towns in the USA – AYDEN North Carolina Forgotten Towns [Episode 1]
What type of government does Ayden have?
Ayden has used the council-manager form of government since 1957. In this type of government, the Town Board of Commissioners has the final say on most issues that affect running the government. Our Town Board employs a Town Manager to oversee the day-to-day operations of the Town.
Where is the Ayden planning department located?
The offices are in the building that used to be Ayden High School at… The Ayden Planning Department is in charge of enforcing land use rules throughout the town’s planning and development regulation area. Planning staff are available to answer zoning questions related to use….
Is Ayden a good place to live?
“A great place to visit, a better place to live. ” The Town of Ayden encompasses over 3 square miles and is home to over 5,000 residents. We are in the Greenville Metropolitan Area and have over 177,000 people, making us the third-largest city in Pitt County.
Does Ayden have a power system?
The Town of Ayden is a Public Power provider that owns and operates its own electric distribution system. Ayden owns, along with 31 other municipal power providers, both nuclear and coal power plants that send electricity to substations owned by the municipalities. The Town then distributes the power to its customers.