How to Pay Your Insurance Bill Online at Infinity Auto Insurance

Paying your car insurance premiums on time is crucial to keep your policy active and avoid lapses in coverage. Infinity Auto Insurance makes it easy to pay your bill quickly online through their website. In this comprehensive guide, I’ll walk through the steps to pay your infinity auto insurance bill online and manage payments.

Overview of Online Bill Pay with Infinity Auto

Infinity Auto offers several convenient options to pay your insurance premiums online

• Pay by phone – Call Infinity’s billing department and pay with a card or checking account.

• One-time guest payment – Make a one-off payment without creating an account

• Registered account – Set up recurring payments and view payment history.

• Use your bank’s bill pay – Schedule through your bank’s online bill pay.

No matter which method you choose, you’ll need your Infinity policy number and billing zip code. Paying online is fast, secure, and avoids mailing checks or visiting an agent.

Step 1: Find Your Policy Number

Your Infinity Auto insurance policy number is the key details needed to pay your bill online or by phone. Here’s how to find it:

• Your I.D. cards – Check the front or back of your printed I.D. card.

• Declarations page – Your policy number is listed at the top of this coverage summary.

• Previous bills and statements – Locate a past paper bill from Infinity Auto.

• Online account dashboard – If you have a registered account, your policy number will be displayed.

• Contact Infinity – An agent can provide your policy number if you can’t find it.

Write this number down or save it on your phone for quick access when making payments.

Step 2: Pay by Phone

The fastest way to make a one-time payment is to call Infinity Auto’s billing department at 1-800-789-4009. Say “billing” or “make a payment” when prompted.

Have your policy number and payment info ready. Infinity accepts Visa, Mastercard, Discover, American Express, checking accounts, and savings accounts over the phone.

Payments made Monday-Friday before 11:59 pm ET are processed same day. Weekend/holiday payments go through the next business day.

Step 3: One-Time Guest Payment

Don’t want to call? You can make a quick one-time payment at Infinity’s website without logging in.

1. Go to www.infinityauto.com/make-your-payments-go.

2. Click “Make a Payment Now.”

3. Enter your policy number, billing zip code, payment amount, and method.

4. Fill out your details and submit payment.

You’ll receive an instant emailed receipt after paying as a guest. This method is best for one-off payments since your info won’t be saved.

Step 4: Register for an Online Account

For the full payment features, sign up for an Infinity Auto online account. It takes just minutes to register.

Visit www.infinityauto.com and click “Register” in the top menu. Provide your policy number, email, name, and create a password.

With an account you can:

• Store payment methods for faster checkout.

• View billing statements and payment history.

• Set up scheduled recurring payments.

• Go paperless and reduce clutter.

• Update personal and policy details.

• File claims and track status.

• Access ID cards and documents.

Step 5: Schedule Recurring Payments

The most convenient way to pay your infinity auto insurance premium is to enroll in automatic recurring payments. This ensures your bill gets paid on time each month.

Through your online account, you can set up auto-pay:

1. Under “Billing,” click Manage Payment Methods.

2. Add a credit card, debit card, or bank account.

3. Choose AutoPay, pick the payment method, date, and frequency.

4. Review and submit the request.

Recurring payments will begin on the date you selected and process monthly. You can edit or cancel auto-pay anytime.

Step 6: Use Your Bank’s Online Bill Pay

Many banks allow you to pay bills online through their website. You can add Infinity Auto as a payee and schedule one-time or recurring payments.

To set up bill pay with your bank:

• Add payee as “Infinity Auto Insurance” with Infinity’s mailing address.

• Enter your infinity auto policy number as the account number.

• Pick the date and frequency for payments.

• Adjust the payment amount if your premium changes.

Confirm with your bank if any fees apply for online bill pay services. Payments may take 2-3 business days to process.

Avoid Lapse in Coverage with On-Time Payments

Paying your Infinity Auto premium on time ensures continuous insurance coverage. Here’s what happens if your payment is late:

• Bills are due by the due date printed on your statement, typically the 1st of the month.

• If not paid on time, a $10 late fee is applied to your account.

• After 30 days past due, Infinity sends a cancellation notice giving 10 days to pay the balance.

• If still unpaid after 40 days, your policy is cancelled back to the original due date.

Avoid headaches by paying on time! Sign up for billing alerts and autopay through your Infinity account. Contact your agent or Infinity support if you need to discuss alternate payment options.

Get Support from Infinity Auto

If you have any questions or issues when paying your bill online, Infinity Auto’s customer service team is available to assist:

• Call 1-800-789-4009. Wait times are shorter on weekdays.

• Email Infinity at [email protected] for a 1 business day response.

• Live chat via Infinity’s website during business hours.

• Visit an Infinity agent in person – find one near you on their website.

Some common customer service questions include:

• What is my policy number or account number?

• I’m locked out of my online account – help with password reset.

• How do I update my billing address or contact information?

• Why haven’t I received a billing statement?

• What do I do if my payment keeps getting declined?

• Can I change my autopay date or amount?

The Infinity support staff aim to resolve any payment issues quickly and efficiently.