Having access to clean reliable water in your home is essential. The Youngstown Water Department provides this critical service to the city’s residents and businesses. As a customer, you receive a monthly bill for your water usage that must be paid on time. Fortunately Youngstown offers multiple ways to pay your water bill online for convenience. This comprehensive guide will walk through the various online payment options.
Understanding Your Water Bill
Your bill from the Youngstown Water Department contains important details on your account and monthly charges. Key items include:
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Account number – Needed for online payment access.
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Service address – Verify this matches your home/business.
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Billing date – Shows the period covered, such as June 1-30.
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Previous balance – Any unpaid amount carried over.
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Meter readings – Your usage in gallons for the period.
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Water rates – The set price per 1,000 gallons.
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Sewer rates – If applicable, based on water usage.
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Billing totals – Usage multiplied by the rates.
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Taxes – Any water-related taxes
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Total current charges – Sum of all monthly charges.
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Total due – Includes current charges plus prior balance if any.
Review your water bill carefully before paying to ensure all details are accurate Contact the Water Department with any questions.
Paying Online Through the Payment Portal
The Youngstown Water Department offers a payment portal for convenient online bill pay:
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Click on “Pay or View Bills.”
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Enter your 10-digit account number without dashes.
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Click “Find Account.” Your balance due will populate.
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Select a payment method – credit/debit card or bank account. Enter the details.
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Confirm the payment amount and submit.
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You’ll receive a confirmation email and number.
The portal also allows you to go paperless, view statements online, set up autopay, and more.
Paying Through Your Bank’s Online Bill Pay
Most banks offer online bill pay you can use to pay your Youngstown water bill:
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Log into your bank’s website or mobile app.
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Add the Youngstown Water Department as a payee, using your account number.
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Schedule the payment at least 5 days before your due date.
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Your bank will mail a check to the Water Department on your behalf.
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The payment will typically appear on your next water bill.
Check with your bank on how to enroll in online bill pay and send payments to the Water Department.
Paying Over the Phone
To make a one-time water bill payment by phone:
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Call 330-742-8749 and select option 8.
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Specify it’s for the Water Department and have your account number ready.
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Follow prompts to enter your credit/debit card details and payment amount.
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Your payment will process automatically and show on your next bill.
Paying by Mail
To pay by physical mail:
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Write a check or money order payable to Youngstown Water Department.
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Include your account number on the payment.
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Mail to: PO Box 94612, Cleveland, OH 44101-4612
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Allow 7-10 days for mailed payments to process and appear on your account.
Be sure to sign, date, and include your account number on mailed payments for proper processing.
Paying In Person
To pay your water bill in person:
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Visit the Water Department office at 26 S. Phelps St. in downtown Youngstown.
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Their customer service lobby is open Monday-Friday, 9am-3pm.
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You can pay with cash, check, money order, or credit card.
Paying at the office allows same day payment processing if paid during business hours.
Avoiding Late Fees and Shutoffs
Youngstown Water Department bills are due 21 days after the billing date. Pay promptly to avoid:
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A 10% late fee if not paid within 21 days.
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Shutoff notice is sent after 60 days of nonpayment.
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A $30 fee for shutoffs performed by the Water Department.
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Water remains off until full past due balance gets paid (reconnect fee also applies)
Pay on time with the convenient online options to maintain uninterrupted service. Communicate with the Water Department immediately if you anticipate difficulty paying a bill.
Assistance for Paying Water Bills
If you need help paying your Youngstown water bill, these resources may provide utility financial assistance:
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LIHEAP: Helps pay for water/sewer bills along with other utilities.
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The Salvation Army: May offer one-time bill payment assistance for households in need.
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United Way: Call 211 to find other nonprofit and government utility assistance options.
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Payment plans: The Water Department allows installment payments over several months for past due balances.
Explore these and other resources if struggling to pay your water bill. Act quickly once your account becomes past due to avoid escalating late fees and service shutoffs. Manage your Youngstown Water Department account online using the quick and easy bill payment options covered in this guide. Consistent on-time payment will maintain positive standing and prevent disruption to this essential service.
View Bills/Manage Your Account
You may manage your water account 
online. You may view current and past bills, analyze water usage trends, make payments, etc.
- The first monies of your payment will be applied to the sanitation fee, until the sanitation fee is paid in full. After the sanitation fee is paid, the remainder of your payment will be applied, pro-rated to water and sewer charges.
- Water leaks cost you money. All faucet drips and toilet leaks should be repaired promptly.
- A leaky faucet can use up to 2400 gallons yearly. A leaky toilet can use 2000 gallons daily.
- For your own protection please repair all leaks promptly.
- Water Cost – Amount of water charges for this billing.
- Sewer Cost – Amount of sewer charges for this billing.
- Sanitation Ent Cost – Amount of sanitation charges for this billing.
- Sanitation Homestead – Amount of approved deduction for this billing.
- Total Current Charges – A total of this billings water, sewer, and sanitation charges.
- Total Amount Due – A total of current and previous balances.
- Penalty After Due Date – An amount equal to 5% of the current water charge, added to the account in the case of a late payment.
- Total Amount After Due Date – A total of current and previous balances, plus the penalty charges.
- Sanitation Penalty – $1.00 will be added to unpaid sanitation charges.
Sewer Charge Reduction Request
If you experience a large water consumption event and have reason to believe that it should be eligible for a sewer charge reduction, fill out and submit the following form:
Requests are subject to approval of the Youngstown Waste Water Department and are not guaranteed to be accepted.
Youngstown mayor wants to use federal money to pay back water dept. for misspent funds
How can I pay my Youngstown water bill online?
To pay your Youngstown water bill online, use the same online payment links at youngstownohio. gov and youngstownohio. Youngstown Water has switched to a new online bill payment system. You will no longer be able to use the gov/water that you are used to.
What does Youngstown Water Department do?
Youngstown, Ohio’s Youngstown Water Department reliably provides drinking water and wastewater services. They work to protect customers’ health and the environment through responsible management of water resources. Common questions, curated and answered by doxo, about paying Youngstown Water Department bills.
How do I create an eSuite Youngstown Water Department account?
eSuite Youngstown Water Department Account Management Confirm account Provide the following information to create an account. * Account Number Including any dashes (ie. 002923-001) * Last Name Your full last name © 2023 City of Youngstown.
How do I register a youngstownwater account?
Go to www. invoicecloud. com/youngstownwater to register. Customers on the Payment Plan can’t have automatic deductions made. Call (330) 742-8749 and press Option 8. The phone line is also available in Spanish. Have your Account Number and Service Address (House Number only) available. Follow the automated attendant prompts.
Where does Youngstown get its water?
The City receives all of its water from the Mahoning Valley Sanitary District. The primary source of water supply is the Meander Creek Reservoir. The Youngstown Water Department has been engaged with the Meter Change-Out Project since June 2015.
What happens if I violate a water law in Youngstown?
People who break the rules also have to pay for the water they use and the cost of fixing or replacing equipment. You will then be notified of the time and place of the hearing. You have the right to inspect all Youngstown Water Department records regarding your account prior to your hearing.