Living in Vicksburg? Then you likely receive water and gas services from the city’s utilities department. Paying your water and gas bill on time each month is an important responsibility. The good news is that Vicksburg offers multiple convenient ways to pay your bill. In this article we’ll walk through the available options and provide tips for paying your Vicksburg water and gas bill online, by phone, or in person.
Online Bill Pay
The easiest and most convenient way to pay your Vicksburg water and gas bill is online. To use the online payment system you’ll first need to register on the payment portal. Have your account number and the zip code for the billing address handy – you’ll need these to set up your account.
The online payment system allows you to
- Check your current balance
- View payment history
- Make a one-time payment
- Set up recurring auto-pay so your bill gets paid automatically each month
To get started, go to https://www.vicksburg.org/utilities/page/utility-bill-payment-options and click on the “Pay Online” link. This will direct you to the payment portal where you can register your account.
The convenience fee for online payments is $1.00. This small fee is worth it for the ease and convenience of paying your bill online 24/7. No checks to write, envelopes to mail – just log in anytime and pay your bill with the click of a button.
Pay By Phone
If you prefer to pay your Vicksburg water and gas bill over the phone, dial 601-801-3800. This is the direct line to access the pay-by-phone system.
To use the pay-by-phone option, you’ll need your most recent bill handy so you can enter your account number. The automated system will walk you through entering your payment info.
As with online payments, there is a $1.00 convenience fee to use the pay-by-phone system. However, the fee is worth it for the convenience of paying your bill over the phone at any time day or night. No need to wait on hold or speak with a customer service rep – just dial in anytime and make your payment via the automated system.
In-Person Payments
You can also pay your Vicksburg water and gas bill in person at the utilities office located at:
City of Vicksburg
Water & Gas Department
1401 Walnut St
Vicksburg, MS 39180
The utilities office is open Monday through Friday from 8AM to 5PM. You can pay your bill at the office with cash, check, money order or credit/debit card.
When paying your bill in person, be sure to bring your most recent bill or know your account number. There are no convenience fees for paying in person with cash or check. However, there is a 2.5% processing fee if paying with a credit/debit card.
Tips for Paying Your Bill
Here are some tips to make paying your Vicksburg water and gas bill as smooth as possible:
- Pay on time – Payment is due by the 10th of each month. Paying late results in penalties and fees.
- Go paperless – Sign up to receive your bill electronically. This saves paper and ensures you get reminded to pay each month.
- Check for leaks – Monitor your usage monthly and be alert to any spikes which could indicate leaks.
- Set up auto-pay – For one less thing to remember each month, enroll in auto-pay so payments happen automatically.
- Pay online – For maximum convenience, sign up for online bill pay.
Paying your monthly water and gas bill is an essential responsibility. Follow the tips above and take advantage of the available payment options to keep your Vicksburg utilities account in good standing. Reach out to the utilities department with any questions on paying your bill.
Go Green – Sign Up For Paperless Billing
The Vicksburg Water and Gas office is proud to announce our new Paperless Billing service. Customers who would prefer not to receive their utility bills in the mail, but would rather get an email notification instead, can sign up to stop receiving paper bills.
Pay Your Bill Online
The Vicksburg Water and Gas office now offers Online Bill Payment. You can pay your bill, view billing and payment history and even sign up for automatic bill payment. With automatic bill payments you can avoid penalties and late fees by having our online system pay your bill on the due date each month. There is a $1.00 convenience fee for using the online payments. *NOTE* This fee is not assessed by the municipality. This fee covers the cost of credit card fees, maintaining the web site and the technical and payment interface with the municipality.
Please note that our online bill pay system requires a separate login/password combination. If you use our auto bill pay feature and are currently a bank draft customer, please call our office to have the draft removed from your account. Call our office at 601-636-3414 for more information.
Vicksburg suspends gas and water bills for federal workers
FAQ
How do I contact Vicksburg Water and Gas after hours?
Natural Gas Name Services Water in Vicksburg
Does Vicksburg water & gas offer online bill payment?
The Vicksburg Water and Gas office now offers Online Bill Payment. You can pay your bill, view billing and payment history and even sign up for automatic bill payment. We can have our online system pay your bill on the due date every month so you don’t have to worry about late fees or penalties.
Does Vicksburg water & gas offer paperless billing?
The Vicksburg Water and Gas office is proud to announce our new Paperless Billing service. Signing up to stop getting paper bills is easy for people who would rather get an email instead of regular mail with their utility bills. The Vicksburg Water and Gas office now offers Online Bill Payment.
How do I contact Vicksburg water & gas?
For emergency service after hours call the 24 hour dispatch center at 601-636-1096. The Vicksburg Water and Gas office is proud to announce our new Paperless Billing service. Signing up to stop getting paper bills is easy for people who would rather get an email instead of regular mail with their utility bills.
How much does the village of Vicksburg charge for water?
The Village of Vicksburg charges $3. 44 for water for each unit (1000 gallons) used by its customers. Along with usage fees, there is a base rate that doesn’t change based on how much water is used. Customers with sewer service are charged an additional $9. 13 for every unit (1000 gallons) of water used.
How do I contact the Vicksburg water treatment plant?
Call our office at 601-636-3414 for more information. The Vicksburg Water Treatment Plant takes pride in providing a safe water supply for its customers. If there is ever any doubt about the safety of this supply, the City of Vicksburg sends out “boil water” alerts.
How do I pay my water & gas bill?
You will need your account number and the zip code of the billing address on the account. You may also elect to have your bill paid automatically each month. To use the Pay-by-Phone system, call the Water and Gas main number (601) 636-3414 and choose option 5, or call (601) 801-3800 to get to it right away.